Flex Automation API "Licensing Issue"

Hi,
We are using "Eclipse Ganymede with Flash Builder Standard Version - 4.0 plugin" + Premium License. We are working with the automation of a Flex application. The automation tool we are using is the FlexMonkium 4.1.5.
We have some issues with the automation. I have mentioned those below:
Flex Automation API is limiting the features of the FlexMonkium 4.1.5 as this tool inherits the features and it underlies on the mechanism of the FlexAutomation API only.
Due to the above mentioned point, the dependencies are:
License not present. With the trial version only limited records are allowed.
License not present. With the trial version only limited replays are allowed.
When we record the user actions performed in the application with the FlexMonkium, we are getting the error as "License not present. With the trial version only limited records are allowed."
Note: This error is thrown after 15 - 20 user actions have been performed.
When we execute the recorded script, it is showing up a error message as "License not present. With the trial version only limited replays are allowed."
Note: This error is thrown after 51 -20 user actions have been executed by the script.
The complete code of the application is compiled with "Eclipse Ganymede with Flash Builder Standard Version - 4.0 plugin" + Premium License."
From the adobe forum: http://forums.adobe.com/thread/682958 we understood that the 4.1 SDK with Premium licence would work fine with record and playback.
My quesion is, Does the same works with this combination > "Eclipse Ganymede with Flash Builder Standard Version - 4.0 plugin" + Premium License.
Please guide me to resolve this issue, it would really be very helpful for me:)
Thanks in advance,
Anand.S

May I know what you mean exactly by "Flash Builder Standard Version - 4.0 plugin" + Premium License.
Have you entered Flash builder premium license key in the screen that asks for serial number? If so, it will be Flash Builder Premium version 4.0 and not Standard version any more.
If so, automation should work without any issue.
To check whether premium features are enabled for your version of Flash Builder, please open "Network Monitor" using Window > Show View and see if it is enabled.
If it is disabled, it shows a message that premium license is required.
Please confirm.
Thanks,
Deeptika

Similar Messages

Flex automation and license

Hi,
I try to use FlexMonkey with my project but after 30 records I've this error message : "License not present. With the trial verison only limited records are allowed.". However, I bought the license for Flash Builder premium 4.5.
Maybe the problem is because I compile my project with flex builder 3.6?
Could you help me? I bought the license specially for using Flex monkey...
Thanks in advance,
Bat

It's not a FlexMonkey problem. It's an automation license problem and I'm having the same problem on one of two Windows 7 64-bit machines. I've done all that I can find in the thread Re: Flex Automation API "Licensing Issue" http://forums.adobe.com/thread/834214 but to no avail. As Deepita suggested to confirm Premium status, network monitor is available. I originally installed the trial version of Flash Builder, even had Burrito on for a while.
Assuming it was some leftover file, I uninstalled every Adobe product Bought CS5.5 Master Collection. Installed, same thing. Then I uninstalled CS5.5 MC and made sure that I permanently deactivated as per the suggestion in another thread. No luck.
As per the above thread, I went looking for the following:
On Windows 7 and Vista, the license.properties file is located in: ..\ProgramData\Adobe\Flex
I modified that file's record for serial number (as it wasn't my sn for CS5.5) and had great hope.
I'm still limited to 20 automation actions, at which point it all stops. Solution?

Automation API license

Hello,
I'm currently experimenting with FlexMonkey in order to automate some user interface tests. However, neither FlexMonkey 1 nor FlexMonkey 4 seem to work with our application build with Flex SDK 3.5. It looks like there is a problem with the automation API licence. After recording or replaying a couple of actions I always get one of the following error messages within the Flex application:
License not present. With the trial version only limited records are allowed.
License not present. With the trial version only limited replays are allowed.
I'm not sure why I get those error messages. We have valid licenses for Flex Builder 3 Professional and Flash Builder 4 Premium which should, if I'm not mistaken, include licenses for the automation API.
I've also tested using a simple application with just one single button in it. When I compile it with SDK 3.5 and record my actions with FlexMonkey I get the error messages after about 30 clicks on the button. When I compile the application with SDK 4.1 everything works fine.
So, the license issues appear only in conjunction with SDK 3.x, not with SDK 4.x. Unfortunatly I need to use SDK 3 to compile our application.
I'd really appreciate your help on solving this issue.
Best regards,
Gerhard

Hi,
The combinations of license info is present below.
Automation licensing works in the following fashion with Flash Builder 4
SDK Version
License
Status
3.5
Flex Builder 3 professional license
Works
3.5
Flash Builder 4 premium license
Works
4.1 onwards
Flex Builder 3 professional license
Licensing error
4.1
Flash Builder 4 premium license
Works
Since you are using 3.5 sdk , with the valid 4 license on the Flash Builder 4, you should not be getting the license error.
Are you compiling the apps from the FB or using some scripts ?
Can you give the following information ?
Which FB you are using ?
How is the license applied?
Please check for the license.properties file (C:Documents Setting/ALL users/applicatiodata/adobe/flex) and check when you enter a value it is reflected.
have you recompiled the application after licensing ?
thanks,
rani

Automation API License - FlashBuilder Premium 4.5, SDK 3.6A

Hi,
I'm currently doing a POC with FlexMonkey in order to automate some user interface tests. I have Licensed version of Flash Builder 4.6
Though i have a premium license of 4.5, I am using FlexSDK 3.6A to compile the project, after recordning / playback of 20 ~ 30 action, I always get one of the following error messages
License not present. With the trial version only limited records are allowed.
I'd really appreciate your help on solving this issue.
Thanks,
Arjun

When i tried same setup with 4.6 sdk its working fine i.e. with premium license of 4.5 and sdk 4.6 Automation API donot give any error but when my sdk is 3.6A
i still gets an error License not present. With the trial version only limited records are allowed.
Please share your experience...

'Public' Flex Java API licensing

Hi all,
I would like to use the MessageBroker and AsyncMessage classes from Flex Java API to publish messages to a Flex destination from Java classes.
The library with this API comes in the LiveCycle Data Services release but when i look at this API, it says clear is 'Public'.
How public is it? Can i use those classes freely for my production application? Is there any license restriction? Same license as for Live Cycle Services?
I need to know to decide what design i will use to connect or Flex client with our java server, so is really urgent.
Thanks,
Dani.

Looks like things have changed a bit since last week when I posted.
With the announcement yesterday of BlazeDS (scheduled for release 2008), it seems the libraries mentioned will be available under the LGPL v3, so I believe you may be able to redistribute them (unmodified and probably as a separate installer/archive) under the terms of the LGPL.
http://labs.adobe.com/technologies/blazeds/
It sounds like there will be some features not included in the OSS version of Data Services, but from reading the FAQ it seems that the messaging API you mentioned will be included in the LGPL licenced version.

Flex Automation issue

Hi All,
I am facing one issue reagrding flex automation.with the trial version of flex builder,is it possible to have all the classes related automation?
when I am trying to use mx.aumation package lots of classes are missing.Can anybody guide me as to how to achieve this?
Regards,
Maruti

May I know what you mean exactly by "Flash Builder Standard Version - 4.0 plugin" + Premium License.
Have you entered Flash builder premium license key in the screen that asks for serial number? If so, it will be Flash Builder Premium version 4.0 and not Standard version any more.
If so, automation should work without any issue.
To check whether premium features are enabled for your version of Flash Builder, please open "Network Monitor" using Window > Show View and see if it is enabled.
If it is disabled, it shows a message that premium license is required.
Please confirm.
Thanks,
Deeptika

Flex Automation with QTP 10 (SDK 3.2 & 3.5) Error

I have been able to get very basic applications to work with the automation libraries and then with QTP.The issue I'm having is with the actual project I would like to automate. I have done all of the steps to install automation correctly and have also put the additional compiler arguments into flex. However when the application is initialzing I get the following errors:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:564]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:533]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:533]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:533]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:533]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:512]
    at mx.automation::AutomationManager$/addDelegates()[C:\work\flex\dmv_automation\projects\aut omation\src\mx\automation\AutomationManager.as:512]
    at mx.automation::AutomationManager/childAddedHandler()[C:\work\flex\dmv_automation\projects \automation\src\mx\automation\AutomationManager.as:263]
    at flash.display::DisplayObjectContainer/addChildAt()
    at mx.managers::SystemManager/preloader_preloaderDoneHandler()[C:\autobuild\3.5.0\frameworks \projects\framework\src\mx\managers\SystemManager.as:3135]
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.preloaders::Preloader/displayClassCompleteHandler()[C:\autobuild\3.5.0\frameworks\proj ects\framework\src\mx\preloaders\Preloader.as:435]
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.preloaders::DownloadProgressBar/timerHandler()[C:\autobuild\3.5.0\frameworks\projects\ framework\src\mx\preloaders\DownloadProgressBar.as:1451]
    at mx.preloaders::DownloadProgressBar/initCompleteHandler()[C:\autobuild\3.5.0\frameworks\pr ojects\framework\src\mx\preloaders\DownloadProgressBar.as:1503]
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.preloaders::Preloader/dispatchAppEndEvent()[C:\autobuild\3.5.0\frameworks\projects\fra mework\src\mx\preloaders\Preloader.as:291]
    at mx.preloaders::Preloader/appCreationCompleteHandler()[C:\autobuild\3.5.0\frameworks\proje cts\framework\src\mx\preloaders\Preloader.as:443]
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.core::UIComponent/dispatchEvent()[C:\autobuild\3.5.0\frameworks\projects\framework\src \mx\core\UIComponent.as:9440]
    at mx.core::UIComponent/set initialized()[C:\autobuild\3.5.0\frameworks\projects\framework\src\mx\core\UIComponent.as :1168]
    at mx.managers::LayoutManager/doPhasedInstantiation()[C:\autobuild\3.5.0\frameworks\projects \framework\src\mx\managers\LayoutManager.as:718]
    at Function/http://adobe.com/AS3/2006/builtin::apply()
    at mx.core::UIComponent/callLaterDispatcher2()[C:\autobuild\3.5.0\frameworks\projects\framew ork\src\mx\core\UIComponent.as:8744]
    at mx.core::UIComponent/callLaterDispatcher()[C:\autobuild\3.5.0\frameworks\projects\framewo rk\src\mx\core\UIComponent.as:8684]
Here are the additional compiler arguments that I put into Flex:
-include-libraries "C:\Program Files\Adobe\Flex Builder 3\sdks\3.2.0\frameworks\libs\automation.swc" "C:\Program Files\Adobe\Flex Builder 3\sdks\3.2.0\frameworks\libs\automation_agent.swc" "C:\Program Files\Adobe\Flex Builder 3\sdks\3.2.0\frameworks\libs\qtp.swc" "C:\Program Files\Adobe\Flex Builder 3\sdks\3.2.0\frameworks\libs\automation_dmv.swc"
Does anyone have any ideas on how to solve this? I've tried using the automation APIs for 3.2 and 3.5 but both yield the same result.

The application that I'm working with uses the code-behind method of flex development. Has anyone had any issues working with QTP with a project using this method? Any information/ideas are appreciated.
Thanks

Licensing issue by using Applications AC and PC

Hi,
The SAP GRC 10.0 solution comes as bundled solution for AC, PC and RM. While downloading the SAP GRC 10.0 all the three components are downloaded but in a dormant state.
With the release of GRC 10.0, Access Control and Process Control are offered as an integrated solution, both at the data layer and at the user interface layer. This new unified platform enables increased harmonization of key master data.
GRC 10.0 is a harmonized platform. Although maintenance of data within AC and PC is similar in 10.0 as it was in previous releases, there are some key differences. The following master data is shared between AC and PC for the release 10.0 integration scenario.
u2022 Organizations
u2022 Business Processes
u2022 Business Subprocesses
u2022 Controls
SAP GRC System Add-ons:
Access Control, Process Control and Risk Management are contained in one ABAP add-on u201CGRCFND_Au201D
SAP Backend System Plug-ins:
A. GRCPINW: NW Function Modules hold the AC functions for ERP systems without HR (former non-HR RTA)
B. GRCPIERP: PC relevant features are contained in the plug-in GRCPIERP, for example, for running automated controls and the HR relevant functions for AC (former HR RTA)
There are multiple activation points for AC, PC and RM:
u2022 SAP GRC SPRO -> activate the Application. However
u2022 When we go for the Plug-ins (GRCPIERP) installation in backend systems with HR function module it also brings in the PC relevant features.
u2022 Mitigating Control definition based on Organizations
I had activated the Application AC and PC for some time assuming that PC is required to create the Mitigation Control and Organizations. However I just realized that Mitigating Control and Organization can be created even without Activating PC, which does nothing but removes the additional features of PC.
My Query:
u2022 Kindly let me know if I can still use PC to create and assign Mitigating Control as a shared resource for AC and PC or I have violated Licensing issue by using Applications AC and PC when I am supposed to use just Access Control.
u2022 How is shared resources in SAP GRC 10 dealt in terms of Licensing of Applications in SAP GRC 10.
Thanking you in advance.

all the new pc's we've purchased for a time now, don't have a Win7 CoA product key attached, even though they come with Win7 downgrade rights, so your strategy to use the CoA pkeys for the Win7 install on the new machines might be flawed.
We don't buy HP, and I'm in Australia, so I'm not sure if this will be the same for you.
Also, the OEM image that you would use to re-deploy/re-image with, may need to be different for varying models (OEMs might include different drivers, or other checks or blockers, in their image and OOBE scripts), and, the embedded OEM "master" product key/certificate
could vary (or not align) across model types/generations.
Ours do have the SLIC table in firmware and the OA markers, and we use VL Win7 Enterprise anyway, so our 40,000 machine fleet means VL and Software Assurance as a part of our EA + Select is an (expensive) no-brainer really.
The other thought I have for you, is the re-imaging rights that are bestowed when you have a VL agreement (and therefore, are not bestowed if you don't have one). Because we do have a VL agreement, I've never dived into how it might be worked if we didn't
have VL.
http://www.microsoft.com/licensing/about-licensing/briefs/reimaging.aspx
http://www.microsoft.com/licensing/about-licensing/briefs/downgrade-rights.aspx
If you do look at a VL agreement, I'm told they start from as few as 5 machines. And, if you purchase new pc's, you have the option to enrol the new pc's into Software
Assurance within 90days of purchase, which I imagine would save you some cost, compared to attaching SA to them at a later time, presumably requiring you to pay full ticket price for that.
I'd recommend you get some advice from an MS reseller, even if only to work out what the various options/costs might be.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Licensing issues ...

Hi ,
i would like to know whether, will there be any licensing issue if we sell an application which has been developed using Adobe Flex..
thanks
saj

Short answer no.
Long answer: Adobe Employees are not authorized / allowed to give legal advice regarding licensing, so it is up to you to discuss specifics with your own legal counsel in conjunction with your own business model / licensing agreements.

QTP automation and licensing

I'm doing a proof of concept for Flex Automation using QTP. Everything seemed to be going well until I replayed the test that I was working with. Halfway through the main data entry canvas I got a license error. I found out that we need a Flex 3 Professional license on my machine where QTP is installed. Since this is just a POC, I downloaded the 60 day free trial version of F3P earlier this week, and that made the error go away until today. All of a sudden at the end of my test script I'm getting the same license error. I can open Flex Professional without receiving a license error. I tried contacting customer service but they closed my case and since I reopened it 2 days ago, I haven't gotten any response. Does anyone else have any ideas? Thanks in advance.

Hi,
When using the automation functionality we have a built in limitation to only 20-30 steps of recording and playback without an FB Pro license. So to show a full-running demo of automation you would need to purchase FB Pro, the trial will not be enough.
Matt

Serial number needed to try flex automation

I'm running the Flex Automation Installer to install the
plugins needed to evaluate use of QuickTest Professional for
automated Flex 2 testing. The Installer requires entry of a Flex
Data Services serial number. (The applications I want to test do
not use Flex Data Services, so this seems an odd requirement for
evaluation of the test tool.) How can I get the needed serial
number? If this requires discussion with someone at Adobe who
oversees my organization's Flex licenses, how would I determine who
that is and how to contact him or her? Is it necessary to purchase
a Flex Data Services license to evaluate QTP automated testing of
Flex 2 apps?

I have the QTP configured with Flex and I am able to record
most events. Attempting to record a mouse rollover results in the
following error : “Error: Unable to find automation method
'flash.events.MouseEvent' for class 'name: FlexImage
superClassName: FlexLoader”. My app is a simple image which
applies two states to display the image. It utilizes the
Automation.automationManager.recordAutomatableEvent method for the
target event, within the “rollover” event handler.
Also, I override the “replayAutomatableEvent(Event)”
method calling the
Automation.automationObjectHelper.replayMouseEvent() for the
MouseEvent.ROLL_OVER event. The error propagates from the MouseMove
event as reported in the stack trace –Click and ChangeFocus
also are reported. I’ve added the rollover event to the
“TEAFlex.xml” file. Its my understanding that any event
outside of those defined in the “QTP Object Type”
document for each control can be configured in the
“TEAFlex.xml” file, for any control descending from
UIComponent. I received a similar error after extending the
ProductCatalogThumbnail ( Canvas ) class contained in the flex
store code, though this error propogates from Scroll. Can you
determine why ( in the first case ), the rollover is failing?
Stack trace:
Error: Unable to find automation method
'flash.events.MouseEvent' for class 'name: FlexImage
superClassName: FlexLoader
event2descriptor: (Object)#0
flash.events.FocusEvent|keyFocusChange =
(mx.automation.qtp::QTPEventDescriptor)#1
eventClassName = "flash.events.FocusEvent"
eventType = "keyFocusChange"
name = "ChangeFocus"
flash.events.MouseEvent|click =
(mx.automation.qtp::QTPEventDescriptor)#2
eventClassName = "flash.events.MouseEvent"
eventType = "click"
name = "Click"
flash.events.MouseEvent|mouseMove =
(mx.automation.qtp::QTPEventDescriptor)#3
eventClassName = "flash.events.MouseEvent"
eventType = "mouseMove"
name = "MouseMove"'.
at mx.automation::AutomationManager/recordAutomatableEvent()
at ViewStates_wt3/dispatchLowLevelEvent()
at ViewStates_wt3/__soup_rollOver()
at [mouseEvent]
Text

[Automation] Differences when using Flex Automation Framework ?

Hello everyone,
I recently made some tests with Flex Automation Framework and noticed that using it slightly change the application behaviour.
First, it changes the way container intercept dans handle mouse event as expalined in Adobe JIRA ticket #791:http://bugs.adobe.com/jira/browse/FLEXENT-791
I'm using sdk 3.2 so it won't be fixed. However future releases (3.4+ and 4.0+) should not have this problem.
Secondly I notice that using RuntimeLoader.swf on my application remove the text of some labels I have in my login form.
This does not happen when compiling the application with automation libraries.
Does anyone experienced other bahavioural changes when using automation ?
Thank,
Olivier

Hi Olivier
The only change which we know of is the one that you rightly pointed out in bug http://bugs.adobe.com/jira/browse/FLEXENT-791 . There are no other behavioral changes that occur when you compile your application with automation.
With regards to your statement
Secondly I notice that using RuntimeLoader.swf on my application remove the text of some labels I have in my login form.
This does not happen when compiling the application with automation libraries.
Can you please send us a working sample of this issue as we have not come across this behavior before.
Regards
Shanaz

Adobe acrobat 9 pro installation/licensing issues

I installed my licensed copy of Acrobat 9 on a new Windows 7 system. Acrobat launched but would not open files and shuts down on attempt. Message is "Licensing for this product has stopped working" with subtext "You cannot use the product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."
I doubt any of you have a solution, so I simply remark on what transpired as a warning and complaint:
1. I went to Adobe databse and found that a patch was provided to correct installations/licensing problems on windows 7. I downloaded it and installed per instructions. It did not resolve the problem.
2. I uninstalled/reinstalled several times. no resolution.
3. I called customer support and was outsourced to someone who knew little and first sent me to a kb article having to do with 'expired licensing' even though I clearly informed them that the message and the fact had nothing to do with expired licenses. They finally referred me to kb405970 on "Licensing has stopped working". I tried all of the applicable solutions (methods 1-6) and none of them worked. Now I will have to wait until tomorrow (though I had pressing work to do today) to contact support again. I fear I will get another outsourced tech who knows little and wastes more of my time. Such is Adobe's way of supporting paid and licensed product users.
I understand and sympathize with Adobe's wishes to protect its products from piracy. However, I expect and paid for a product which works on major and supported operating systems like windows 7. I also understand that if MS or Mac put out a new OS or version, it may require certain adjustments or updates on Adobe's part. What I do not understand (or have patience with) is that 1) Adobe failed to provide a patch that works; 2) that it then sends me to an outsourced customer service tech who didn't have the knowledge to correct the problem and gave me the wrong information to begin with*. What I finally got was the kb article with a series of multi-step instructions for several methods, none of which worked. This is an unprofessional and unethical response to those of us who have paid for our product and expect it to work under reasonable conditions in a supported environment. This is not an acceptable good-faith effort to resolve issues for which Adobe should take full responsibility.
If any of you do happen to have a real solution (or had a similar problem) do let me know....
*The first thing the outsourced tech wished to do was get onto my machine via a remote connection, before anything was tried other than giving them the error message and have them provide me with the wrong information. It became clear that this person had less knowledge than I do (which isn't saying much) and there was no way I was going to permit a clueless techie to crawl around in my machine and fiddle with settings. That is simply asking for trouble. I'm perfectly capable of opening panels and following instructions myself. DC should be the last thing tried; not the first.

Bill, I tried as you suggested - installed every update from 9.1 through 9.3.4. The 'license not working message persists'. The only change was that now Acrobat will not close and must be forced to shut down from the taskbar menu. I appreciate the suggestion though.
Called Adobe (Manila) again, within the hours given on their contact page for installation and licensing issues, and was told "It's Sunday, nobody here can help you". Finally, after an hour of hammering got them to get me a supervisor (their script says to tell the customer there "Is no supervisor available on Sunday" - Finally the "supervisor", Alvin, suggested I need a new serial number and left me on the line while he called someone else to get on. Cameback and informed me that he couldn't get one, I'd have to call Monday (how's that for having solutions?) Result: wasted more time and had more delay on my project.
Conclusion: Adobe has become obsessed and 'piranoic' about piracy and licensing to the extent that they put that first and client/customer needs second (if that). After reading a lot of online 'Adobe Sucks' forums, I'm inclined to believe Adobe is shooting itself in its own foot and is not going to be a reliable method of presentation/document transmission in the future - service and support is an integral part of software and other concerns such as piracy or licensing need to be transparent to legitimate users. Sad that they spend so much time on this, when they need to be fixing real problems. As well, these outsourcing Philipines companies are poor substitutes for good support - they are so scripted and obsessed with regulations over solutions that it is clear that only the most persistent users will get anywhere with them. As a frontline of contact with after-sale clients, they are going to cost Adobe a lot of potential business in the future, whatever their short-term savings. Too bad. Adobe used to be a leader in the market.
Next round: Calling Manila again this am. to be continued...

ORA-20001: The printing engine..Is this related to a BIP licensing issue?

Hello all,
The error "ORA-20001: The printing engine could not be reached because either the URL..." happens in 2 cases:
<pre>
1. When our BIP is down or being bumped
2. As an APEX administrator, in workspace environment settings, the print server is set to OFF.
</pre>
I'm thinking that this is a licensing issue but I need some clarification on what is causing the error, because all we are trying to do is bring up a PDF report that a user can open or save. BIP is not involved at this point. Is it because the report was developed using BIP that APEX needs BIP up? How does APEX even know the report was developed using BIP? Were are using APEX 3.2.1.00.12 and BIP 10.1.3.4.1
The error happens when a user clicks on a PDF icon that calls an "After Submit Process". The following is the code and the report that was created in BIP is loaded into APEX with a "Named Columns (RTF)" layout type.
Alex.
declare
l_xml                         clob;
l_template                    clob;
l_request_blob                blob;
l_response                    blob;
begin
   ...call up a stored proc to populate l_xml with report data
-- Fetch template
select page_template
into   l_template
from   apex_030200.wwv_flow_report_layouts
where flow_id = :app_id
and    report_layout_name = 'pdf_report';
-- Convert CLOB to BLOB
l_request_blob := wwv_flow_utilities.clob_to_blob(l_xml);
-- Call unsupported and undocumented APEX function
l_response :=
    apex_030200.wwv_flow_print_util.convert(
      p_report_data   => l_request_blob,
      p_template      => l_template,
      p_template_type => 'rtf',
      p_output        => 'pdf'
-- Set correct mime type and download response
owa_util.mime_header('application/pdf', false);
htp.p('Content-length: ' || dbms_lob.getlength(l_response));
htp.p('Content-Disposition: attachment; filename="Claim_details.pdf"');
owa_util.http_header_close;
apex_application.g_page_text_generated := true;
apex_application.g_unrecoverable_error := true;
wpg_docload.download_file(l_response);

See, http://www.oracle.com/technetwork/developer-tools/apex/configure-printing-093060.html
http://download.oracle.com/docs/cd/E17556_01/doc/install.40/e15513/otn_install.htm#CBHBJDDE
(excerpt copied here, for you convenience)
7. Enabling Network Services in Oracle Database 11g
By default, the ability to interact with network services is disabled in Oracle Database 11g release 1 (11.1). Therefore, if running Oracle Application Express with Oracle Database 11g release 1 (11.1), use the new DBMS_NETWORK_ACL_ADMIN package to grant connect privileges to any host for the FLOWS_030100 database user. Failing to grant these privileges results in issues with PDF/report printing, specifically, you will get the following error message:
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.
Follow the steps mentioned in the Oracle Application Express Installation Guide, Enabling Network Services in Oracle Database 11g. Also refer to the troubleshooting section in case you receive an ORA-44416: Invalid ACL error after running the previous script.

REgarding licensing issues involvng 'Computername' and the use of UpperCase4 vs Lowercase Letters

Does any one know if it would cause problems for the Office 365 software license to be displayed as licensed to an ALL CAPS name like 'MY-FAVORITE-PC' but the computer itself shows the computer name to be 'my-favorite-pc"?
If it does, which one should I change? A couple of people here have had this same problem (which usually occurs when they change to using a different PC for their account) I have to Deactivate their Old PC namer and then install the licnse to
their New OC using whatever name it has.
On more than one system, this has resulted in various odd "failure to contact Microsoft server" issues when activating. The problem continues for 7 days and then their copy of Office starts showing reed warning bards and eventually gets totally
unusable.
However, if I uninstall the office, deactivate the license, and reinstall it once again, it install just fine and acts ok but invariably at some point, the same thing occurs.
On one of them I noticed the difference in the case of the letters used in the computer name and the license name. On others I am wondering about various software add ins for Outlook or some other 3rd part application causing the problem. Whatever
it is, it gets extremely annoying. Officer 365 apparently must run an activation sequence almost constantly while Office 2010 (and I presume 2013) ran it once and were done with it.
Searching Google I have found too many possible reasons along with a lot of people who have had the same problems but no one seems to have the 100% solution. This has only started happening since we switched to Office 365 and only
seems to occur on systems that are changed out to different ones with the same User's 365 Account which is in good standing and has 5 available licenses of which only one is in use.
In the case of the caps vs lowercase I also wonder if changing the name to CAPS on their PC would create additional problems on its own?

Hi Questorfla,
For the Office 365 software license issue, I recommend you can post in dedicated Office 365 Forum to get a better response:
http://community.office365.com/en-us/f/148.aspx
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang

Flex Automation API "Licensing Issue"

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