FBL5N & Word processing functionality

Hi All,
It's my first time in this forum and I need some information about FBL5N functionality.
My issue is related to "word processing" coming from LIST button (in the toolbar).
Let's say. I execute FBL5N in order to display all open items for a customer. I would like to create a ".doc" account statement for sending it to the customer.
So, I click on LIST button ==> EXPORT ==> WORD PROCESSING ==> form letter processing with MS word. Now a window pops up: USE MAIL MERGE FIELD FOR "new Word document" - ASSIGN PASSWORD: "no password" ==> click on green button (V button). A word document is going to be created: for a while I can see the grid containing invoices list but, in a while, it disappears and into the file ".doc" (that has been opened) will appear the following script: "Insert the mail merge fields".
How can I solve this issue? Does it depend on OS or MS version? (obviously OS is regular -licenced WIN XP- and Microsoft Office 2003 is licensed too). What have I to know (or to do) to solve my issue?
I underline that I don't want to use spreadsheet, local file or RTF format functionalities: ".doc" (word processing) only!
Thank you for you appreciated help!
Have a nice day,
Stefano

Hi,
But still you can get the word document....
Go to menu item List->Export->Word Processing...
Choose Create document radio button and select check boxes like Include Colors< & Start MS word...
And then specify the folder and the file name to save the .doc file in your local PC.
Thats it...
You will see all the data in your word doc as same as your SAP screen FBL5N.
There you can change the page settings like LandScape to see all the data.
This will solve your issue.
Thanks,
Srinu

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