Extracting Pages and Error Message

My Adobe works great. I couldn't ask for a better product. However I have received a PDF file from a customer and I need to extract pages and insert them into another PDF. When I go to extract the pages I get an error message "Adobe Acrobat 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience." and them the program shuts down. It is only with this one document and I can't find much information as to why this is happening. Any ideas?
Thank You!

This sounds like an issue with the sort order display in Windows Explorer. If you use the File > Open dialog in Acrobat the files should display correctly.
If you're previewing the PDFs in Windows Explorer try clicking the Name button underneath the toolbar to change the sort order from ascending to descending, then a single click again should display them correctly.

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Extracting Pages and Error Message

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