Font style issue with exporting report in Crystal Reports 2008

Hi,
I got stuck on the below issue for a while. Please can anyone help on this?
When I designed and executed a report in Crystal Reports 2008 on my local PC, the font style and size used in charts were exactly what I was expecting.
However, after I exported the report to our BusinessObjects CMC and displayed it in InfoView, the font style and size in charts looked quite different from what they were in CrystalReports.
Any ideas of how to fix this issue?
Thanks!
BAI

Hi Nanda Kishore,
This is because you do not have proper rights on Business View Manager. Whenever you create a dynamic parameter in crystal and try to save the report on BO, it creates a Business view automatically. Now in your case, it is unable to create a business view due to insufficient rights.
Go in Business View Manager u2013 Repository exploreru2014You will find Dynamic Cascading Prompts folderu2014Right click on that and go in rights and add your user information and give full rights.
Also make sure that your BO and CR designer on same version and patch level.
Thanks,
Sastry

Similar Messages

Error With Export/Print from Crystal Report Viewer

Hello there,
I've searched through the web and SAP discussion boards with not much luck with this issue.
After working through this for some days now I've decided to look here for help.
Environment:
I have created a web Crystal Report viewer application(Developed with SBOP BI Platform 4.0 SP06 .NET SDK Runtime) that communicates with a managed Cyrstal Server 2011 SP4 (Product 14.0)
I am able to connect and authenticate with the server, retrieve a token for communication and display reports in the Crystal report Viewer successfully.
Problem:
When I attempt to export, I receive the prompt to select format and pages.
When I click export after selections most times I receive an error with the text
Unable to cast COM object of type 'System.__ComObject' to interface type 'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{74EEBC42-6C5D-11D3-9172-00902741EE7C}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
Other times the page simply refreshes on export.
When I click to print, no print dialog is displayed the page always refreshes and no error is displayed.
No Print or Export document is ever created.
As many print/export issues seems to be related, I'm guessing this two issues are as well.
Notes:
I am utilizing the ReportClientDocument model
I am storing this in session to use as the crystal report viewer report source on postbacks
I am assigning a subset of export formats to the crystal report viewer
I am setting particular parameters as well on the report source
At this point I would appreciate every assistance I may receive on this issue
Thanks in advance,
Below is the pertinent code
Code:
<aspx>
   <CR:CrystalReportViewer ID="CrystalReportViewer1" runat="server"
   AutoDataBind="true" EnableDatabaseLogonPrompt="False"
   BestFitPage="False" ReuseParameterValuesOnRefresh="True"
CssClass="reportFrame" Height="1000px" Width="1100px" EnableDrillDown="False"
ToolPanelView="None" PrintMode="Pdf"/>
<Codebehind>
using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using CrystalDecisions.Enterprise;
using CrystalDecisions.ReportAppServer.ClientDoc;
using CrystalDecisions.ReportAppServer.CommonObjectModel;
using CrystalDecisions.ReportAppServer.Controllers;
using CrystalDecisions.ReportAppServer.DataDefModel;
using CrystalDecisions.ReportAppServer.ReportDefModel;
using CrystalDecisions.Shared;
namespace ClassicInternalReportPage
    public partial class Reports : System.Web.UI.Page
        protected override void OnInit(EventArgs e)
            base.OnInit(e);
            if (!String.IsNullOrEmpty(Convert.ToString(Session["LogonToken"])) && !IsPostBack)
                SessionMgr sessionMgr = new SessionMgr();
                EnterpriseSession enterpriseSession = sessionMgr.LogonWithToken(Session["LogonToken"].ToString());
                EnterpriseService reportService = enterpriseSession.GetService("RASReportFactory");
                InfoStore infoStore = new InfoStore(enterpriseSession.GetService("InfoStore"));
                if (reportService != null)
                    string queryString = String.Format("Select SI_ID, SI_NAME, SI_PARENTID From CI_INFOOBJECTS "
                       + "Where SI_PROGID='CrystalEnterprise.Report' "
                       + "And SI_ID = {0} "
                       + "And SI_INSTANCE = 0", Request.QueryString["rId"]);
                    InfoObjects infoObjects = infoStore.Query(queryString);
                    ReportAppFactory reportFactory = (ReportAppFactory)reportService.Interface;
                    if (infoObjects != null && infoObjects.Count > 0)
                        ISCDReportClientDocument reportSource = reportFactory.OpenDocument(infoObjects[1].ID, 0);
                        Session["ReportClDocument"] = AssignReportParameters(reportSource) ? reportSource : null;
                        CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                        CrystalReportViewer1.DataBind();
            //Viewer options
            // Don't enable prompting for Live and Custom
            CrystalReportViewer1.EnableParameterPrompt = !(Request.QueryString["t"] == "1" || Request.QueryString["t"] == "4");
            CrystalReportViewer1.HasToggleParameterPanelButton = CrystalReportViewer1.EnableParameterPrompt;
            CrystalReportViewer1.AllowedExportFormats = (int)(ViewerExportFormats.PdfFormat | ViewerExportFormats.ExcelFormat | ViewerExportFormats.XLSXFormat | ViewerExportFormats.CsvFormat);
        protected void Page_Load(object sender, EventArgs e)
            if (IsPostBack && CrystalReportViewer1.ReportSource == null)
                CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                CrystalReportViewer1.DataBind();
        private bool AssignReportParameters(ISCDReportClientDocument reportSource)
            bool success = true;
            if (Request.QueryString["t"] == "1" || Request.QueryString["t"] == "2" || Request.QueryString["t"] == "4" )
                reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "STORE", Session["storeParam"]);
                if (Request.QueryString["t"] == "2")
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "FromDate", Request.QueryString["fromdate"]);
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "ToDate", Request.QueryString["todate"]);
            else if (Request.QueryString["t"] == "3")
                reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "SKU", Request.QueryString["sku"]);
            else
                //Unknown report type alert
                success = false;
            return success;

Thanks Don for your response,
I'm new to the SCN spaces and my content has been moved a couple of times already.
In response to your questions
The runtime is installed on the web application server, if by that you mean the machine hosting the created .NET SDK application.
My question was whether it was also required on the Crystal Server 2011 (I.E. the main enterprise server with CMS and Report management and I guess RAS and all that). I figured this would remain untouched and queries would simply be made against it to retrieve/view reports e.t.c
If install of the SDK on Crystal Server 2011 is indeed required should I expect any interruption to any of the core services after a restart. I.E. I'm hoping that none of the SDK objects would interfere with the existing server objects (in SAP Business Objects)Reason I ask is I note that much of the SDK install directories are similar to the existing Crystal Enterprise Server 2011 (Product 14.0.0)
Is this temp folder to be manually created/configured or is it created by the application automatically to perform tasks. Or are you referring to the default C:\Windows\Temp directory and so saying that the application would try to use this for print and export tasks?Once I'm sure which I'd give the app pool user permission
Printing is to be client side but I figured by default (with the Crystal Report Viewer) it would simply pool and print from the user's printer. This is how it works with the previously used URL reporting approach (viewrpt.cwr). Therefore a user can print the document from wherever they are with their own printer.We don't intend on printing from the server machine, but are you suggesting that a printer must be installed on server (which one web or enterprise server) for any client side printing to work.
App pool is running in 32 bit mode
Initially didn't get anything useful from fiddler but I'd try and look closer on your suggestion.
It's also possible that some of my questions are a misunderstanding of APP vs RAS vs WEB, so please feel free to clarify. Currently I see the Web server as simply the created .NET SDK Application and RAS (Crystal Server 2011 e.t.c) as the existing fully established Application server which I simply pool for information.
Thank you for your patience and advice,

Issue with special characters in crystal report

Hi
In one of my crystal reports ,the generated reports is showing extra spaces before punctuation marks.If the same report is exported to word or pdf ,this problem is not occuring .Any idea or workaround for this issue?
Thanks
Jithu

OK. I suspected as much.
I moved your post to the NET Development - Crystal Reports forum - assuming this is a .NET app(?).
Before posting next time, please see the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement]
Step 2 Asking Your Question; Provide Enough Information
and ensure your post is in the correct forum and don't forget to search the forums. Also, use the search box at the top right of this page. It searches the KBases, blogs, wikis, articles and more in one go.
Resolution to you issue is documented in the following forum thread:
Strange problem - Extra space coming before period.
Ludek
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Issues with Microsoft Vista and Crystal Report XI R2 with SP2

Hi,
I have an application which works fine on XP but fails to work on Vista. When I go to view a report I get the following error:
"The request could not be submitted for background processing."
I have searched a great deal but most solutions to this problem affect other versions or are for different reasons (ie. also do not work on XP). My report viewer works as expected on XP, but not on Vista.
I have installed SP2 for CRXI R2 which should enable compatibility with Vista. I am using Visual Studio 2005.
Anyone have any ideas or come across Vista problems?
MS Vista Business, joined to a domain. 1.7gig. 512 ram. Test machine.
Thanks in advance,
Jon.

The "...background processing..." error can occur for many different reasons, but usually, it's is related to some kind of database connectivity. Are you reports based on ADO.NET? If so, make sure that the data being returned in your ADO.NET object machines the schema used to design the report.
The best way I troubleshoot these types of issues is to simply the app/report. So create a really simple Windows app that loads your reports and has only the necessary code to run your report. And then copy your test app and report to the machine and see if it throws the same error. This would test if it's an environmental issue (ie: runtime files) or if it's something with the logic of your application.
Also, if it's possible, try running the report from the CR Designer on the Vista machine to see if it can run from the designer itself. Of course this means you'll need to install CR if you don't already have it.
Hopefully this puts you in the right direction.
-MJ

Issue with New Release Deploying Crystal Reports for Visual Studio 2010

Previously I created a deployment project with Visual Studio 2010 using the Beta 2 release of the distributable. This worked fine and installed on a 32-bit XP machine.
I've since updated the project to use the new Release version of the distributable CRRuntime_32bit_13_0.msi. Now when I run the installed program it gives me the following message -
"An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information."
I've had a look at verious posts and added code to the app.config file so it looks like -
<startup useLegacyV2RuntimeActivationPolicy="true">
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.0"/>
</startup>
and also tried targetting various .NET frameworks, but without success.
Am I missing something?

Hello,
More info, are you installing on the same PC as the Beta was installed on or a clean PC?
Your app must be set to the full framework, not the client version.
Are you installing by right clicking on your setup.exe and selecting run as administrator?
Setting that option in the app.config is only required if you are using that driver you found the info on.
Run ProcessMonitor and set it to filter your installer and see what it reports.
Thank you
Don

Issue with BAPI's in Crystal reports

Hi All,
We have connected crystal reports to SAP R/3 and BI using the integration kit. We are able to see all BAPi's but not able to see data using few BAPi's like BAPI_PO_GETITEMS. There is data in ECC system and the BAPI runs fine in ECC and displays data. Did anybody face a similar issue

Hi,
did you import the transports for the Crystal Reports connectivity into the SAP system ?
regards
Ingo

CR2008 Not enough memory while exporting reports from Crystal Reports 2008

I have recently upgraded our Crystal Reports version from Crystal Reports Basic for Visual Studio 2008 to Crystal Reports 2008. After upgradation I am facing the problem "Memory full.OtherErrorFailed to export the report. Not enough memory for operation" when I am trying to export the report from Crystal Reports 2008 Report viewer, or directly from the code behind. The application is hosted application. The problem occurs in our production environment.
Server details:
OS: Windows 2003 Enterprise Edition R2 with SP2
IIS: IIS 6
.Net Framework: 3.5
Application details:
Hosted application using Crystal Reports 2008 SP 3
Crystal Reports Viewer version: 12.0.2000.0
The data binding of the report object is done through an ADODB dataset.
Web.Config:
<configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0">
<configSections>
    <sectionGroup name="businessObjects">
      <sectionGroup name="crystalReports">
        <section name="printControl" type="System.Configuration.NameValueSectionHandler" />
        <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
      </sectionGroup>
    </sectionGroup>
</configSections>
<businessObjects>
    <crystalReports>
      <printControl>
        <add key="url" value="http://myserver/mysite/PrintControl.cab" />
      </printControl>
      <crystalReportViewer>
        <add key="documentView" value="weblayout" />
      </crystalReportViewer>
    </crystalReports>
</businessObjects>
<appSettings>
    <add key="CrystalImageCleaner-AutoStart" value="true" />
    <add key="CrystalImageCleaner-Sleep" value="60000" />
    <add key="CrystalImageCleaner-Age" value="120000" />
</appSettings>
<system.web>
    <httpHandlers>
      <add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
    </httpHandlers>
    <compilation debug="false">
      <assemblies>
        <add assembly="CrystalDecisions.Data.AdoDotNetInterop, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
        <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
      </assemblies>
</system.web>
<system.webServer>
     <handlers>
         <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />
     </handlers>
</system.webServer>
</configuration>
Sample Code:
Report = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
Report.Load(Server.MapPath(strReportPath));
Report.SetDataSource(dsReport);
Creportviewer.ReportSource = Report;
For exporting the report to PDF
string Filename = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.InternetCache).ToString(), Guid.NewGuid().ToString() + ".pdf");
Report.ExportToDisk(ExportFormatType.PortableDocFormat, Filename);
Clean Up Code: (Page_UnLoad event)
if (Report != null)
     Report.Close();
     Report.Dispose();
Creportviewer.ReportSource = null;
Creportviewer.Dispose();
dsReport = null;
GC.Collect();
GC.WaitForPendingFinalizers();
Can someone help me resolve the issue.

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

Issue with export in Excel in WAD

Hi
I have an issue with export to excel in WAD. I have a web template with two or more tabs.
On the webtemplate I have two buttons to export to excel. One to export the content from the active tab and one button to export content in all tabs.
My problem is that when I export to excel it always add the current/active content twice. I've tried with both buttons and they work as expected except that they export one table to much (the active).
can anyone help / give a clue what to look for.
br,
John
Edited by: John Dolph on Apr 15, 2010 10:50 AM

Hi
Sorry I has been a while but the problem still occurs,
I've defined my export button group like this in a seperate template and I expected that it would only return the resultset from TAB_A and TAB_B but it also export the resultset from the tab I'm currently on.
<bi:TEMPLATE_PARAMETERS name="TEMPLATE_PARAMETERS" />
            <bi:BUTTON_GROUP_ITEM name="TAB_BUTTONs" designheight="23" designwidth="300" >
                <bi:BUTTON_LIST type="ORDEREDLIST" >
                    <bi:BUTTON type="COMPOSITE" index="2" >
                        <bi:CAPTION value="EXCEL" />
                        <bi:TOOLTIP value="Table, Graph and/or Table/Graph download to PDF" />
                        <bi:ACTION type="CHOICE" value="INSTRUCTION" >
                            <bi:INSTRUCTION >
                                <bi:EXPORT >
                                    <bi:ITEM_REF_LIST type="UNORDEREDLIST" >
                                        <bi:ITEM_REF index="1" value="TAB_A_ANALYSIS" />
                                        <bi:ITEM_REF index="2" value="TAB_A_CHART" />
                                        <bi:ITEM_REF index="3" value="TAB_B_ANALYSIS" />
                                        <bi:ITEM_REF index="4" value="TAB_B_CHART" />
                                    </bi:ITEM_REF_LIST>
                                    <bi:EXPORT_FORMAT value="XLS" />
                                </bi:EXPORT>
                            </bi:INSTRUCTION>
                        </bi:ACTION>
                    </bi:BUTTON>

Font smoothing issues with Samsun 23 inch LCD

I am having a font smoothing issue with my MacBook and my Samsung LN-S2352W 23 inch LCD (http://www.samsung.com/Products/TV/LCDTV/LNS2352WXXAA.asp). I am using the mini-DVI to VGA adapter and the plugging that into the VGA port of my LCD. It doesn't matter which app I run, but as long as it has fonts, they come out blurry, hazy, colors bleed, etc.
I have played with the font smoothing settings and that has not helped at all. I have heard of TinkerTool and will try it to see if it makes any difference, but am not expecting much.
I also have a PC running Windows Vista and I connected it to the VGA port of my LCD. Wow...the difference in picture quality was astounding. I'm ******. I want my MacBook to look that sweet on my LCD.
Anyone have any thoughts? Can this be fixed?

TinkerTool didn't make any difference for me. I played around with it and found that there was no improvements using it or disabling font smoothing.
I have watched DVD's on this LCD being played with my MacBook. I have seen 2MB+ full screen digital pictures. Both the DVD and digital pics look absolutely amazing on it.
It's only the fonts that appear blurry or in some areas they appear to have a shadown to the right. This happens with any text that appears in every app.
Keep in mind too, Windows Vista looks perfect on this display, but my prized MacBook looks really sub-par.
I'm not quite following you on changing the display preferences to change to pixel size to that of the MacBook...

URGENT: Issue with hierarchy level keys and report drill down

Hi,
BASIC STRUCTURE:
I have created a subject area with 3 facts (FACT_A, FACT_B, FACT_C) and 4 dimesnions (TIME_DIM,DIM_2,DIM_3,DIM_4). Each fact table also has additional aggregate tables aggregated along levels of the time dimension. Also our timw dimension has aggregated dimension tables like TIME_DIM_WEEK, TIME_DIM_MONTH, TIME_DIM_QUARTER and TIME_DIm_YEAR.
GOAL:
All 3 facts have the same measures M_1 and M_2 in them but may not have data for the same dimension values selected.
For example
For month JAN 2000 FACT_A.M1=100$ and no data exists for JAN 2000 in FACT_B and FACT_C. Then in the report
for JAN2000 it should show FACT_A.M1= $100, FACT_B.M1 = 0 and FACT_C.M1 =0. In this case I should be able to drill down to the lowest level.
ISSUE:
The time dimension TIME_DIM has the following levels - Total -> Year -> Quarter -> Month -> Week -> Day
However I am having an issue with drill down in the reports whenever I pull metrics from more than 1 fact at a time. I have defined the level keys but not sure if I need to do anything in addition since I am using aggregates.
I have to fix this issue quickly. Please help me.

Alastair,
All the fact tables have aggregated facts as sources.
I have checked the levels set for each of the sources to the time dimesnion table in BMM and they look okay. So the Time dim table in BMM has 4 source tables
Time_Day (level set to day, table key is "day"),
Time_month (level set to month, table key is "Fiscal_Month_Code"),
Time_Quarter(level set to quarter, table key is "Fiscal_Quarter_Code") and
Time_Year(level set to year, table key is :Fiscal_Year_Code").
Note: No time week aggregate added as logical source.
Again the time dim hierarchy based off of this table has levels: Total -> Year ->quarter -> Month -> week -> day
The levels keys set for each level are
Year -> Primary key is Year_Name (YYYY)(Checked as chronological key) and another key is Year_Num (YYYY)(Checked as chronological key)
Quarter->Primary Key is Quarter_Name (YYYY Qn), another key is Quarter_Number (Format n where n can assum values 1,2,3,4). Both keys are set as chronological keys
Month -> Primary key is Month_Name (MON YYYY), another key is Month_Num (Format n where n can assume values from 1 to 12) Both keys are set as chronological keys
Week -> Primary Key is week name (YYYY Wk nn, where nn can have values from 1 to 53), another key is week num (nn, where nn can have values from 1 to 53)
Day -> primary key set to day (date format)
Issue1: When I try to drill to lower levels it throws out an error saying report cannot find any data because filters may be too restrictive even though I see data at higher level
For ex: If I drill down to Year: 2010 and Qtr: 2010 Q2 and M1:$100 when I click on Qtr to drll to month level it throws me the error
Issue2: when I add year and qtr colums to the report I see data as below which is incorrect
Year_Name Qtr_Name data:FACTA_M1 Data: FactB_M1
2009 2009 Q1 $10 $5
2009 2009 Q2 $20 $80
2009 2009 Q3 $20
2009 2009 Q4 $30
2010 2010 Q1 $100
2010 Q2 $101
2010 Q3 $102 $230
2010 Q4 $103
2011 Q1 $10
In the above example year_name is not showing up for 2010 Q2 and after. However if I change the primary key for level 'Quarter' by having key consist of year name and quarter name instead of just quarter name the issue doesnt occur and drill down works great. The only issue is when I drill from qtr it first shows year name and quarter name instead of showing the next level which would be month name.
Sorry about the long message but I thought you might notice something in how I have set up the keys.
Thanks

Problems with parameter button in Crystal Report Server 2008

Dear all,
I have problems with parameter button in Crystal Report Server 2008.
when I created some parameters and groups in Crystal Report 2008, they showed both parameters in 'Parameter button' and group in 'Group button' on the left, so I can choose or type without clicking 'Refresh button' But when I added it to Crystal Report Server 2008 and I click parameter button , it doesn't show any parameter. Only click refresh button to choose them. On the other hand, for 'Group Tree' is ok. When go to Default Setting-> Parameter, all parameters are in 'Unused parameter' First time I think I had problems with my installation, but when I reinstalled it again, it was like before.
Could any one help me with this?
I appreciate looking forward to your reply
Ketya

Try posting your questionin the correct forum, this is for SAP Business One, not Crystal reports Server

Issues with export with upgrade to 3.3

I am experiencing issues with export with 3.3
The image looks great in the Browser after editing. However when I checked the export folder I discovered corrupt files.
I only dicovered it because I tried to email one of the images.
2 out of 200 the blacks had solarized meaning all blacks went to white.
Never had this problem before in any of my Aperture Versions since day one.
The bottom line problem how can trust that the images are ok on export whitout having to look at every single export later.
This is embarissing since I had already delivered a project not knowing there were bad files.
Additionally images do not seem to be as sharp before the upgrade. I am using Nikon 300 and Nikon 7000 with San Disk Cards.
Do I have to do some camera profiling ?

Have you checked the Color Profile setting in the export preset you are using?
I found my Color Profile settings switched to different settings after the upgrade.
Try the Generic RGB profile.
Regards
Léonie

Problem with vertical text in crystal report viewer

Hi,
I am displaying vertical text in crystal report designer and deploying the report in crystal reports server 2008. The deployed report is being displayed using JAVA in crystal report viewer control.
Problem: Vertical text header is getting collapsed wth other vertical headers.
Please help on this.
Thanks,

Hi Vijay,
I found out another method of retaining all the chart formatting that is done in the preview pane.
Once you have done all the changes then you will find interestingly there is a chart menu option that appears in the tool bar. Once you click on it there is an option "Apply Changes to All Charts".
Select that option, close your preview. Open it once again and you will find that all the settings are still there and the Web Viewer is able to display them properly.
I think that I resolved this.
Regards,
Gourav

Report containing 15 sub reports crashing - Crystal Reports 2008

I am using Crystal report 2008 with all latest service packs applied. I have more then 20 different reports wich work absolutely fine and never crash. One of my report contains 15 sub reports since its bringing data from 15 different queries. This consistently keeps crashing everytime I try to run it. Not sure what could be the root cause.
We are using Postgres database and connected to it with ODBC connection using Microsoft DSN.
- All Subreport data is being displayed on Report Footer
- All subreports are included in the Main report page header section. (I have also tried doing it on report footer section but it still crashes)
I have tried searching through the forum and did not find similar issue resolutions. Did someone face similar problems before?
The crash message is:
"crw32.exe has encountered a problem and needs to close. We are sorry of the inconvenience."
Error report contains this data:
AppName: crw32.exe AppVer: 12.2.0.290 ModName: psqlodbc35w.dll
ModVer: 9.0.2.0 Offset: 0004c538
I am using Windows XP
Crystal Report Version Details:
CR Developer Version 12.2.0.290
Product Type: Full
Let me know how can I debug this issue? Any help is appreciated.

@Don - We performed extensive testing for this crash issue and found that now this crash is not happening only in one scenario. So we have partially fixed this.
Now the report crashes if I get disconnected from database and reconnect. This is what happens
1. open the report in crystal report 2008
2. try to run the report when db is connected- it works fine.
3. Now disconnect the database (we are using ssh tunnel to connect to db so we just close the tunnel)
4. now try to refresh the report - it fails to retrieve data.
5. Now close the report without saving it.
6. Now Close Crystal Report.
7. Now Connect the DB using ssh tunnel so crystal report can connect.
8. Now open Crystal Report
9. Launch the target report.
10 Preview the report - it works for first time.
11. Now do a refresh keeping same parameters - Report crashes here.
- I tried these steps with some of my other reports and they do not crash.
- Now I have only one report which contains a Postgres Query with date range,order by and a union join.
- No subreports now - I am trying to run this one subreport as a standalone report which I created from scratch(using blank report wizard) and just copied the query.
Any more pointers would help.

How to make crosstab report in crystal report

Hi all ,
I want to make a crosstab report in crystal report
my query is like this
select YearDate.year ,
(currentasset.currentaset / currentliability.currentliability ) as CurrentRatio
,(currentasset.currentaset - Inventory.Inventoryaset / currentliability.currentliability ) as QuickRatio
from
select distinct YEAR(JDT1.RefDate) as year from JDT1
)YearDate left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as currentaset from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '11'
group by YEAR(JDT1.RefDate)
)currentasset on YearDate.year = currentasset.year left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as Inventoryaset from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '11.05'
group by YEAR(JDT1.RefDate)
)Inventory on YearDate.year = Inventory.year left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as currentliability from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '21'
group by YEAR(JDT1.RefDate)
)currentliability on YearDate.year = currentliability.year left join
order by YearDate.year
So if i view the data in sql server it should be like this
Year   CurrentRatio   quickRatio
2006               501                 100
2007              600                  200
2008             700                   300
2009             900                   400
I want to make a crosstab with the column is year . the Year is dynamic according to the selection
So if i select the year from 2007 to 2009
It should be like this in report
2007                2008              2009
CurrentRatio                 600                  700                  900
QuickRatio                    200                   300                 400
How can i make it in Crystal report ?
I have use the template in crosstab crystal report, but there is not suitable.
Can i make manually. ?
Thanks in advance
Regards
KK

Hi kevin,
thanks for your respond . Actually, it's work.
But i have some issue again.
How can i make a grouping
So the grouping per Item
For example
                                                      2006                 2007                 2008
Group 1               Item A                5                        6                       7
                            Item B                7                        8                       9
Group 2              Item C                  9                       0                      0
                           Item D                 8                        8                      9
And another question, Is there always have row summary ? It seems that after the 2008 column, there is a total column, Can I remove this ?
Thanks in advance
regards
KK
Edited by: kah kian on Jun 2, 2011 4:17 PM

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