Forms created in Acrobat Pro XL do not display data when viewed on iPads

I have a simple form that when completed and saved as an Acrobat Pro XL document and then emailed to customers, do not display the field contents of the form when viewed on iPads. So the customers just see a blank form. I have tried to use Optimize for Web and Moblie to solve this, but it appears that many times, since the iPads are so prevalent, that people can;t see the full content of the form that I send. Is there a solution for this?

When your customers opened the PDF form (which was as an email attachment) on iPads, it is highly likely that Apple Mail (not Adobe Reader for iOS) was displaying the preview of the PDF form.   Please note that Apple products on iPad/iPhone (e.g. Apple Mail, iBooks, Safari) do not render field contents or annotations (sticky notes, highlight, underline, strikeout, freehand drawing, etc.) in PDF documents.
The Mail sections of the following FAQ documents describe how to open PDF attachments in Adobe Reader for iOS.
For iPad, see How to get PDF documents into Adobe Reader for iOS (iPad on iOS 7 version)
For iPhone, see How to open PDF documents in Adobe Reader for iOS (iPhone on iOS 7 version)
Please let us know if you have additional questions.

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