Follow up To my initual Bt Infinity problem

Seeing that i cannot get a speedtest done through the btspeedtester one i just managed to do a test to see what my general connection is like. As i stated yesterday my download speed is down to 28 mb where i should be getting 57.7 according to Bt when i signed up. Below is the results of the test i just done, for whatever rrason btspeedtester will not let me perform a test it just gets stuck on the upload. Can someone please explain whats the results show. Im connected via ethernet to HH3 from my macbook. 
http://n3.netalyzr.icsi.berkeley.edu/summary/id=ae​81b058-718-a53fbb9b-608b-4c43-ab11

Just done a test on the site you suggested. 
Download speed was 29 Mbps   Max acheive Speed 33.88 Mbps
For you connection, the acceptable range of speed is 12 Mbps- 33.88 Mbps
Additional Information IP Profile for your line is 33.88Mbps
Upload Speed is 11.52Mbps  Max acheivable spped is 20Mbps
Seems strange that on im supposed to be getting 57.7/20 and now that. 
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

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