Export-csuserdata gives timout

Question

Hello,
We are building a backup script, and when it comes to the exportation of all the users info, we get a time out. The output file is created, but incomplete...
The error is the following:
export-csuserdata : Timeout expired.  The timeout period elapsed prior to
completion of the operation or the server is not responding.  This failure
occured while attempting to connect to the Principle server.
At ...\Lync2013\Tools\Backup-Restoration\BackupScriptLync2013.ps1:139 char:1
+ export-csuserdata -poolfqdn "poolfqdn" -filename $filepath
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
    + CategoryInfo          : NotSpecified: (:) [Export-CsUserData], SqlExcept
   ion
    + FullyQualifiedErrorId : System.Data.SqlClient.SqlException,Microsoft.Rtc
   .Management.BlobStore.ExportOcsUserStoreDataCmdlet
Does anyone knows how to fix this? We have approx 37000 users...
Many thanks in advance.

Answer 1

So you get valid data in the XML within the ZIP?  How many users does it get through if you run a "find /c" on it?
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