False activesync warning

Question

Hi,
every 5 minutes I receive the following warning in the eventlog:
A non-compliant phone is trying to connect with Exchange ActiveSync. However, the Exchange ActiveSync mailbox policy for user [SWV\SM_48e8ae1095d24aeb9] and device ID [EASProbeDeviceId141] requires phones to be compliant before they synchronize with Exchange
ActiveSync.
The account mentioned is one of the Healthmonitoring mailboxes of Exchange 2013 CU1. We've disabled non-compliant phones from the default policy, the message is being generated. It's a bit strange though that Exchange's own HealMonitoring mailbox isn't compliant
with ActiveSync. I've tried creating a separate policy spefic for the healt monitoring mailboxes, but there's no way to apply it to this special mailbox. Any idea how to suppres these 5 minute warnings without changing our default policy?
Frank.

Answer 1

Hi Frank,
Active Directory Groups like Domain admins or Enterprise admin cannot use Microsoft Active Sync with a exchange 2010 server. They get a error like this: “Result: Active Sync encountered a problem on the server"
The workaround is, from active directory users and computers, turn on advanced features on the view menu. Go to the user account, security tab and tick the advanced button. After that you have to enable Include inheritable permissions from this object’s
parent. Now Active Sync will work without the warning
Regards from ExchangeOnline.in|Windows Administrator Area