Follow up transaction - date routine IPM002

Hi everyone,
I have the following requirement : When creating a follow up transaction from transaction A, I need some dates (the date that are the same on both date profile) to be copied.
Then, in the customizing "Define Copying Control for Item Categories" I have added routine IPM002 from transaction A to B. I have seen that this standard routine is supposed to copy the dates...
However this does not copy the dates.
Do I need to customize something else for the copying routine to work?
Thanks a lot for your help,
Regards,
Anaïs

Hi everyone,
I finally found the issue but cannot understand why it's happening.
When creating follow up transaction, item INVESTIGATION is not copied into the targeted transaction.
However, I do have my customizing point Copy Control for item updated with both transaction.
If I do it manually in crmd_order, the system offers to copy the item and thus, dates are copied. If I do it via web_ui, I think a new item is created and indeed, dates are not copied.
Would anyone know how to copy item from a transaction to a targeted transaction? Is there another customizing point than Copy Control?
Thanks a lot,
Anaïs

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Hi
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Follow up transaction - date routine IPM002

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