FF will not load PDFs on my MacBook Pro. I get a message sending me to the Apple Quicktime plugin download site but not told which one I need if any. I need to be able to download PDFs.

I upgraded to FF4 and have not been able to download a single PDF file. I get a message sending me to the Apple Quicktime site for additional plug ins but no information on what I am to upload. Next time it happens I will copy the exact statement. This is very frustrating as I need to be able to download PDFs to get some required files.

Jlmeraz wrote:
my pc I used adobe acrobat pro
So keeping using Adobe Acrobat Pro. Check this feature table
<http://www.adobe.com/products/acrobatpro/buying-guide.html>
If the features you need are not marked "Microsoft® Windows® only", then they will be available in the Mac OS X version of Acrobat Pro.
it does not let me print only certain pages of a file
Nonsense. First, what pages are printed does not depend on the printer driver, but on the application. The driver prints whatever the application sends to it. Second, Mac OS X's bundled PDF viewer, Preview (there are others) even has a dedicated command for this function -- File > Print Selected Pages…, or ⌥⌘P.

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Every time I try to access any website, I keep getting this message: Revocation information for the security certificate for this site is not available. Do you want to proceed? How do I fix this?

This is driving me nuts !! I keep getting that message every time I try to access a website. It asks me to download the certificate, which I do, but the message still pops up. Any suggestions?

no, I will be using wi-fi to connect. This usually happens whenever I try to back up

Arlington Historical Society wants to give its visitors the ability to look at our IPhoto files on the Apple computer in our office, but NOT be able to modify them in any way. How can we do this?

Arlington Historical Society wants to give its visitors the ability to look at our IPhoto files on the Apple computer in our office, but NOT be able to modify them in any way. How can we do this?

Thanks. We want visitors to browse through our historical photos in any of the ways iPhoto will allow them, including slide shows, but also searching for photos by key word and viewing them along with the comments we have entered on that photo.
I was beginning to think iPhoto had no capability to limit users to certain functions.
I wonder if the use of Apple's sharing files function would help. I have read that it is possible to share files with others, and to limit their use to viewing only, but I don't know how to do this.

Everytime I start up my MacBook Pro, I get this message. 'Insecure Startup Disabled.' "/Library/Startup items/HP Trap Monitor" has not been started because it does not have the proper security settings.

Everytime I start up my MacBook Pro, I get this message. 'Insecure Startup Disabled.' "/Library/Startup items/HP Trap Monitor" has not been started because it does not have the proper security settings.

Update your HP Printer drivers/software at their website or uninstall using the developers method.

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears

Boubert,
the question mark in the folder typically represents the inability to recognize a valid filesystem on the volume being booted from. You can try this, although it might not make a difference: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to boot normally now?

My macbook pro doesn't restart or shut down from the apple menu. I run 10.7.5, any suggestions?

My macbook pro doesn't restart or shut down from the apple menu. I run 10.7.5, any suggestions?

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

I have a brand new MacBook Pro . I am trying to connect to the private wifi at my house but I need the IP address of my laptop . Everywhere I go on the laptop, the IP address is blank . How do I find the IP address if laptop is not connected to the wifi

I have a brand new MacBook Pro and I'm trying to connect to the private wifi at my house however, I need the IP address. Everywhere I go to find it, the adress is blank. What do I do ?

Your Mac won't have an IP address, at least not a valid IP, until you actually connect it to your home LAN. Not sure why you think you need the IP, you don't.
To connect to your home WiFi you need to know the SSID name, IE the name of your home WiFi, and the password for it. Once you have those two things click the little antenna looking icon on the right side of the menu bar and select your home WiFi name and click connect. A dialog box will pop up asking for the password, type in the password and click OK/Connect/Whatever.

TS3297 Why I can't download a free game I get a message that there's a problem with my payment method but not what it is this is a free app I tried support and got nowhere help

Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME

Contact iTunes customer support.
We're all users like yourself and as such have no access to your account.

ITunes will not load to my new MacBook Pro

Transferred everything from MacBook to new MacBook Pro. Everything is working except iTunes. Restarting, disinstalling, and reinstalling makes no difference as iTunes starts checking the iTune library and then displays the message "iTunes quit unexpectedly" allowing you to send a report to Apple.
This is the first part of the report:
Process: iTunes [752]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [96]
Date/Time: 2010-08-23 21:43:27.704 -0700
OS Version: Mac OS X 10.6.3 (10D2101a)
Report Version: 6
Interval Since Last Report: 17413 sec
Crashes Since Last Report: 48
Per-App Interval Since Last Report: 2761 sec
Per-App Crashes Since Last Report: 46
Anonymous UUID: C74A4A22-DEF0-4456-AB4F-AF9D1DF8B914
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000001002
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00030000 0x1000 + 192512
1 com.apple.HIToolbox 0x92c82109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x92c8122f SendEventToEventTargetWithOptions + 58
4 com.apple.HIToolbox 0x92ca7222 HIView::SendVisibilityChanged() + 146
5 com.apple.HIToolbox 0x92ca727c HIView::AncestorBecomingVisible() + 60
6 com.apple.HIToolbox 0x92ca72b3 HIView::AncestorBecomingVisible() + 115
7 com

loganbill wrote:
Transferred everything from MacBook to new MacBook Pro.
how did you do that ?
i've found the most successful method to transfer an iTunes library from one Mac to another is this:
connect the two Macs with a firewire cable, boot the source Mac in _*Target Disk Mode*_, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/<yourname>/music on the source to <MacintoshHD>/users/<yourname>/music on the target (overwriting the iTunes folder in place there).
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000001002
your profile suggests you're on 10.6.3. if that's the case, i suggest you do this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) repair permissions using *disk utility* and reboot your Mac into _*safe mode*_
(c) run the combo while in *safe mode*.
(d) when the updater is done, let your Mac reboot normally
(e) repair permissions again
please post back with results !
JGG

Will Iweb load onto a new macbook pro

My 2008 macbook pro motherboard has packed up. Can you load iweb onto the latest macbook pro

Yes if you have a copy of it. If you can boot your old MBP into Target Disk Mode, Transferring files between two computers using FireWire, you can copy the iWeb application and the domain.sites file to your new MBP.
Otherwise you'll need to purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
However, since iWeb has been discontinued for about 2 years this would be a good time to migrate to a supported, modern web design app. One that many have migrated too and is very much like iWeb in GUI and operation is EverWeb. For other possible alternatives to iWeb search the iWeb forum for "iWeb alternative" or "iWeb replacement" to get numerous topics on the subject.

Can not shut down late 2011 MacBook Pro and turn it back on again without the hard drive disappearing?

Ok, I have searched for months for an answer to this question to no avail, probably because no one has experienced it before. I am hoping however that you guys can help me figure this one out cause it is driving me nuts! Also, I am not entirely sure what section of the support I should put this under so if I stick it in the wrong place, I apologize.
Right now my problem is very simple. When I turn off my laptop, and then try to turn it back on, my internal hard drive disappears... and I get the blinking folder with a question mark on it. I have figured out something interesting however. I have an install disk with Ubuntu Linux on it. If I boot into that first, then RESTART the laptop, not shut down and turn back on, it reads the internal hard drive just fine and I can boot as if there is nothing wrong.
Second part to the problem... If I allow the laptop in either OSX or Windows to go to sleep (aka shut off the hard drive but the computer remains on), when I attempt to wake it up, I am greeted with the usual log in screen of whichever OS I am in, but is frozen and after a few seconds goes black and restarts the computer to find that... Surprise! The hard drive is gone
I have tried every trick in the book that I can think of, but can not seem to come up with a solution to the problem... I know when the problem happened and if anyone thinks that that will help them figure this out I will type everything I did up till, including the crash that caused this, and my attempted fixes, but I have class right now so only if you guys want it I will type all that out.
What I am currently running is:
2011 MacBook Pro 13in screen
4Gb of Ram
1TB internal Hard Drive
OSX 10.11.whatever the newest update is... just updated the other day again.
Windows 8.1 on BootCamp 5 (yea I know its not supposed to work but it does) again, fully updated
Ubuntu 13.10 (I think? Doesn't really matter, its just an install disk I use to boot the computer)
If there is anything else that you guys need me to provide, I can, just simply ask. I can provide as much info as is necessary.

Sorry it took me so long to write back, But unfortunately this didn't help my issue.
My uncle and I did a lot of tests on this computer and have narrowed down the location of the problem a little bit.
We tried to first reset the SMC and the NVRAM as suggested, but the only thing that did was make the fans run on full tilt for the first session after restarting it for some reason. After that we tried re installing OSX over the OSX that was already on the system (not removing any of the files). This also didn't do anything but make refit stop working. Then we moved onto the next task at hand by removing the hard drive entirely and booting it as an external drive from one of the USB ports... as long as you booted it with the options key held down, it worked perfectly fine. Then we put an alternative hard drive into the computer and installed OSX on that. This time there was no trouble booting anything up. Everything seemed to work flawlessly. So we made a backup of my original drive (OSX, Windows, and all) onto an external hard drive and tested booting to it via USB. That again worked perfectly fine and booted right up with no problems. So after that we formatted the original hard drive and reinstated OSX. We then proceeded to transfer all the old files from the backup onto this new installation and LOW AND BEHOLD..... we were back to square one with it refusing to recognize the hard drive again.
So this basically told us that there appears to be something either wrong with the hard drive, or something got really screwed up in the software along the lines and by me copying all my old files back over, I just ended up bringing the screwed up file back over with it! (despite not copying over any settings of any kind) So I am still extremely confused as to what is going wrong... did some boot sector possibly get screwed up may be?

Hi all, My external hard drive does not show up on my MacBook Pro again. I've tried connecting it to another Mac desktop as well but doesn't work either. any suggestions on how to fix this?

Hi all, my external hardrive is no longer being recognized on my Macbook pro after I tried to transfer some documents from another Macbook( that used the Lion operating system) to mine. i'm currently using the Mac OS X 10.6.8. Any suggestions on how to fix this?

I suspect the drive got disconnected, somehow, on that other system and corrupted the drive because of the Disconnection.
Connect it to your system and open Disk Utility and see if the drive is even being seen. If it is all the data on is more then likely lost and it will need to be repartitioned and or just erased and reformatted.

Macbook Pro sound sometimes won't work. Took into Apple to be fixed. Still not working.

I purchased a Macbook Pro in July 2014 so my computer is still new. There is no damage to it (it has never been dropped and kept in case). My issue started about a month to month and half ago. When watching netflix the show will stop and when I try to hit play it comes up as an audio system error.
The sound won't work and then a few minutes later it'll turn on, as if it was lagging. For example I would send an email and try to hit the volume button to get the sound to work and then a little later I will hear the whooshing sound from the email and the sound adjusting sounds from the keys all at once. I followed the steps from netflix to fix it which were to uninstall and reinstall silverlight. That still didn't work. After a while I took it into Apple and they replaced the switch board. I got my computer back yesterday and today it is still not working. I have done everything I can think of to fix it. What else can I do?

Return it to the repair shop. Tell them they didn't fix it. Take full advantage of your warranty.

Can't watch Netflix on new Macbook Pro and getting error message.

I recently got a new MacBook Pro and I am new to using Macs. I logged into Netflix and clicked on a movie but I get a message saying "An unknown error has occured". I tried setting up the device or whatever but where am I supposed to get the code? I tried the 6 numbers at the bottom of the site and nothing works. Am I supposed to download Silverlight for Netflix to work on this computer? As I've said before, I do not know anything about Macs and I am not computer savvy and I just need to know how to get Netflix going on this computer. I had searched on Google if Netflix could even be played on a Mac and it's my understanding that one is able to view Netflix on a Mac. Please help. Thanks.

Nevermind I got it working. Not sure if it's possible to delete this thread. Let me know if it is.

How do I log in to my macbook pro if when logging in, it stops at the apple logo and won't move?

I logged out of my mac book pro to transfer some files from my hard drive. When logging back in, the computer is not logging in at all... it just get stuck at the white screen at the log in apple, and keep twirling.... and just wont log in... what do I do?

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

FF will not load PDFs on my MacBook Pro. I get a message sending me to the Apple Quicktime plugin download site but not told which one I need if any. I need to be able to download PDFs.

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