Extension Manager CS5.5 does not open (Windows 7)

Question

I've seen lots of issues in the forums about the extension manager not working, and I've tried every suggestion I can find to no avail.  It was working just fine a few weeks ago, but now when I try to start it, the window doesn't open and I have to kill the process from the task manager. I've tried 'Run as administrator', and giving myself full permissions on the Extension Manager folders in the Users directory.  I uninstalled and reinstalled the EM.  Nothing seems to help.
I put an ExManLog.YES file in the directory where the extension manager is installed.  I don't see any errors in the log file that is generated:
[DEBUG] Mon Jul 18 15:15:21 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,970) -OWL environment initializd OK
[DEBUG] Mon Jul 18 15:15:21 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,973) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5.5
[DEBUG] Mon Jul 18 15:15:21 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1015) -Create SWF window OK
[DEBUG] Mon Jul 18 15:15:21 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1034) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5.5\ExMan.swf
[DEBUG] Mon Jul 18 15:15:21 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1047) -Load Flash OK
I need the EM for use with Flash Professional CS5.  I can't open the EM from the executable or from within Flash.  Any help getting this to work would be greatly appreciated.

Answer 1

Thank you Carl for your suggestions.
It turned out not to be a permission issue. My issue, like a previous poster, was the Flashbug Firefox plug-in. Once I removed Flashbug from the path you specified everything worked like a charm.
Again, thank you VERY much for your guidance. I’m glad this was relatively easy to resolve. I would have hated to uninstall and reinstall only to have the same issue.
Have a great day!
Regards,
Shawn Janes
Senior Web Developer
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