Export File to Microsoft Word Doc fails - why?

I have Acrobat 11 Pro installed, and for the fist time tried to "Export File to Microsoft Word Document". After invoking this, I see the "Preprocessing file for export" progress bar appear in the lower right corner of the document window, but then I receive an error dialog box that says "Save As failed to process this document. No file was created." Is there an additional license required to use this feature, or is there some additional configuration needed, or do I have a problem with my install? Thanks in advance.

Hi bk81223519,
Have you tried converting some other PDF to word and then checked.
Are you running the latest patch of Acrobat XI i.e. 11.0.10?
Please choose 'Check for Updates' option under the Help menu.
You might try choosing 'Repair Acrobat Installation' from Acrobat Help menu and check.
Let me know.
Regards,
Anubha

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import java.io.*;
import java.util.*;
import java.net.*;
import javax.servlet.*;
import javax.servlet.http.*;
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 while ( st.hasMoreTokens() )
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 String dir[] = RootDir.list( new htmlFilter() );
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 tX = (cDirInfo)toBeDone.firstElement();
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 int x = 0;
 for ( ;; )
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 if ( newFile.isDirectory() )
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 token.indexOf( "<TEX" ) != -1 ))
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 bStart = true;
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 L.charAt(x) == '\r' ||
 ( L.charAt(x) == ' ' && bStart == false ) )
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 return ns;
 else
 ns = ns + L.charAt( x );
 L = "";
 return ns;
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