Facetime dropping calls

Hey guys anyone else today been having trouble with facetime dropping there calls wfter a short period of time. Im using a ipad 2 and my husband is using an ipod 5th gen please help

Hello nuttymich 23,
Thank you for providing the details regarding the FaceTime issue you are experiencing. I found an article with steps you can take to troubleshoot FaceTime issues:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

Why can't I make any calls on facetime, the call drops after saying connecting.

Why can't I make any calls on facetime, the call drops after saying connecting for a few seconds. I'm using an iphone 5, 32 GB on IOS 6.0.1 over 3G network in Muscat, Oman. Just to be clear, I was able to make facetime call in Muscat about a week ago.

If this user to user forum could not help you with your issue, contact Apple to get your Device serviced or looked at.
http://www.apple.com/contact/

FaceTime doenst work - keeps dropping calls as soon as I answer

Facetime calls come through on my iphone and MacBook Air. But if I try to answer on my MacBook Air, it attempts connection and then immediately drops call, so I have to make and receive all facetime calls on my iphone.
skype works on my MacBook Air.
any suggestions?

Unable to make or receive FaceTime calls after April 16, 2014

TS3510 I have 3 different apple devices using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?

I have 3 different apple devices (iPod Touch, iPad and MacBook Pro) using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?

I found this on a related question in the Community:
Yes you can do it. I do it with 4 different devices all using the same Apple ID.
You need to associate different email addresses for each device in order to use those email addresses as the "contact at" email address. The reason the calls are dropping on you now is that what you are trying to do is like calling yourself on your own phone.
You can also create new iCloud accounts on each device simply to use for FaceTime, but I'm guessing that the users of the other two devices have their own email addresses which will make this work for you quite easily.
Take a look at this for more information.
The seems to go against what Gail said and the issue you raised about buying dup apps was my first concern. If this other post is correct, how to I set a different "contact at" in the iPod Touch?
Goose

7.0.4 dropping calls

Anyone else experiencing dropped phone calls (not facetime) since this most recent update?

I purchased an iphone5 a week ago and it dropped calls steady(case or not)I could not even recieve calls.Took it back to place of purchase,they said its your sim card,I said dont think so,I was right,two completed calls.then same old same old.Took me 4hrs of online research till I found my cure(3 days and not one droppred call) so far. First I did a factory reset(after deleting all music,photos and downloaded content such as apps,ringtones,wallpapers etc) then a restart.Secondly I turned my time set/date/location to manual and set all three(found at settings-general-date and time) restart.Third I turned off caller id/call forward/call waitng(found at settings-phone) restart.Fourth I turned off passcode and screen lock(found at settings-general) restart.Fifth I turned all my push notifications off(found at setting-notification center) restart and so far so good.I did turn my caller id back on and so far so good.It is definetely a software issue and not a hardware problem.It seems they fixed one set of dropped calls to create a different set of dropped call issues.They seem to have created a conflict between to seperate peices of software programs,which interferes with the phone keeping signal.Well I hope this helps someone else out,and I will update once a week to let everyone know how it is going with this possible solution.

Ios7 drops calls and calls random people during phone conversations

Is anyone else having this problem. My phone will mute, call random people, facetime randome people, all while I am trying to talk to the person I called.

I'm getting this too.
Random calls even when the phone is locked and in my pocket.
Got a call from someone in my recent calls list saying I had just rung them.
My phone was in my pocket and locked, looked at it and sure enough I had rung them for 23seconds.
Another one is, if the phone drops a call, the other caller calls you back and you end the call and conversation etc, the home screen shows call failure from the previous call, when you unlock the home screen, it tries to automatically dial the number of the dropped call. Whats worse, sometimes it wont allow you to end the call until it has gone through.
Whats going on at Apple?
Apple hardware used to be reliable and bug free, recently its just been bug laden, rushed out rubbish with no real thought.
The fact that IOS7 has only been out a few weeks and we are already at IOS7.03, shows just how badly Apple are testing their products before release.
What happened to the Apple slogan of - "It just works"???????

My phone started dropping calls in my house about a month ago. How can I fix this?

My wife's 4 and my daughters 5C did the same. I called customer service and was essentially told "too bad, if it's in your house we can't really help that". My wife was able to call *228 and her phone now gets 3 bars which isn't good, but its better than not being able to use her phone. My daughter and I can't use *228. We have powered off and back on, removed SIM cards, what else can we do to actually get phone service on 2 of 3 phones in our own home? The phones also drop calls around the corner from our house so it's not just in our home. The phones all work well at school and our jobs. We live in zip code 80525. Help please!

I was not given a ticket number when I called customer service. I was only told the same thing you typed.... "We are unable to guarantee indoor service due to multiple factors that can impact wireless signals with structural interference ranking high on the list; However, other customers are taking advantage of Network Extenders to improve indoor service". I am starting to feel like this is a ploy to get your customers to spend more money. Most reliable network and we have no coverage in a suburban neighborhood??? Hmmmmmm.
As I said in my original post it is not just dropping calls in our home. It is around the corner from our house and in several other areas of the neighborhood, almost clustered to the south end of our neighborhood with the worst being in our home. We have lived here almost a year and had no problems until a few weeks ago. None of our phones have difficulty with calls dropping anywhere else but our neighborhood. It also effects facetime and my wife being able to send picture messages on her iphone 4.
My brother in law has a Samsung Galaxy--on our plan--and came over last night. He said as soon as he gets in our neighborhood his phone varies greatly between 1x and 4G coverage and likes to drop calls.
The only solution proposed by customer service was to shell out $200.00 for a network extender. Again this is not JUST in our home, though it is worst in our home. This is obviously a recent network problem and should not incur a cost on our part to fix it, if we can't make a call until we leave the entire subdivision.
We will be asking people with other carriers to try their phones in our neighborhood. If they have better coverage, our family will be changing carriers. We have been loyal Verizon customers since 1999. Our loyalty ends when we shell out $300 + a month for phones we are unable to even use in our home or our neighborhood. Hoping for a real answer from customer service soon. This generic "we want you to be satisfied and have a great experience" response followed by "Spend more money with us to get coverage that you have had for a year but suddenly don't have" is unacceptable.

4.3.2 iPhone upgrade and dropped calls.

Since upgrading to the 4.3.2 OS three days ago, I've been experiencing numerous dropped calls on the order of one every minute. Calls linger in limbo before connecting and then drop. Antena signal reads 3 bars. I'm missing calls too. I live in the same area and have NEVER had a problem with dropped calls until this update and it is really causing problems. Why? Is the phone failing? Is this an update problem? Is this a network problem? Is anyone else experiencing this?

I am experiencing the same issue here in Germany, Network is T-Mobile.
Since upgrade to 4.3.2 I have dropped calls regularly with my iPhone4!!
This is getting more and more annoying.
What happens is: I am starting a call or am receiving a call. The call stays up for 1-5 minutes. During that time (randomly differs from 30 seconds to 5 minutes) all of a sudden the person on the other side does not hear me anymore! I am still able to hear him/her! After around 5-10 seconds after that happening, the connection is lost/cancelled. This is happening independently of the amount of bars, meaning it does not matter whether I am having 5, 3 or just one bar.
Please Apple solve this!! I cannot use my phone anymore the way it is supposed to work! Never had this issue before the upgrade in the same places - in fact, before the upgrade, I did not experience ANY dropped call whatsoever!!
BTW: I tried reboot, reset of all settings, backup, etc. - no positive effect.

Dropped calls and no service in my house...why am I even paying a phone bill?

I've been a Verizon customer for probably around 6 or 7 years now. I've had plenty of different devices and was always happy with my phone. A few years ago, service started to get horrible in my house. I would barely get service and my phone would drop calls. I have spent hours over the past 2 years on the phone with reps. Some were very helpful, and some were very frustrating. I have put in service tickets and even changed out my phone to try to get better service. Let me also note that AT&T customers get perfect service inside of my house. I don't even want to hear the excuse that Verizon doesn't guarantee service inside of a building due to building materials. The last time I checked, I didn't rebuild my house in the past few years with new materials. I use my cell phone for business when I'm at home, so it is extremely important that it works inside my house. I put my most recent service ticket in almost 2 weeks ago and there is STILL no resolution. I also won't accept if the only resolution is me buying a network extender.. I'd rather pay an early termination fee and leave before I'd ever spend money on another Verizon device. I have had 2 reps in the past week tell me that they would call me back and I never hear anything. I also have been told that they would resolve it by a certain date, only to find out that now they are saying it's going to stay open until they can figure it out. I rely on my phone for work now more than ever since I recently starting working from home, so how can I accept the fact that I am waiting around and paying for a phone that doesn't work when I need it the most? For all of my trouble, they offered me a $20 credit on my account. I shouldn't even use the word "offered" because I was the one who mentioned that I should be reimbursed for my time. I'm so sick of wasting my time on the phone and I am truly disgusted with Verizon. As a long time customer who has spent thousands of dollars over the year paying for Verizon service, I would expect to be treated much better than this.

I am not in the same boat, Verizon works absolutely everywhere I go and I am super happy with the service. If the service started not working however, and I got no resolve, I would just cancel it and switch providers. No point in paying for service you can't use, especially where you live.

IPhone 4: Blank text messages, dropped calls, slow Internet connection

I thought I was going to be so happy with the iPhone 4 but I am very dissatisfied... Every time I am on the phone the call drops, called AT&T and they can't help and transfer me to apple, still no answer from both parties. I could not believe that they said to use DUCKTAPE.... Are they being serious??????
Also, when I send a text message, most of the time the person receiving the text says it is blank. Has anyone else experiencing this problem?

I just bought a couple of iphone 4's last week (one for my wife and one for me). After two days of using it, my wife commented that her sister (who lives in Los Angeles, we live in Seattle) was receiving "some" messages blank. Originally I thought it was related to my sister in law being on a T-mobile network or just because she was using a different phone.
However, last night, a friend mentioned exactly the same thing. Out of three text messages I've sent, two came in blank, no text.
My theory: We both text in English and Spanish, therefore we have two keyboards loaded on the iphone, so we can switch easily. I have a feeling the special characters in the spanish language is what deters people with other phones/different network to receive them properly. I will switch my keyboard back to English only and post my results.

My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

1-My phone does not ring all the time upon recieving an incoming call, it goes directly to voice mail.
2- Not recieving alert tone upon recieving a text message.
3- Dropping calls also

We have the same problem widespread in our company with iPhone 4's and 5's:
- Fails to establish the call, dials but nothing happens
- Drops the call for no reason even though signal strength is good
- Recevie text alerts to notify of voicemail when the handset has not rung nor does it show missed calls
We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

How can i make a free facetime video call? There's always appearing that my provider might charge for the call?

How can i make a free facetime video call? There's always appearing that my provider might charge for the call?

If you make a call then tap the Facetime button to connect Facetime, the duration of call up to Facetime connection will be charged under your regular airtime. However, duration during facetime conversation will not consume airtime.
But if you tap the Facetime button on the Contact Page, then the whole duration will not consume airtime.
For Facetime to work, both parties must be connected to wifi.

HT1386 Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.

Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden

Repeated dropped calls...again :-(

Lately, I've been experiencing a high number of dropped calls. I have had this happen in the past, and the agent asked me to call (I believe) *52-but seeing as though I have forgotten the * code, I didn't want to do anything else to further jeopardize my service. But service has been getting worse lately with all the dropped calls, on 2 of 2 lines I have. And , sometimes, when I get through, (separate issue lately) either I can hear the other party good and they cant hear me or vice versa and yes, I have tried restarting the phones as I was told to do when I first brought this to Verizon's' attention; but that seems to be only a quick fix. Yesterday, during a conversation with my mother, the call was lost. I looked at the screen and it said no signal, then no sim, them 5 of 5 bars, all within seconds.

I would start by visiting a VZW corporate store and getting them to change your SIM card.

Iphone 5s lost LTE, 4g, weak signal. dropped calls after upgrading to IOS 8.1

i recently upgraded my iphone 5s to IOS 8.1 , after the upgrade i lost LTE and 4g, connectivity and stuck to 3g, i observed that my phone's got weker signal than before, i have intermittent signal during calls, and dropped calls. i did go to my service provider but they cant figure it out too, because i'm in an area which has a very good LTE signal and i only got 3g. so i use the apple support chat and i did all the tips and software restoration, i even restore my iphone twice as a new phone but got no good result. i hope apple inc. should issue first a warning on their softaware release updates. i'm so frustrated with my IOS device which i'm so proud.

Hi Restore Back to Factory Settings over your WiFi Go to Settings iCloud check last backup. Since ios 7 when you put your iPhone or charge it Automatically backs up to iCloud After Restore just use same Apple ID Then you will get your Apps & data back. Cheers Brian

Facetime dropping calls

Similar Messages

Maybe you are looking for