Firewire , Audio & Offset Issues = has apple resolved them ?

I've read a lot about the firewire offset issues on firewire audio devices using the built in OSX drivers.
Has apple resolved this yet?
Is USB safe to use?

I tried the firepod and could not use even a buffer of 64 at times.
Then I tried a usb toneport and got a buffer of 32 with heavy track and plug in content while playing guitar through amplitube with software monitoring on.

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I am getting entries which are 'all day' entries duplicated 8 to 9 times. I have updated my software on the phone to the latest version. Entries in iCal are only once. I have completely emptied my iPhone of all data. Has Apple resolved the issue yet?

I am getting entries which are 'all day' entries duplicated 8 to 9 times. I have updated my software on the phone to the latest version. Entries in iCal are only once. I have completely emptied my iPhone of all data. Has Apple resolved the issue yet?

Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector

Serious QT Player audio offset issue OS X/Win

Hello,
we are an animation studio for tv commercials in Germany working for advertisement agencies with over 15 years experience. The whole branch is mainly using Quicktime movies for presentations and approvals.
Within our last project we figured out again that there's a serious audio offset issue by Quicktime which will give the whole approval and playout process a headache. Usually we encode in H.264 and these movies will be uploaded to a website or sent by email.
The issue I am talking about is a very little desync of video and audio. We are talking about 3 frames delay of the picture. We found out that this is caused by the player only.
Example: we have a picture sequence in After Effect and the audio file delivered by the sound studio which is perfectly mixed to the animation sequence. The After Effects RAM preview will play the whole movie perfectly as approved at the sound studio. When you export this to a Quicktime movie the Quicktime player result is different. Exactly 3 frames. Adjusting the audio track 3 frames forward will give you the right result.
The main problem now is that you need to offset 3 frames to get sure that everyone will experience the correct audio/video on an Apple and Windows system (both tested here). For a playout to tape (station copy) or encoding in Flash, YouTube, Vimeo you need to deliver the version without the audio offset.
If you use the 3 frames offset version for encoding in Flash, YouTube or Vimeo you will get a wrong result. This time the picture is running 3 frames behind. Playing the original Quicktime with another player like AFX RAM Player, VLC or Media Player Classic will show the correct result.
We also downloaded a couple of Trailers and compared the original with a 3 frames audio offset version. The original ones look wrong in QT and the wrong ones look right. It's a player issue what has to be fixed asap by Apple. The question now is: where can I contact a qualified Apple support who will understand the problem? This has to be moved to the Apple development team.
We googled the net and found discussions about the issue. But noone so far could work out that it's a Apple Player bug and not caused by other software. In one thread some users were sure that e.g. After Effects is exporting the wrong movie. It was recommended to move the audio in After Effects to get the right result. If you do so and believe and trust in the Quicktime Player you will export the wrong result and your TV Commercial's picture is 3 frames desynced to audio. Honestly this 3 frames offset is hard to recognize depending on the movie. But it's definitely an error what could cause a desaster if a commercial will be in a bugged version on-air.
Any comments and questions are welcome. Feel free to contact me by email: [email protected]

1. Check the cycle count of the battery against the rated life for your model. The battery may be due for replacement. If the power adapter is connected almost all the time, the battery may need replacing even though the cycle count is not too high.
2. Follow these instructions, or these for OS X 10.8 or earlier.
3. In the Energy Saver preference pane, uncheck the box marked
Enable Power Nap while on battery power
if it's shown (it may not be.)
4. You can also try resetting the SMC.
5. Make sure your system is up to date in Software Update.
6. Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

Has Apple resolved the problems with the 23" display?

I want to buy a 23" cinema display but the color problem (pinkish hue) seems to still exist. Has Apple still not resolved this problem?
If this is the case, I'll buy the 20" display which I believe does not have any problems. Can someone confirm this?

There has not been any indication from Apple that any chnages have been made in the displays other than price cuts. There were some minor spec changes (which were "un-announced") but nothing about the panels or the many issues that have been discussed here since the introduction of these units.

Audio sync issues with apple tv

Hi All,
I am having some issues with audio syncing properly on my apple tv. I have my movies stored on an external hard drive - movies go through itunes through to my apple tv (as it should be) via home sharing. Anyways, some of the movies seem to be out of sync when I watch them on my tv, but when I play them through itunes on my computer they are just fine. I've tried taking the movie out of itunes and even renaming it before i bring it back in - but that doesn't solve the issue. Any ideas? Any help would be greatly appreciated. Thanks!
Stacey

I just encountered this issue also. All my digital movies and dvd rips stream fine through itunes and into my apple tv. However I just imported a movie I made in imovie. The movie plays fine in quicktime or directly in itunes. When I play the movie on my apple tv streaming it from the same itunes account, the audio is out of sync.
Any help is really apprecieated!
D

Firewire/Audio Device issues

I have a Yamaha Motif XS6 hooked up to my macbook pro running Mavericks. There is an audio driver downloadable from Yamaha (YSFW) which was working perfectly right up until I installed an M-Audio driver. The M-Audio device is no longer supported beyond 10.8.2 so I uninstalled it again. Since then the Motif cannot talk to the macbook pro.
The journey thus far:
I have been able to access the Motif via firewire from a different laptop which means the mLan card in the Motif is working fine.
The Firewire option is viewable under network control panel as working but I have no cable (firewire 800-800) to test it against any other device.
My own personal conclusion (that is only best guess so far) is that the M-Audio driver has knocked out my yamaha YSFW driver.
How do I test this? Are their files/drivers I can be looking for or reinstalling? (I have uninstalled & reinstalled the Yamaha SYFW driver a couple of times with no success.)
Thoughts? Ideas? Opinions? If we can make this work tonight I'll buy you a car!! (actually that's not true and wont stand up in court!)
Thanks for your help in advance.

If your Macbook is a 2009 or later model then it already uses the revision 7 LSI/Agere chipset. And it's likely not the source of the issues.
Have a look here: http://www.rme-audio.de/forum/viewtopic.php?id=4986
What a hub/repeater does is that it puts another FW chipset in between the faulty rev. 6 LSI and the audio interface, kind of translating the error away (I once used a MOTU Ultralite to make a RME Fireface 400 work on a 2008 Macbook Pro). There is no added latency or performance loss by putting another FW device in between (FW devices communicate all on their own).
Concerning FW/USB and channels. 48 channels of 24-bit audio at 192 KHz is still less than 27 mb/s and as such easily handled by USB 2. I can fire all 36 I/Os of my Fireface UC at 44.1 KHz while transferring data to an USB HD drive that is connected to the same USB hub. That is possible because the audio interface can reserve bandwidth on USB just like it can on FW, the HD just gets what's left.
The RME UFX even comes with 60 channels total and can be run over both FW and USB 2: http://www.rme-audio.de/productsfirefaceufx.php
Most USB interfaces suffer more from bad driver implementations (and early USB chipset issues) than from any limits of the USB protocol itself.
Message was edited by: T1mur

Audio Output with firewire audio interface issue

Hi, i have a quick question that maybe someone here can answer for me. I originally posted this in the OS X forum but someone recommended that I may get better help here.
I have a PowerPC G5 with Mac OS X 10.4.11. I do a lot of home recording and use a Presonus Firebox Firewire recording box. I recently picked up some new monitor speakers that I run the outputs of my Firebox to and I use the Firebox as my output sound device in my system preferences.
Everything works pretty well unless I touch one of the volume buttons on my keyboard (which I tend to do out of habit pretty often). If I do press one of the buttons the volume dips way down and I have to pump my speakers and firebox volume up all the way up to hear them. If I do this, and then happen to put my computer to sleep when I awake the computer the volume is now at an extremely high level until of course I press one of the volume buttons on the keyboard.
The big problem is I have twice in the first two days of having my new speakers turned them way up and later in the day awoke my computer from sleep mode and had itunes or a dvd BLAST out of my speakers at a ridiculous volume.
My question would be is there some way in os x I can disable the volume buttons from being used if i am using a different output device? OR is there a better way for me to set my system up in my system preferences?
It was suggested in another forum that I look into the help for the Firebox unit instead of the mac so I have started to do this as well. I just thought that because everything works fine UNTIL I touch the computers keyboard it seems like the computer is making some drastic change in how the sound is being output, so I thought I'd try to find an answer here as well!
Thanks so much to anyone in advance who has any sort of help with sound preferences and or settings!!

This is a very good point! Thanks for your response.
I do realize that I have multiple volume controls going on here in a chain. First my computer, then the Firebox interface, then my speakers have volume knobs...
But what I am seeing is when I first press a volume key on my computer (even if it is the VOLUME UP key) there is drastic lowering in volume. Only until I put my computer to sleep, and awaken it does the volume return to a normal level.
It seems that when I am pressing the volume on my computer it is activating something on the mac's end... or changing the way the sound is being output.
Again all of this could be avoided by me not pressing those 3 keys on my keyboard... but old habits die hard! so if there was a way for my mac to give total control of sound output over to my firebox that would be best.
any more help is greatly appreciated!

EarPods broken audio jack. Will Apple replace them?

I have the new apple ear pods with controller and mic. After about 4 months of heavy use, the audio jack has bent and broken apart. Can I get a replacement? I'm really surprised at this having used and loved apple for years.

Hi LittleNinjaMe,
It sounds like the EarPods need to be sent in for service. The webpage linked below and the excerpt from it will walk you through the process.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
How do I obtain service for my iPad accessory?
Check your service options.
If you arrange service through Apple, Apple will send you a replacement accessory including a prepaid, pre-addressed return-shipping label so you can return your defective accessory to Apple. Your replacement accessory will be new or equivalent to new in both performance and reliability.
Note: As we use a courier service, a daytime home or professional address is required; Apple cannot ship to post office boxes. Online service is not available for Smart Cover or Smart Case.
My iPad accessory is covered by Apple’s warranty. Should I expect any additional charges?
If your iPad accessory is covered by Apple’s warranty and you follow Apple’s instructions for returning your product, there should be no additional charges. However, there may be additional charges if your accessory is not eligible for warranty coverage or you do not follow Apple’s instructions for returning your product.
When you request service through Apple, Apple will place a temporary reserve on your credit card for the value of the replacement accessory. This covers damage or misuse not covered by Apple’s warranty as well as failing to return the accessory in accordance with Apple’s instructions.
This temporary authorization will expire if Apple receives your original accessory within ten (10) business days of shipping the replacement to you and if Apple confirms that your original product is eligible for warranty service.
Apple will charge you for the replacement accessory if Apple does not receive your original accessory within ten (10) days of shipping the replacement to you or if Apple receives your original accessory and determines that it is ineligible for warranty service due to damage or misuse.
-Jason

Audio offset issues...

I just bought a ATV today, brand new and updated to iOS 6. I rented a movie from iTunes right on the ATV and it began playing immediately. It never stops to buffer, but after about 5 minutes, we noticed the audio was ahead of the video be about 60 seconds. I tried rewinding, just letting it buffer, even restarting the ATV but so far nothing helps get the audio and video back in sync. By the way, we have a Time Capsule we use for Wi-Fi, and the connection is extremely fast. We stream HD movies over Netflix without buffering very often.
Any ideas?

I tried the firepod and could not use even a buffer of 64 at times.
Then I tried a usb toneport and got a buffer of 32 with heavy track and plug in content while playing guitar through amplitube with software monitoring on.

Eris 2.1 Silent Call issue has been resolved with an OTA Maintenence Release (4) ... so far

Moved for greater exposure

If you haven't yet got the update on your Eris and cannot wait any longer, the OTC update is here on the Google servers for you to download and install manually.
http://android.clients.google.com/packages/desirec/OTA_Desire_C_Verizon_WWE_2.37.605.4_2.36.605.1_release.zip

Do you feel the iphone 4S ios5.0.1 invaild sim issue has been resolved?

I've changed it and it's coming back. But I'm not entirely sure what's happenening with the others....

I've changed it and it's coming back. But I'm not entirely sure what's happenening with the others....

Has anyone resolved the slow playback issue?

I've run across a few older posts related to slow playback of Captivate output, but it doesn't look like the issue has been resolved. I'm experiencing the same problem on a random basis.
At first I thought it was just in the preview mode, so every time I made a change, I published the project to test it. Then the published files started playing back extremely slowly, but not all the time. For example:
1. I published the project as a swf file, and it played back fine.
2. I added one slide with a Fade transition and published again. The playback was absurdly slow this time, and I hadn't changed any settings.
3. Without changing anything, I published again, but I selected the Windows Executable output option. The playback was fine.
4. I published again, but I switched back to the swf output - it was fine this time.
5. Tried the Preview feature again. The mouse movement was extremely slow, but the slide transitions weren't as bad - just choppy.
I'm using Captivate 5.5 on Windows XP. Any thoughts?

Does the swf play that way on other computers besides your own?

Audio interface issues with Maverick

I just got a new IMac and have found that four different audio interfaces won't work with it. Most of these work with my old IMac. I've tried the Apoge Duet, Saffire Pro 24, Presonus Audiobox USB and a new Mackie mixer with USB output. The two of these that have software had lots of crashing issues. Garage band and Itunes are crashing. All of them work intermittently, but then fail with digital distortion or even Mac bluescreen (the little spinning rainbow thing).
I imagine this means I just need to return the computer, but wondered if maybe I just picked four audio interfaces that all just happen not to work with the new IMac and new OS 10.9.1

Scott, I have a 2009 Macpro runing cubase 5.0 with a Mackie Onyx firewire audio interface that has run without major flaw for almost 5 years. I upgraded to Cubase 7.5 which required that I upgrade my OS, so I upgraded to Mavericks. I am now experiencing an unlimited number of dropouts, studders, clicks, and pops That make my$25,000+ studio virtually useless. I called Mackie, because my version does not have a driver as it is the older (non 1640i) version. They said that this version runs through Apple's core audio driver and there was really nothing they could do to resolve the issue (probably why the new 1640i has its own independant drivers). While with troubleshooting, the problem could still be a Cubase based problem, the forums I have read have shown problems like this occouring across a wide swath of different DAWS and audio interfaces. I believe the problem to be on apple's end, and specifically in some failure in Mavericks itself. I tried to call Apple about this problem, but apparently because my macpro is out of warranty they wanted to charge me $20 for my phone call (my Mackie is older than my studio computer, and though they couldn't solver my problem, they took the time to field my call free of charge). I believe what is going on is that they are using the free version of Mavericks to BETA test their OS, and will correct the issues as the complaints roll out. I am going to try and Install Mountain Lion on my computer and see if that solves the problem. It's only $20, and that is the cost of the support phonecall anyways. I'll tell you how it works out.
To the moderators,
I have been loyal to apple for over a decade. I currently own a 2009 Macpro, a 2011 macbook pro 17", a 2013 macbook pro 15", and a plethora of your gadgets. I have spent over $30,000 on apple products, and to charge me $20 for a phonecall for a issue that is most likely internal, and probably has a relatively simple solution is infuriating... Needless to say, the next time I spend $5-$10K on a studio computer, it will most likely not be an apple unless you resolve these issues. Thank you.

Has Apple come up with a solution to remove the iPad sidebar in Mail while in landscape mode?

Hi, Everyone.
When I review open Mail, I need to review it in landscape mode, so I can use the ipad cover's keyboard to type my replies. I would like to be able to hide (or even shrink) the sidebar. Unlike the "relative" privacy of viewing your email at your desk, the ipad is meant to be a mobile device: I use it on the train, I take it to meetings, etc. It's annoying to have people looking over my shoulder or sitting next to me in a conference table able to glance over and, in effect, see the names of the last 11 people or entities that have emailed me - with the subjects. (I work in HR, handling a lot of staff and faculty compensation, discipline, ando other politically charged issues - so privacy is kind of a big deal) Yes, I could flip it to portrait mode and hide the sidebar, but that forces me to tilt my cover's bluetooth keyboard 90 degrees to the side and I am not yet proficient in typing sideways.
I've seen mutiple posts over the past year about this. I'm using IOS 8.1.3. Has Apple resolved this or offered a suitable accommodation?
Thank you for any replies.

TThe answer is simple. No Apple has not implemented a way to hide the preview pane of the mail app when you use the device in landscape mode. I use my iPad in landscape mode 95% of the time as well, so that I can use the larger keys on the virtual keyboard. You can hide the preview of what the emails say I Settings>Mail, contacts, calendars>Preview>None. If you do that, at least you will be hiding the beginning of the message so that nobody can read it. I realize that's not your solution, but it might help.
I also suggest that you leave feedback for Apple.
https://www.apple.com/feedback/ipad.html

10.4.11 external firewire audio device noise/distortion

Hi
Subsequent to upgrading to 10.4.11 I now have persistent noise from my external firewire audio device. It's an Edirol FA-101 and worked perfectly in 10.4.10 and earlier. I tried replacing the firewire cable with no effect.
The FA-101 is a class compliane device so uses Apples built in firewire audio drivers.. has anyone else had firewire audio problems with 10.4.11?
Thanks
Mark

No I doubt it... FW can be strange sometimes.
Look in Sytem Profiler, if it says you don't have FW at all, then remove all power from the iMac, let it set a few hours to Drain down, plug back in everthing.
Or...
http://docs.info.apple.com/article.html?artnum=301733

Firewire , Audio & Offset Issues = has apple resolved them ?

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