Forms connection fro windows to linux db

Hi all, a I have a client the has issues with connecting to there db which is sitting on linux(redhat) from forms6i which sits on windows 2000 (I can't understand while some people still use win 2000).
To the best of my knowledge, there is noting wrong with the db and I can ping linux server from the client but I cant connect to the db.
Please guys help me out

MS =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = Milsec)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = ms)
INST1_HTTP =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = Milsec)(PORT = 1521))
(CONNECT_DATA =
(SERVER = SHARED)
(SERVICE_NAME = MODOSE)
(PRESENTATION = http://HRService)
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC))
(CONNECT_DATA =
(SID = PLSExtProc)
(PRESENTATION = RO)
)

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