Forcing postfix to NOT make MX lookups

I have a the mail sever running well (via server admin) for sending email to external email addresses, however for internal emails it is not returning an error.
On investigation with ethereal I see that postfix sends a standard MX query to the DNS for the internal domain. However none of the ip addresses returned are SMTP servers, they are all DNS or Domain servers. Therefore when postfix tries to connect on port 25 to these it fails with connection refused errors. I know what the correct address of the SMTP server is. Is there a way of forcing postfix to send mails to my internal domain to a known IP address?
I have tried adding lines to /etc/postfix/transport as follows: My internal domain is hpa.org.uk and for example the SMTP server's address is 123.456.789.1. I therefore added the following line to /etc/postfix/transport
hpa.org.uk smtp:[123.456.789.1]
According to postfix documentation Postfix will NOT make an mx lookup if the ip address or servername is enclosed in square brackets. However changing these lines and restarting postfix still makes postfix make MX requests. Is there a setting from the GUI (in a .plist file?) that is overiding the setting in /etc/postfix/transport that according to postfix documentation and responses from the postfix mailing group should work.

Thanks for the info. I spent a good amount of time on their site as well but nothing. These are the only things I could find.
http://help.sbcglobal.net/article.php?item=6291
http://help.sbcglobal.net/article.php?item=6153
http://help.sbcglobal.net/article.php?item=287
http://help.sbcglobal.net/article.php?item=9469
http://help.sbcglobal.net/article.php?item=9484
http://help.sbcglobal.net/article.php?item=9558
http://help.sbcglobal.net/article.php?item=4640
So if I use my bulk mailer thru sbc I shouldn't be getting flagged as a spammer as long as my people opt in correct?

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    Aside from the size of my backup drive, which I will increase at some point, I'd really like to have time machine backing up all system folders, especially Applications. How to I reset this hidden exclusions?
    Thanks,
    Darcy

  • Error in AS2 adapter. Object not found in lookup of as2.. Its urgent..!!

    Hi AS2 experts,
    *When i tried sending an xml to partner system using AS2 adapter.. Mapping is succesfull and message is failing in receiver AS2 adapter.
    1. I used the following parameters in AS2 Module.
    ModuleName                                                       Module Key
    localejbs/Seeburger/solution/as2                              solutionid
    localejbs/ModuleProcessorExitBean                          exit
    ModuleKey    ParameterName         ParameterValue
    exit                JNDIName     deployedAdapters/SeeXIAS2/shareable/SeeXIAS2
    Iam getting the following error.
    Success     MP: Processing local module localejbs/Seeburger/solution/as2
    Error :   MP: Exception caught with cause com.sap.engine.services.jndi.persistent.exceptions.NameNotFoundException: Object not found in lookup of as2.
    Error :  Exception caught by adapter framework: Object not found in lookup of as2.
    Error : Delivery of the message to the application using connection AS2_http://seeburger.com/xi failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: Object not found in lookup of as2.: com.sap.engine.services.jndi.persistent.exceptions.NameNotFoundException: Object not found in lookup of as2..
    2. When i tried by removing Modulename "localejbs/Seeburger/solution/as2"
    It is showing the below error like AS2ID is missing.. but its there in party configuration.
    Error :
    Unable to forward message to JCA adapter. Reason: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # Outbound configuration error: Sender configuration incomplete - perhaps AS2ID missing.., SEEBURGER AS2: AS2 Adapter failure # Outbound configuration error: Sender configuration incomplete - perhaps AS2ID missing..       
    Can anyone has idea what might be wrong.
    Kindly suggest me asap.
    Thank You.
    Regards
    Seema.

    Hi,
    Plesae go through below links
    /people/bla.suranyi/blog/2006/06/08/sap-xi-supports-edifact
    EDI Adapter by SeeBurger
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/206e2b65-2ca8-2a10-edad-f2d1391644cb
    B2B(EDI) Integration using SAP Netweaver XI and Seeburger AS2 Adapter
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/00f9cdf5-d812-2a10-03b4-aff3bbf792bf
    Integrating XI with SeeBurger
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/6dc02f5d-0601-0010-cd9d-f4ff9a7e8c33
    and
    Check with below configuration
    Configuration for AS2 or simple file adapter.
    We are using this module configuration for converting EDI D96A format to XML:
    1 localejbs/CallBicXIRaBean Local Enterprise Bean bic
    2 localejbs/CallSapAdapter Local Enterprise Bean 0
    bic destSourceMsg MainDocument
    bic destTargetMsg MainDocument
    bic logAttID ConverterLog
    bic mappingName See_E2X_ORDERS_UN_D96A
    bic saveSourceMsg ORIGINAL_EDI
    can someone please tell me the module configuration for reverse mapping at receiver end,i.e.,XML to EDI D96A
    basically,I need mapping name for this.
    Scheme=AS2ID
    Name = WAN network no of the partner who is sending the file
    Sender AS2 adapter configuration:
    Few changes in the module parameter tab.
    localejbs/CallBicXIRaBean bic
    CallSapAdapter 0
    Module configuration:
    bic= destSourceMsg = MainDocument
    bic= destTargetMsg = MainDocument
    bic= mappingName= See_E2X_EDIFACT_ORDERS_UN_D93A which does the conversion of EDI-XML.
    Receiver AS2 adapter configuration:
    When the adapter is used in a receiver channel, it obtains a message from the Integration Engine and sends it to a business partner. In this case, the following steps are required:
    1. Define the channel as a Receiver channel on the Parameters tab
    2. The last step ensures the module sequence is complete:
    Make sure the module ModuleProcessorExitBean does exist in the module sequence:
    Module Name=localejbs/ModuleProcessorExitBean
    Type=L
    Module Key=Exit
    • with the following module parameter:
    Module Key=Exit
    Parameter Name=JNDIName
    Parameter Value=deployedAdapters/SeeXIAS2/shareable/SeeXIAS2
    File receiver:
    localejbs/CallBicXIRaBean bic
    CallSapAdapter 0
    Module configuration:
    bic= destSourceMsg = MainDocument
    bic= destTargetMsg = MainDocument
    bic= mappingName= See_X2E_EDIFACT_ORDERS_UN_D93A
    ONly the mapping program name changes from E2X to X2E. IN ur case it will be See_X2E_ORDERS_UN_D96A
    Thanks
    Swarup

  • XI error: Object not found in lookup of RfcAFBean

    Hi Forum,
    In a scenario, I have a BPM, which makes a synchronous call to R/3 for execution of a rfc enabled Function module, while doing so, it gives an error as a response, which i can see in the MONI:
    <b>com.sap.aii.af.ra.ms.api.DeliveryException: Object not found in lookup of RfcAFBean</b>
    what can be the reason for the error? and how can it be avoided?
    pls help

    it might be a cache problem, run the CPA cache and check.
    ir, id cache the data here also.

  • NameNotFoundException: Object not found in lookup

    Hi all!
    I have a problem with my Netweaver SP18 WebAS EJB application. The JNDI lookup fails with the following runtime error:
    com.sap.engine.services.jndi.persistent.exceptions.NameNotFoundException: Object not found in lookup of CaTreeServerIFBean.
         at com.sap.engine.services.jndi.implserver.ServerContextImpl.lookup(ServerContextImpl.java:649)
         at com.sap.engine.services.jndi.implserver.ServerContextRedirectableImpl.lookup(ServerContextRedirectableImpl.java:80)
         at com.sap.engine.services.jndi.implserver.ServerContextImplp4_Skel.dispatch(ServerContextImplp4_Skel.java:555)
         at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)
         at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)
         at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    predecessor system -
    com.sap.engine.services.jndi.persistent.exceptions.NameNotFoundException: Object not found in lookup of CaTreeServerIFBean.
         at com.sap.engine.services.jndi.implserver.ServerContextImpl.lookup(ServerContextImpl.java:649)
         at com.sap.engine.services.jndi.implserver.ServerContextRedirectableImpl.lookup(ServerContextRedirectableImpl.java:80)
         at com.sap.engine.services.jndi.implserver.ServerContextImplp4_Skel.dispatch(ServerContextImplp4_Skel.java:555)
         at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)
         at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)
         at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    I use the following code to lookup the EJB:
    Object homeTreeObj = ctx.lookup("sap.com/anafee-server-ear/CaTreeServerIFBean");
    I think the JNDI name should be right, because it's a composite name
    of "provider-name/application-name/EJB-name".
    My provider-name is defined in the application-j2ee-engine.xml:
    <application-j2ee-engine>
        <provider-name>sap.com</provider-name>
        <fail-over-enable mode="disable" />
    </application-j2ee-engine>
    My application-name is defined in the application.xml:
    <application>
        <display-name>anafee-server-ear</display-name>
        <description>EAR description</description>
        <module>
            <ejb>anafee-server-ejb-3_2.jar</ejb>
        </module>
    </application>
    My Session EJB is declared in the ejb-jar.xml:
    <session>
                <description>test</description>
                <ejb-name>CaTreeServerIFBean</ejb-name>
    <home>com.catenic.anafee.server.common.serverinterface.CaTreeServerIFHome</home>
    <remote>com.catenic.anafee.server.common.serverinterface.CaTreeServerIF</remote>
                <ejb-class>com.catenic.anafee.server.common.serverinterface.CaTreeServerIFBean</ejb-class>
                <session-type>Stateless</session-type>
                <transaction-type>Container</transaction-type>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaFastReaderManager</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>
    <home>com.catenic.anafee.server.manager.reader.CaFastReaderManagerHome</home>
    <remote>com.catenic.anafee.server.manager.reader.CaFastReaderManager</remote>
                    <ejb-link>CaFastReaderManagerBean</ejb-link>
                </ejb-ref>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaTreeManager</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>        <home>com.catenic.anafee.server.manager.tree.CaTreeManagerHome</home>
    <remote>com.catenic.anafee.server.manager.tree.CaTreeManager</remote>
                    <ejb-link>CaTreeManagerBean</ejb-link>
                </ejb-ref>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaTNBasicManager</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>
    <home>com.catenic.anafee.server.manager.tree.CaTNManagerHome</home>      <remote>com.catenic.anafee.server.manager.tree.CaTNBasicManager</remote>
                    <ejb-link>CaTNBasicManagerBean</ejb-link>
                </ejb-ref>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaTreeRole2IFMappingService</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>
                    <home>com.catenic.anafee.server.manager.rolemapping.tree.CaTreeRole2IFMappingServiceHome</home>
    <remote>com.catenic.anafee.server.manager.rolemapping.tree.CaTreeRole2IFMappingService</remote>
                    <ejb-link>CaTreeRole2IFMappingServiceBean</ejb-link>
                </ejb-ref>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaRoleInfoManager</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>
    <home>com.catenic.anafee.server.metadata.CaRoleInfoManagerHome</home>
    <remote>com.catenic.anafee.server.metadata.CaRoleInfoManager</remote>
                    <ejb-link>CaRoleInfoManagerBean</ejb-link>
                </ejb-ref>
                <ejb-ref>
                    <ejb-ref-name>ejb/CaNestedTreeManager</ejb-ref-name>
                    <ejb-ref-type>Session</ejb-ref-type>
    <home>com.catenic.anafee.server.manager.tree.CaNestedTreeManagerHome</home>
    <remote>com.catenic.anafee.server.manager.tree.CaNestedTreeManager</remote>
                    <ejb-link>CaNestedTreeManagerBean</ejb-link>
                </ejb-ref>
            </session>
    Do you have any idea why the lookup fails? (I don't have any special JNDI mappings
    defined in the ejb-j2ee-engine.xml, if this could matter.)
    Regards,
    Matthias

    Hi, Experts,
    I have same exceiption as this one, my error message as:
    com.sap.engine.services.jndi.persistent.exceptions.NameNotFoundException: Object not found in lookup of Route.
    I register in Object: "Route" using JNDI in my RMI over IIOP server. However in my SAP Web Dynpro application, the javaBean model cannot talk with external RMI over IIOP server. my source code as:
                Context ctx = new InitialContext();
                Object obj = ctx.lookup("Route");
                route = (Route)PortableRemoteObject.narrow(obj, Route.class);
    How to make SAP J2EE server talk with external Cobra Server?

  • Can we make the Lookup Query more dynamic?

    Hello OIM gurus,
    I have a lookup field in my process form and I am entering the properties of this field with the design client, such as Column Names, Captions, widths, Lookup Query etc. I would like to make the Lookup query a little more flexible in that it can take in different lookup codes based on some criteria. To be specific, I would like the lookup query specific to each resource.
    A sample of my query is: 'select v.lkv_encoded,v.lkv_decoded from lkv v, lku u where u.lku_key=v.lku_key and u.lku_type_string_key='<my lookup code>'
    I have lookup codes that are specific to each resource and I would like to use these codes here. I see some things like $Process Data.xxx$ and I am not sure how to use this or change the lookup code dynamically. Or is there a totally different way to do this?
    Thanks in advance
    -SK

    Hi ,
    can anyone please let me know the exact usage of Lookup Quey. I tried to find out in OIM docs but end up with no luck. By this post i am able to write basic lookup query (find out the USR_Login from USR table). I have couple of queries which i am not sure about and will apreaciate if anyone could provide me answer
    1. We have to add property - Lookup Column names, Column names, Column width and Caption for lookup query. What are their usage and restrictions (what values we can use and what we cannot).
    2. I am using my lookup field currently in AD resource form. My requirement is to provide manager options to search for user (in AD resource form only) for his/her direct reports having AD account. For this i tried to lookup the query on UD_ADUSER table but it is giving me error (even resource form on console is not coming up) Does LookupQuery is not much flexible to query the connector tables. if so how can i compete my requirement.
    3. Does lookup querry (in resource form) provides you option to provide the filter as per user attribute value in OIM user profile.
    Thanks.....

  • Can not make FF my default browser...When asked I get "Your computer must be restarted to complete a previous upgrade of FF". When this is done, it's the same thing all over again...

    Can not make FF my default browser...When asked to make, I get "Your computer must be restarted to complete a previous upgrade of FF". After restart, it's the same thing all over again. I have explorer & chrome installed on my PC.
    == This happened ==
    Every time Firefox opened
    == A few monts ago.

    It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
    To properly close Firefox on Windows systems, use
    :File > Exit or "Firefox:" button > Exit
    When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
    You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

  • [SOLVED] Postfix: activity not being logged

    I installed and configured postfix/cyrus and then sent myself a couple of test messges.  The messages don't show up anywhere, so I ran
    journalctl -u postfix -f
    to see where the problem was, sent myself another message from another machine and got ... nothing.  The only thing displayed are the Start/Stop service messages.
    Does systemd not log service activity for postfix?  I was planning on installing syslog-ng (or rsyslog) anyway, as I need to have message log persistence across reboots, but I thought that this stuff would at least be logged while it's happening.
    Last edited by pgoetz (2015-01-29 11:58:10)

    Never mind, I'm an idiot.  My ISP was blocking port 25 traffic (even though I explicitly asked them if they blocked port 25 when I set up the account, and they responded no).
    So as to not be a complete waste of a human life, here are some simple debugging steps for someone who happens to stumble upon this post.
    From an external host, try telneting to port 25 before doing anything else. 
    $ telnet pgoetz.com 25
    If this hangs, then postfix is either not listening on port 25 or the traffic is being blocked.  At this point, check to make sure that your ISP isn't blocking port 25 traffic.
    If running a firewall, check your firewall rules:
    $ iptables -L
    You should see something that looks like this:
    ACCEPT tcp -- anywhere anywhere tcp dpt:smtp
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    If the firewall is OK, next check to see if postfix is actually listening on the port:
    ss -nlpt | grep 25
      You should see something that looks like this:
    LISTEN 0 100 *:25 *:*
    users:(("smtpd",pid=20261,fd=6),("master",pid=19480,fd=13))
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    inet_interfaces = all
    .  Unless you absolutely know what you're doing, you should leave this set at the default; i.e. don't set this parameter in /etc/postfix/main.cf at all.  To check if postscript is running,
    systemctl status postfix
    or
    ps auxw | grep postfix
    .  If you don't see a line that looks like this:
    root 19480 0.0 0.0 12432 2136 ? Ss 05:58 0:00 /usr/lib/postfix/master -w
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    Finally,
    journalctl -u postfix -f
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    Jan 16 07:03:29 ibis postfix/local[20277]: error: open database /etc/postfix/aliases.db: No such file or directory
    and anything else that postfix is unhappy about.
    Happy postfixing!

  • Report problem of purchase that not make from me

    Report problem of purchase that not make by me

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I updated my phone to the latest version on 4-23-2014 and it is requireing me to plug it into my computer. But I no longer have a computer and Its stuck on this screen. I can not make or recieve calls

    I updated my iPhone  device for thw 7.1.1 update that was avalibe on 4-23-2014. when I did this my phone is prompting me to connect to itunes on my computer. My computer is no longer working and I can not make or recieve calls on my phone.

    Sounds like the device is in recovery mode. You will need to restore the phone. See this support document for instructions. http://support.apple.com/kb/HT1808

  • How can I restore a single image from an aperture time machine backup, do I have to restore the entire library? that does not make sense

    I hope there has been found a more efficiant solution for this,  how can I restore a single image from an aperture time machine backup, I really hope I don't have to restore the entire library? that does not make sense
    any suggestions?

    Did you try browsing your backups in the Finder ?  That is, do not go and "Enter Time Machine".  Instead, navigate to your Time Machine backup via Finder and then manually go to the time period (by folder name) you are looking for ... when you find your Aperture library you can then "Show Package Contents" and find the Master you are looking for.

  • Sorry does not make up for this purchase!

    Since corporate wouldn't give me an email to send this to, I'm posting this here.  
    Original-Recipient:{removed per forum guidelines}
    Final-Recipient: {removed per forum guidelines}
    Action: delayed
    Status: 4.4.7
    Will-Retry-Until: Sat, 10 Jan 2015 21:20:31 -0600
    X-Display-Name: .info
    ---------- Forwarded message ----------
    From: 
    To: <[email protected]>
    Cc: 
    Date: Thu, 8 Jan 2015 22:20:28 -0500
    Subject: Fwd: Elite and Irate Customer
    ---------- Forwarded message ----------
    From:
    Date: Mon, Jan 5, 2015 at 2:02 PM
    Subject: Elite and Irate Customer
    To: [email protected]
    Hello,
    I'm a customer that wanted to bring to your attention the lack of customer service I've received from the Best Buy store at your Tri-County location, here in Ohio.  On the 14th of November, I walked in the store to buy an open box electric stove that was advertised on your website.  Your website clearly stated that one was in stock at the Tri-County location.  I called the store and spoke to a representative prior to my arrival at the store to confirm that this information was accurate and the rep simply told me yes it was, if it says it one the website then to go off of that.  
    So I went to the store to purchase the stove and was unable to find it.  I had several associates help me look for it and nobody could find it and the managers determined that it wasn't in stock.  Since it was a Best Buy mistake, the manager offered to give me the new version of the stove for the same price, which saved me a little money.  As I'm patiently waiting for the final word from one of the managers, I start looking around for other things I may possibly want to buy and I come across an open box french door refrigerator, so I decide to purchase that as well.  Nothing was wrong with it, except for a couple scratches.   Keep in mind that this is nearly a couple weeks before thanksgiving, where I had nearly 30 attendants.  I just bought a dishwasher and microwave from lowes and wanted to have my complete appliance set on display just in time for Thanksgiving.
    When the items arrived at my home, a couple days before Thanksgiving, I was relieved that I received them on time.  For the most part, the delivery crew was acceptable, except for the fact that they broke a light switch on the wall as they were trying to move the refrigerator in it's place.  They told me about it and I told them that that was okay and that I was just happy that I received my appliances.  As anyone else would do, I waited for the fridge to get cold before I put the food back in and when it came time to do so, I noticed that the middle flap between both french doors was broke.  It's a bit deceiving because if you just look at it you can't really tell, but after opening and closing it a couple times, you could easily tell that it was broken.  So I called Best Buy that same day and told them of the problem.  I asked them if they had that part at the store, so I could just come in and get the replacement.  Note, that on the appliance defect report this was not listed, so I'm assuming it was damaged during delivery or was overlooked.  I mentioned this to the manager.  He said, that the item had to be special ordered, so as disappointed as I was that my fridge would not be fully operational for thanksgiving, I said it was okay and he told me that he would call me once it came in.  To give you a better idea of what my family is experiencing, we don't use the left door on the fridge.  
    2 weeks go by and I still haven't received a call, so I decide to call and check in for an update.  An associate tells me that the item just came in yesterday and that he would call me back in a few minutes to schedule a repair.  I don't receive a call that day, so I call best buy back a few days later.  Again, I speak to the same associate and he tells me that the item never came in and that the manager was just going to give me a new fridge instead. So I call your corporate office and speak with an associate and he says that he will get to the bottom of it and help me set up the delivery.  
    Well on the day of the delivery, which was a Saturday, I was told that it would be dropped off sometime between 3 and 5 in the evening, or something in that timeframe.  What do I do?  I empty out my fridge and clear a path for the delivery personnel.  It being a Saturday, I had plans and I haven't received a call from anybody.  So around half past 5, I start putting the items back in the fridge, as well as move the furniture back in place.  Keep in mind, this is no easy task.  I have a 4 bedroom home and a family of 5, so yes, I have a lot of furniture and a fully stocked fridge.  This probably took at least 2 hours to get everything cleared and to put it back in place when I found out they were not showing up.  
    I then get a call at 15 till 6 from the delivery crew telling me that they were on there way. Surprised and irate that they are now calling me, I have to refuse the delivery because we we didn't have time to wait around since we already had plans for the night.  I get another call from a Best Buy associate trying to reschedule and I told them that I've had enough of their dealings and that I would let corporate handle it and through corporate I would see that a proper delivery would then be scheduled.
    Well this morning I saw on my phone that I have several missed calls, as early as 6 in the morning from Best Buy delivery stating that I am suppose to recieve my fridge in the morning and I was there 2nd stop.  I call the guy and tell him that I was unaware of the delivery and that I would give you guys a call today to schedule the appointment.  I intend to call you after I send this email regarding that.  
    So in all, I've probably been on the phone with Best Buy personnel at least 10 times and several hours.  I spoke to several associates, including 3 different managers, 3 different delivery crews, and a rep from your corporate office once.  I think it's safe to say that this has been a total nightmare and saving a couple hundred dollars does not make up for it.  I wanted to reach out to you because as an educated consumer, who also happens to be an elite Best Buy member, I can firmly say that because of this "Nightmare" I will not be buying any more appliances from your store and you would be lucky if I bought anything else from the store.  You do have some pretty good deals on games and movies though, so I may continue to do that.  
    Please take this information and utilize it accordingly, obviously, this is not how business should be ran and I know this isn't the first time something like this has happened.  The exact same thing happend to my friend a few years back from a different store.  
    V/R,
    Member ID: {removed per forum guidelines}

    Hello penningtonj, 
    While it's great to hear that you seem to have received new inbox units at open box prices due to your experiences, it certainly sounds like the delivery portion of the experience could have been vastly better for you. 
    I'm glad to hear that the oven is working well for you, and I'm truly sorry to hear of the difficulties you've experienced with the open box refrigerator. Our open box items should be thoroughly inspected and marked accordingly for its condition or any missing parts or accessories. It is disheartening to hear that a damaged part may have gone unnoticed. With that said, it's awesome that the store has offered to replace it. 
    We strive to ensure our deliveries are seamless and hassle-free. Given you have a sizable family, I know emptying a refrigerator is no easy task, as I grew up in family of a similar size, and should the refrigerator have to be emptied for any reason, it was a bit chaotic! It is regrettable to hear that the delivery team was late, and that they failed to contact you sooner to let you know of their delay. Furthermore, it is strange that you may not have been aware of (and thus completely unprepared for) the rescheduled delivery. I can understand how this would be concerning, and further aggravating.
    I sincerely apologize for the continued hassle you've experienced with purchasing these appliances. With that said, it appears that you are currently scheduled for delivery on 1/28/15. You should receive a phone call the night before to provide you with a time frame of when to expect them. If you should have any questions or concerns, please feel welcome to reach out to me! 
    Respectfully,
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I just found charges and have a receipt for $10. I did not make this purchase. I'm tired of getting charged from you. whenever I do buy a fame and you have my account infi, I start getting charged for other things I diid not ourchase!

    Charges on ny account for purchases not made. I recently bought twi games and now I'm b we ing charged fir others I did not make!?

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you didn't make the purchases, and nobody else has access to your account or devices and made them, then use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they don't show on your account's purchase history then you may want to contact your card issuer.

  • HT5624 how do I change the security questions on my daughters itunes account. I do not remember adding the questions and they do not make sence to me. can not figure out how to get to her  email account that it is showing for her altern

    I cant seem to be able to change the secutity questions on my minor daughters itunes account. I set the account up but I do not remember adding the security questions and they do not make sense to me. It says that the alternate account it would be sent to is@ me.com but I can not figure our how to get to it to retreive the email to reset the questions. My daughters account may have recently been hacked so I am trying to change all passwords. I changed the itunes account and added another email but I still can not change security questions in case I ever need them.
    <Email Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    The reset link on an account will only show if there is a rescue email address on it, alternate email addresses are different and not used for resetting them. If she has a rescue email address on her account then steps 1 to 5 half-way down this page will give you a reset link on the account : http://support.apple.com/kb/HT5312
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    If she doesn't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down the HT5312 link above to add a rescue email address for potential future use

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