"Form cannot connect to the server" -- what to do?

Although 90+% of our users can submit FormsCentral forms just fine, some get stuck after hitting "Submit" and see an Adobe error page saying the form cannot connect to the server. We love FormsCentral because our non-profit has limited technical capability ... what should we do or tell the user to do in these cases?
Thanks!

For those users with problems submitting, do you know what browser version and operating system they are using? Does your form contain any file attachment fields? Can you provide a link to your form? If you do not want provide this information in the forum, you can send it as an email using the Actions panel on the right.
-DevRandy

Similar Messages

My ipod is in recovery mode and my itunes cannot connect to the server what do i do?

my ipod is in recovery mode and my itunes cannot connect to the server what do i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

TS3899 I tap on mail and I get a message that "cannot connect to the server" what does that mean and how do I fix it?

Cannot connect to the server. What to do?

Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M.

HT1420 I am trying to rent a movie on my Apple TV and I keep getting the error message "Apple TV cannot connect to the server" What can I do to correct this problem?

Why does my Apple TV keep giving me the message "Apple TV cannot connect to the server" when I try and rent a movie to watch?

Hello dprice3885,
Thanks for using Apple Support Communities.
Take a look at the Wi-Fi troubleshooting since you can access the network but not the content.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT6106
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Have a nice day,
Mario

I purchased an Italian hotspot to access internet on my American Ipad2 while abroad. I had no trouble connecting to the hotspot but when I try and access the internet it "cannot connect to the server". what does that mean and how can I fix it?

I am abroad for the summer and there is no internet available. I purchased a hotspot in a nearby vodaphone and they helped me connect the Ipad to the hotspot. I assumed I would have no trouble after that. Once I got home though and connected to the hotspot i found i could not open the internet without getting a notice about not connecting to the server. I have a signal and can connect to the hotspot and yet i get no internet. I already spent 50 euro on the hotspot for 2 months of wifi...is there a way to actually fix the problem without me having to spend more money?

I'm guessing e mail does not work either. While the pad is seeing the network, it is not yet connecting, probably trying to work through your security set up. I suggest you go to settings, then network, then the details of the network. Do you see an ip address that starts with 192.168.1. Then some number? If not, the router has not made friends with the pad.
Suggest that from that same screen, you select 'forget this network'. Then start over again, paying close attention to what happens when you provide the security password.

Error message received submitting form via email - "Acrobat cannot connect to the server"

Some of my users are unable to submit form data. The forms are set up to be submitted via email and only a few of the users are effected. They have installed the latest versions of both Acrobat and Adobe Reader.
"Acrobat cannot connect to the server, but will automatically submit your form once the server is online. You can check tracker for the status of this submission."
"You have already submitted the data on this form and it is waiting to be sent. Further changes are not allowed until the prior data is sent."
I know that this question has been asked before, but there has not been a response. This is very frustrating.
Thanks for any help or sugesstions.

I have this exact same error, but also have not yet found a workaround.
Only sporatic users get the error, and I've been unable to duplicate it from my machine. I am on Adobe Reader v 10.1.2.
Actually I can get around the error if I were to downgrade to Adobe v9, but that is a bandaid fix - not really a secure answer.

My mini iPad will not connect to the internet. Getting a message that it cannot connect to the server. What is this and how do I fix it?

My mini iPad suddenly will not connect to the internet or retrieve my email. I'm getting an error message that says "cannot connect to the server". How do I fix this?

Nevermind. I found the answer from someone else's question. Thank you.

What does it mean "Cannot connect to the server" ?

We actually have two issues. For some reason Yahoo email stopped downloading on my wife's droid razzr. The section to alter the frequency to check for email is greyed out so you can't get in to it. Perhaps that has something to do with it. It is a "new" replacement phone since the original one quit working mid-text a couple weeks ago (phone only 5 months old). Both of my phones seem to get the "Cannot connect to the server" notice every now and then. Could use some help. Thanks

Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M.

The restor pocess did not succeed because your computer cannot connect to the server - Windows Server 2012 R2 Essentials Experience

Hi all
I've been running Windows Server 2012 R2 with the Essentials Experience in test for a Windows 8.1 client environment, on an HP ProLiant MicroServer N54L. Overall I've found the Essential Experience set-up over WHS2011 and WHSv1 okay; still looking to extract
any real value over the former versions.
This box has been up and running for a few months now, with client backups of a Win 8.1 box scheduled and running successfully every day. However when trying to conduct any file restores from the backups, to the client, I receive an error dialog once I go
through motions from the Dashboard:
On the 'Devices' tab, right-click the appropriate client and select 'Restore files or folders for the computer'
'Restore Files of Folders' dialog pops up, asking me to 'Choose a backup' from the list of all the backups that have run
Select any one in the list - have tried numerous backups; automatic, manual, etc. same result every time
Brings up the dialog to 'Choose a volume', choose either C: or D: partitions of the same fixed drive - again, no difference which one I choose, the outcome is the same
'Opening the volume' dialog starts, with progress bar, runs to about 4% complete the pops up the dialog 'The restore process did not succeed'. Full error in the dialog, "The restore process did not succeed because your computer cannot connect to the
server. Make sure that the computer is connected to the networkm and then try again
If my computer cannot connect to the server - how can I get that far? How can I open the dashboard, select a client, select from a list of backups, select a volume to restore, etc. What is going on here?

Hi,
Please check if a "host" entry for the server is added to the client. For more detailed information, please refer to the threads below:
Unable to Restore files or folders from a Client Backup
http://social.technet.microsoft.com/Forums/en-US/d1d001bd-20c5-4f09-861d-526c31567963/unable-to-restore-files-or-folders-from-a-client-backup
Can't restore anything
http://social.technet.microsoft.com/Forums/windowsserver/en-US/98e269b5-2bd1-449e-a213-e386ae15266f/cant-restore-anything?forum=winserveressentials
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Can't save BISM file pointing to excel sheet (data source). ErrMsg: "There were errors found while validating the page: Cannot connect to the server or database."

Hi,
Me and a collegue is administrering our new enterprise BI portal in SharePoint 2013 (On Premise) and have a problem with using a specific Excel file including general ledger data as data source through a BISM file.
This particular BISM file can't be saved without getting the error message "There were errors found while validating the page: Cannot connect to the server or database."
BISM files against other Excel sheets and sources (for example SSAS tabular databases) works well.
Can anyone help us pinpointing whats wrong here, this is a really important stakeholder in our organization requesting this reporting?
Cheers!

Hi E.SWARD ,
My self created a Power pivot excel then i want to use this excel to create BI file . Still i am getting the same error . Pls help me to resolve this issue
Cannot connect to the server or database.
I am getting the similar error , if i use Tabular analysis server instance .
Subhash

Exception Message: The form cannot connect to the data source. Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'

When opening a form in SharePoint 12013 that was created from Infopath 2013, I get the following error.
You do not have permissions to access a database that contains data required for this form to function correctly.
An entry has been added to the Windows event log of the server.
Log ID:5566
When I go to the log files on the SharePoint server. I see the following error.
Exception Message: The form cannot connect to the data source. Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'
I am guessing this has something to do with the UDCX connection and the database.
Can anyone help me get this fixed?

Hi Jim,
Please check the following kb article when it occurs 5566errro with the UDCX conection file, try the method of using the Secure Store Service to store alternate credentials for the data connection method, or the method of stating the credentials
in the UDC file explicitly.
Also check if it could help with setting sql server as "SQL Server and Windows Authentication mode".
http://support.microsoft.com/kb/981684
Thanks
Daniel Yang
TechNet Community Support

I cannot connect to the server – screen sharing, Server Preferences,...

hello
I have a problem with xserver. Everything seems to be working ok, however, one day system started to break down.
I cannot connect to the server through *screen sharing* neither through internet, nor through local net. Even after restart login wont shows up.
I cannot also connet to the *Server Preferences* (Unable to authenticate to the Open Directory master.)
Sometimes I cannot also connect to the *Server Admin* (but after restart it works, however, Server Preferences are unavailable).
SSH works ok.
Nor repair permission, neither verify disk, or update for OS X server 10.6.4 worked.
system log periodicaly enters this message:
Jul 14 23:24:35 xserve WindowServer[5091]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jul 14 23:24:35 xserve com.apple.WindowServer[5091]: Wed Jul 14 23:24:35 xserve.sk WindowServer[5091] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jul 14 23:24:36 xserve com.apple.launchd[1] (com.apple.RemoteDesktop.agent[5096]): posix_spawn("/System/Library/CoreServices/RemoteManagement/ARDAgent.app/Content s/MacOS/ARDAgent", ...): No such file or directory
Jul 14 23:24:36 xserve com.apple.launchd[1] (com.apple.RemoteDesktop.agent[5096]): Exited with exit code: 1
Jul 14 23:24:36 xserve com.apple.launchd[1] (com.apple.RemoteDesktop.agent): Throttling respawn: Will start in 10 seconds
Jul 14 23:24:36 xserve loginwindow[5085]: Login Window Started Security Agent
Jul 14 23:24:36 xserve loginwindow[5085]: Login Window - Returned from Security Agent
Jul 14 23:24:36 xserve loginwindow[5085]: AuthorizationRef returned errAuthorizationDenied. Exiting.
Jul 14 23:24:36 xserve com.apple.loginwindow[5085]: AuthorizationRef returned errAuthorizationDenied. Exiting.
Jul 14 23:24:36 xserve com.apple.launchd[1] (com.apple.loginwindow): Throttling respawn: Will start in 3 seconds
Jul 14 23:24:36 xserve com.apple.ReportCrash.Root[4982]: 2010-07-14 23:24:36.505 ReportCrash[4982:350b] Saved crash report for ManagedClient[5099] version ??? (???) to /Library/Logs/DiagnosticReports/ManagedClient2010-07-14-232436localhost.crash
can you advice me?
thanks

Hi Shannon McLain,
Kindly let us know if there is any specific error message that you are getting while installing it.
Here is what you can try:
Creative Cloud Help | Download, install, update, or uninstall apps
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Kindly share the results once done.
Thanks,
Atul Saini

Networking - No Internet - Cannot Connect to the Server

I have an old Intel Mac Mini running Leopard (10.5.8, I think) and connected to a wifi network created by a Time Capsule connected to a DSL router. I use the Mini (connected to a widescreen TV) mostly as a media center for Hulu, Netflix, iTunes, and iPhoto. The wifi network works fine for my laptop and iPhone, etc., but for some time now neither Safari nor Software Update has been able to access the internet from the Mac Mini. Instead I get a message that 'Safari cannot connect to [the URL] because Safari cannot connect to the server', and a recommendation to check my internet connection and try again. But I appear to be connected to my wifi network, Network Diagnostics says my internet connection appears to be working normally, and--most important--iTunes DOES connect to the internet to download podcasts etc. without any problems. I went to Network Preferences > Security > Firewall and found that iTunes was set to allow connections while Safari was set to block them--but authorizing Safari to allow connections didn't fix the problem even after a restart. (Also, because Software Update doesn't show up in Applications or Utilities, there doesn't seem to be any way to select Software Update under the firewall, which is understandable but also suggests that the problem is elsewhere.) So I turned the firewall off entirely and restarted but that didn't help either. Does anyone have any idea what to do? Thanks.

Camelot-
Thanks. I see it but I don't know what it means: The pane is set to configure proxies manually (the only other option is to configure using a PAD file). There nothing checked under 'Select a protocol to configure' and nothing entered in the 'FTP Proxy Server' box. In the 'Bypass proxy settings for these Hosts and Domains' box there are two entries (separated by commas) for '*.local' and 'nnn.nnn/nn' (with the n's representing numbers). The 'Use Passive FTP Mode (PASV)' checkbox is checked. Does anything here sound problematic, or is there anything else I can check? Also, FYI, iTunes stopped connecting too after I had started downloading small podcasts individually to check the connection after making various changes to the firewall (but restoring the firewall back where it was didn't get iTunes back). Thanks very much.
-Jim

HP Photosmart 5510 B111a - Cannot connect to the server

My printer is not printing when I email [id] @ hpeprint.com, even though I get the "ePrint Job Received" email, so I investigated it further.
It's on the network because I can access the web page like normal.
Here's what I'm greeted with.
There's a red cross next to the "ePrint", but the network has a green tick. Odd.
I check the "web services" tab...
Again, it shows a red cross and says "fix this".
I click "fix this", which after a little while displays this.
The error says:
Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.
I know my connection is working as it should be.
I believe the fault lies in the printer, please can you advise further.
Thanks.

I discovered the problem.
I recall the printer had advised me some weeks ago to automatically set a manual IP.
When this was done it seems to turn off DNS settings so it cannot resolve any hostnames and will not access any services even though it is connected to the network.
I restored the IP back to automatic, which allowed me to also set DNS to automatically.
It seems that if you set a manual IP address on the printer, you cannot set the DNS.
Odd behaviour.

Sharepoint list dataheet view error "Cannot connect to the server at this time. You can continue working with this list, but some data may not be available"

I have a List which is having around 14000 items in it.while opening that list in datasheet view it is giving error .
Below is a summary of the issue:
After selecting datasheet view beow error occurs:
    "Cannot connect to the server at this time. You can continue working with this list, but some data may not be available."
    "Unable to retrieve all data."
    The item counts displays say 100 out of 14000 items.
Exporting List to excel is giving only 2000 records out of 14000 records.
Other Observations   -
This is happening to only one list on the site .There are other lists in the site whose no. of records is equal to 8000 to 9000.They are working absolutely fine without any error.
Also, If I am saving this list as a template and creating another list with it ,then it is working absolutely fine with 14000 records,so the issue does not seem to be related with no. of records as the template list is working fine.
I have checked the Alternate access mapping setting ,its fine.
It should not be related to lookup,datefield or any other column as the list created from it template is working fine with all these columns.
I checked below links also ,but doesn't seem to work in my case.
http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/974b9168-f548-409b-a7f9-a79b9fdd4c50/
http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/87077dd8-a329-48e8-b42d-d0a8bf87b082
http://social.msdn.microsoft.com/Forums/en-US/sharepointgeneral/thread/dc757598-f670-4229-9f8a-07656346b9b0

I have spent two days to resolve this issue. Microsoft has released two KBs with reference to this issue...but are not appearing in search results at the top.
I am sharing my finding.
1. First install the
KB2552989 (Hopefully you might have already installed it. The KB detetcts it and informs the user.)
2. Then update registry by adding new key for data fetch timeout as mentioned inKB2553007
These two steps resolved the issue in our environment. Hope it might help others as well.
Pradip T. ------------- MCTS(SharePoint 2010/Web)|MCPD(Web Development) https://www.mcpvirtualbusinesscard.com/VBCServer/paddytakate/profile

"Form cannot connect to the server" -- what to do?

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