Firefox 4 and 5 load fine but will not start. I have done all the things it says in help including removing the firfox items in the Proceses tab but it still will not run.

I had firefox 4 which worked fine and I downloadd 5 now neither will run and I have done the things it says in help

I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.

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Hi, I have an iMac (24-inch Mid 2007) that hangs especially when browsing in safari, and letters typed take ages to show. I have done all the usual things with disk doctor etc. One thing I have noticed is that if I log in as a guest the computer work

Hi my iMac hangs when browsing and letters typed from my key board take ages to show and the ability to scroll in safari is difficult almost non existent. However when I log in as a Guest my computer acts fine. I have cleaned caches verified disk etc to no avail.
Les

Hi my iMac hangs when browsing and letters typed from my key board take ages to show and the ability to scroll in safari is difficult almost non existent. However when I log in as a Guest my computer acts fine. I have cleaned caches verified disk etc to no avail.
Les

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

HT203433 Download of song will not complete has been over an hour and I have done all the suggested troubleshooting

Download of song will not complete has been over an hour and I have done all the troubleshooting suggestions to correct

Hi Lisa Wozniak,
Are you on a slow Network Connection? I would recommend you to Clear the browser Cache and History and then try again or try using a different browser on a different Network Connection.
Let me know if it works or not.
Regards,
Rahul Tyagi

HT1212 i am trying to unlock my ipod. i have done all the steps, disconnected and held the home button but it just keeps saying try again. how else can i unlock my ipod?

i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:

Have done all the trouble shooting connection but my iPad still can not get wifi connection

i have done all the trouble shooting connection but mu iPAd still can not get wifi connection

Hi Jo,
Each router is a little different but here are the basics: login to the router using the administrator account, should have that info from the installer, and then you should find something like security settings, or it may be advanced security. There will be a setting to the effect of limiting access, or it may say allow Mac address authentication, or admit the Mac addresses in the table...if that is switched on, you can just switch it off and that will allow any wireless device to attach. If you want to keep it on, then you have to enter the Mac address for the device you want to use for access. In the case of the iPad, go to Settings > General > About > WiFi Address (another way of saying Mac address). Enter that very long sequence in the router's Mac address acceptance table and that should take care of things.
Using the Mac address does not change any of the email settings, just limits attaching to the router in the first place.
If you are already getting email, you must be attaching already so this should not be an issue. If you are having email issues, such as receive but not send, you may not have the outgoing server set correctly: Settings > Mail > Account > Outgoing server name (usually an SMTP server) and you may have to go to the advanced settings to enter the outgoing password (normally the same as the account/incoming password) and then check to see if SSL is ON or OFF...most common email services say to set to OFF.

My iPhone 4 cellphone was stolen last year. I have done all the procedures of reporting it to the South African Police Services and my Vodacom service provider. I do have the case number and I did blacklist my stolen phone. I have not had any assistance.

My iPhone 4 cellphone was stolen last year. I have done all the procedures of reporting it to the South African Police Services and my Vodacom service provider. I do have the case number and I did blacklist my stolen phone. I have not had any assistance. I had installed Find My iPhone but did not have any iCloud account on it (ie. iCloud Username and Password). So I am unable to track it or find its location as yet. Please help me find my iPhone 4.

Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device

My i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting general

my i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting >general<reset<reset network setting. but all in vain. tell me the solution

restore your phone as new through itunes. if the issue persists after a factory restore via itunes, it means you've got a hardware issue and the phone needs to be repaired

My itune page does not open and I have done all the cheks like time zone exc. I am husing windows xp

My itune page do not open, i have done all the checks on my system like time zone exc. it does not even shows a error nr.

Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?)

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
 Cheers, Tom

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT204380 I have done all the above. I am in Germany using an iPad 2, trying to call an iPad 2 in the UK. My IPad goes through the call and then times out. I have been on the phone to the receiver at the time so know they had their iPad on.

I have done all the above. I am in Germany using an iPad 2, trying to call an iPad 2 in the UK. My IPad goes through the call and then times out. I have been on the phone to the receiver at the time so know they had their iPad on.

What do you mean that you can't "call" an iPad in the UK?? That doesn't particularly make sense. You can email to an iPad or text them, but the iPad is not a phone, so how do you expect to "call" them??
Hope this helps

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

The first 7 or 8 letters of a sentence are jumbled as I type. This happens only after a period of inactivity. Short or long. I start to type and a word like 'anybody', looks like this: 'ybodyan' I have done all the normal fixes. No luck. Ideas? Thx

The first 7 or 8 letters of a sentence are jumbled as I type. This happens only after a period of inactivity. Short or long. I start to type and a word like 'anybody', looks like this: 'ybodyan' I have done all the normal fixes. No luck. Ideas? Thx

It's in every text-input app I use in my normal day.....most frustrating as you have to do a doublecheck especially in documents which do not have any special spellcheck system. I've done the cleanmymac, maintenance, cocktail, PRAM reset, Font Cache Smash fixes.....and still I'm dogged by this. Its almost as though the motherboard or some interface system is 'sleeping' longer than it should (if there are any input areas of the MBP which rest during short periods of inactivity) and then the initial keystrokes on the keyboard are somehow not registered and only 'kick in' once half of a new word's characters are already on the screen........grrrrr.

Firefox 4 and 5 load fine but will not start. I have done all the things it says in help including removing the firfox items in the Proceses tab but it still will not run.

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