Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there.
Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there
== URL of affected sites ==
http://us.mg201.mail.yahoo.com/dc/launch?.partner=vz-acs&.gx=0&.rand=8n9ng1ok4dl52
Please update to the latest Firefox version by going to www.getfirefox.com as you are using Firefox 3.0.19 as you can see in your useragent key: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/'''3.0.19'''
Similar Messages
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Firefox continues to constantly knock us off of our Verizon email accounts. We have version 3.6.6 installed. How can we correct this??? (Every time it happens, a Firefox window says it reports the problem, yet it just keeps happening. This has been for 2-3 weeks now.)
== URL of affected sites ==
http://By "knocks us off" I assume you mean Firefox is crashing?
Can you provide me with your Crash ID? This can help me find the cause of your crash.
Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash
Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report
'''Crash troubleshooting'''
<u>Add-ons</u>
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
<u>Are your plugins updated?</u>
Check this by going to http://www.mozilla.com/en-US/plugincheck/
<u>Are you using the newest version of Firefox?</u>
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
<u>Malware</u>
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]] -
extension update window keeps popping up when I am in Outlook email environment; I have loaded latest version of Firefox as prompted to no avail
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
Googlemaps will not work since I downloaded latest version of Firefox. Any suggestions? I've followed all of the troubleshooting suggestions at Googlemaps already and no luck. Thanks.
== URL of affected sites ==
http://maps.google.com/From here it looks like you used Safari instead. Lots of choices that's what I like.
You did end Firefox and try to restart didn't you?
If you did then I would expect you have a problem with your Firewall, and would have had it before, does not affect IE, it does affect Firefox, I don't know about other browsers. See
http://kb.mozillazine.org/Firewalls -
after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.
thank you - that does make sense except i have another computer that connects to the internet in the same way but it doesnt happen on that one. i didnt change anything - it just started a couple of weeks ago after i updated firefox to 11.0. cant find any settings in firefox to alter either - thanks for the help
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I am unable to load Firefox on my iMac using OSX 10.5.8. Having just downloaded the latest version of Firefox, every time I try to load it, I just get the message "Application quite unexpectedly." When I go to the Firefox website to re-load the software, nothing happens when I click on download.
Hello.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone. -
HI, I'm really new to this--I downloaded the latest version of Firefox and it asked me to select my add-ons. I have WBE Paste and Workspace Email Zoom added on--don't know if these are important. Please let me know if these should be disabled or are somewhat useful. Thank you!!!
hello, they seem to both be of malicious nature/part of a malware infection on osx named starfield. keep them disabled and/or follow the removal instructions here: [http://ithreats.net/2011/01/17/how-to-remove-starfield/]
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Downloaded latest version of Firefox and now can't open any Excel files
The problem started right after I downloaded the latest version of Firefox (4?). When I try to open my Excel files I get a Windows error message and then it says that Excel can not find the file.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
* http://kb.mozillazine.org/Browser_will_not_start_up -
When I first pull up Firefox it often says I'm not using the latest version. I go to the download page and start the download. Then when its completed and the start page comes up it usually says I don't have the latest version. I went through 8 downloads on Wednesday January 4 before I got the latest. Why didn't I get the latest version the first time I downloaded.?
Firefox 9.0.1 is the latest release version.
Which page do you have set as your Homepage or Start Page?
This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox. Not being maintained by Google and it shows all versions of Firefox as needing to be updated, even pre-release tester versions that are months away from being released to the public at large.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same. -
Notification for an update appeared, I proceeded with the update, attempted to start up the new version and was told it is not compatible with mac os 10.4, the version I am currently using. How can I get the former version of firefox back so that I can continue using this application?
You can get it here - http://www.mozilla.com/en-US/firefox/all-older.html
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I'm using firefox 3.6.8.
All my pluggins are up to date
Using a link to a youtube video or on youtube itself the page crashes. I only can hear the sound for some seconds, then that stopps too. I have to close firefox using taskmanager, nothing else is working anymore.Thanks again for your help.
I did these two updates now (java and plugin) and tried some youtube videos. At the beginning I thoughts that it is working now, because normally firefox crashed already with the first or second video. Now it's working for 5-10 videos and only every 5th-10th video brings firefox to crash.
With the plugin-container process thing I'm not really sure what to do. Do I have to disable the crash protection? (the 4 things that are written for window?) Could you maybe help me with this again? -
I keep downloading and installing latest version (8) of Firefox. The browser states I have Firefox 8. However, on Google Mail and some other websites I get a message stating I am running an out of date unsupported version of Firefox.
Reset all the '''general.useragent.''' prefs that are '''bold''' and say '''user set'''.
type '''about:config''' in the URL bar and hit Enter <br />
''If you see the warning, you can confirm that you want to access that page.'' <br />
Filter = '''general.useragent.''' <br />
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
Then restart Firefox -
Since updating to IOS 7 I can't download purchased movies, I think the problem is iCloud, as that also keeps turning itself off.
I've been given a new iPad by my local apple store as it was under warranty, but I'm still having exactly the same, so it's not the pad, also my other pads are okIf you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor? -
I have downloaded latest edition of Firefox since then why have my BT emails not loaded?ail
A survey said it was not supported on Bt Yahoo. so I switched to Firefox as recommended but before transferring my emails. I uploaded the latest Firefox (5). I tried to transfer my emails but unfortunately this was not accomplished. What have I done wrong?
Firefox 9.0.1 is the latest release version.
Which page do you have set as your Homepage or Start Page?
This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox. Not being maintained by Google and it shows all versions of Firefox as needing to be updated, even pre-release tester versions that are months away from being released to the public at large.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same. -
This is a recent problem, only since I updated the last security update from apple has this been happening. No matter where I plug the laptop in (as in, no matter the power source), the magsafe adapter glows green like it's going to charge, that lasts roughly a second and my mac behaves as if it's going to charge (different status bar indicator and brightness jumps).. aaand then the green light shuts off completely, mac brightness & status indicators go back to normal. Then the light comes back on, then shuts off, rinse, repeat. When I put the mac to sleep or shut it down completely, then plug the magsafe in, it works and charges just fine. But then the second I wake the mac up, the orange charge light shuts off and it goes into the green light loop again. Weird issue, just putting it out there to see if anyone's had that happen before and can offer tips. I've tried resetting the SMC and removing the battery when it's shut down, btw. Halp!
Hello brixton81,
Thank you for providing so much information about what you are experiencing with your MagSafe adapter. I recommend reviewing the article below to troubleshoot this issue. You have already gone through some great troubleshooting steps, some of which are in the article, and you can skip those since you have already taken them:
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/ts1713
Thank you for using Apple Support Communities.
Best,
Sheila M.
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