Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT

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TS4009 I upgraded my iCloud storage, but I still can't take more pictures or download any apps. I hardly have any apps downloaded. Just Instagram really. I have several video recordings of my Grandaughter though lol.

I upgraded my icloud storage, but I still can't take more photo's or download any apps. I don't even have any apps downloaded except instagram ???

Please please help me, if you know how.

TS4002 ive upgraded my icloud storage but mail still is not coming through

I have upgraded icloud storage but no mails are coming through?
Please Help?

Make sure Mail is selected in System Preferences > iCloud
Launch Mac Mail. From that menu bar click Mail > Preferences then select the Account Information tab then the Accounts tab.
Make sure iCloud is selected from the Outoing Mail Sever (SMTP)
And the correct User Name and Password are typed in under: Incoming Mail Server

Purchased extra iCloud storage but nothing backed up

Hello all,
I recently traveled the UK and Europe for six weeks and used my iPhone 4s as my camera. I took so many photos that at one point I physically could not take anymore without purchasing more Cloud storage... so I paid for $20.00 a year of more storage. I was then able to take more photographs. I assumed that this meant these photos were being backed up to the Cloud.
Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip. My phone was stolen after 5 weeks and I recovered absolutely no photos, despite the purchasing of more Cloud space.
Is there anything I can do to retrieve these photos?
Thank you for your time,
Spencer

The only photos in iCloud are your camera roll photos, which are included in your backup by default, photo stream photos from the last 30 days, and any shared streams you created or subscribed to. Also, only camera roll photos in your backup would require additional storage space as photo stream and shared stream photos don't use storage in your personal iCloud account
If you restore your backup that should recover camera roll photos that were on your device at the time it was backed up, and signing into your iCloud account should download photo stream and shared stream photos.
thejudge27 wrote:
Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip.
That wouldn't necessarily ensure that your phone was being backed up daily. Any number of issues could cause a backup to fail, including intermittent or poor wifi connectivity, a corrupt backup that couldn't be updated, or something included in the backup that was interfering with the backup. When you are alerted that your device isn't being backed up you should try deleting your existing backup and backing up again. If that fails, try excluding items from your backup until your can identify the one that is preventing a successful backup.

Why I can't open iPhoto in my MacBook

Why can't open my iPhoto library

Cause you have a problem. You should fix it
If you want help then you will have to share a lot more information. Like versions of iPhoto and of the OS. What hppens and what doesn't happen. What error you get
Any more info that might let someone assist you
LN

HT1338 I can't open iphoto on my MacBook Pro because of a problem.

This begin when synchronizing my iphone4s in my mac book pro in some way blockade iphoto. help!
I have all my photos are in this program

There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" mean that any helper is simply guessing. More information means you get better assistance.

I cannot open iPhotos on my macbook pro

how can i open iPhotos on my macbook pro i cannot seem to down load the latest version on iTunes s

The version for the Mac is on the App Store, not the iTunes Store.

I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium

HT201318 How do I get a refund for extra iCloud storage I bought but don't need. I can't figure it out

How do I get a refund for extra iCloud storage I just bought? I can't figure it out

I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed.

Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you

Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you

Hey Hindfromlondon,
Welcome to Apple Support Communities. Since you are posting here, I take it you already have an Apple ID.
You can setup that Apple ID to work with iCloud. See:
Set up your Apple ID for iCloud and iTunes - Apple Support
And you usually want to stick with one Apple ID as having multiples can cause confusion (especially with purchases).
Frequently asked questions about Apple ID - Apple Support
What is an Apple ID?
An Apple ID is a user name you use for everything you do with Apple. Creating an account for an Apple service, such as the iTunes Store or the App Store, creates an Apple ID. Apple ID allows you to access other Apple services. You don't have to create a new account for each service—just use your Apple ID.
For a complete list of all of the places you can use an Apple ID, see Where do I use an Apple ID.
and further down:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Regarding iCloud storage check out
iCloud storage upgrades and downgrades - Apple Support
I encourage you to read all about it as there's lots of information out there.
Take care,
Nubz

My daughter has an 16gb ipad I have paid for extra cloud storage but since I have the storage on the ipad is saying 1gb left and shes not downloaded any apps? any answers would be gratefully received a

I am confused and not very techy!! My daughter has a 16gb ipad I have paid for extra storage on the cloud so she can have movies on it but since I have done this the ipad is saying shes only got 1gb left even tho it says she's used 12.0 although she hasnt any apps downloafed please help!

Hi! On her iPad, go to Settings > General > Usage and that will show you what apps (I'm suspecting it could be Photos and Camera.) are taking most of the space on it. The extra iCloud storage will not increase local storage on the iPad itself.

HT201318 i've paid for my icloud storage but now need a vat receipt, where can i get one?

i've paid for my icloud storage but now need a vat receipt, where can i get one?

Usually Apple sends an invoice to your mail 1-2 days after your purchase.
You may even search the invoice yourself, but I'm not sure if you will find it before 1-2 days.
More info here https://discussions.apple.com/message/12360444#12360444

I don't know what has happened but I can't open iPhoto. When I try to open it I receive a caution "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." How do I solve this??!!

I don't know what has happened but I now can't open iphoto. I get a caution when I try which says the iphoto library is locked! It was working perfectly fine this afternoon until I tried to upload some photos from my camera and my computer started to run very slow and wasn't recognising my camera. I tried to quit iphoto and then when I came back in to it, this was the message I received. As far as I am aware I didn't alter any settings or put on any locks. Please help!!

What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

If you want to be able to access your entire music library from iCloud, you'll have to subscribe to iTunes Match (http://www.apple.com/itunes/itunes-match/). Music purchased from the iTunes store is already in iCloud as it can be redownloaded at any time (see http://support.apple.com/kb/ht2519).

How can I cancel my order for extra ICloud storage space?

How can I cancel my order for extra ICloud storage space?
I don't need it afterall...

Call Apple. 1-800-My-Apple

Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

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