Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

If you don't have a rescue email address (or you do but aren't the receiving the email to it) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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  • I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
    Try the link above. Try to find a phone number for your country, call and ask for account security.

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • I forgot my security question and cannot call Apple Support to change it. What should I do?

    I forgot my security question and cannot call Apple Support to change it, because I am outside the country and the only support number for that is an 1-800 number. What should I do?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
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  • I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
    Call 1-800-APL-CARE and have the following info ready:
    Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account.

  • I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hello I've forgotten my security questions and also forget what the alternative e-mail, please Create

    Hello I've forgotten my security questions and also forget what the alternative e-mail, please Create

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde

  • HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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