File info doesn't work?

As a digital art teacher I need to check the files my students submit for authenticity. I noticed that since the last 2 CS Suite upgrades the "File info" functionality is no longer available (File>File Info). When I open a student file and I select this option, a blank window appears. I cannot click out of it so I have to do a "Force Quit" and restart the application. I work with Photoshop and Illustrator. Can someone help me with this please? I need to be able to see who created the file and when the file was created. How do I restore functionality? Is there a plug-in I need now? I work on a Mac in CS Suites 5.1
Much appreciated

I would post this in the relevant forum for the CS programs. Photoshop is here;
http://forums.adobe.com/community/photoshop/general

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