FRM-92102 when accessing a form using a Load Balancer

Greetings.
We have two oracle application servers version 10.1.2.0.2 on windows 2003 running forms and reports. When just one a server is running everithing works fine, but when I start the second server the clients receive the message "FRM-92102 : A network error has occurred.The Forms Client has attempted to re-establish its connection to the Server 5 times without success.Please check the network connection and try again later" when the first form is called. In our coniguration the F5 Load Balancer is redirecting requests to the Apache ports in both Oas Machines, we are not using the webcache port. I read the note "FRM-92102 When Using A Software Load Balancer With Forms [ID 465583.1]" but this note applies when webcache is used. Our LBR is set using "insert cookie" persitent mechanism.
I have the following questions:
What configuration is needed in OAS files in order to use a LBR and avoid the FRM-92102 error?
How can I debug or trace FRM-92102 issues?
Thanks!
Ramiro Ortiz.

FRM-92102 is the result of the client not getting a response from the server (mid tier). This generally means only one of a couple of things:
1. The mid tier which parented the Forms session is not responding. This could be because it is overloaded, the web server (OHS or WebCache) is failing, or something else is preventing the client from getting a response.
2. Client requests are being routed to the wrong mid-tier server. This is usually the result of improper load balancer configuration or an LB failure. However, generally in this case FRM-92101 would result. If you are using an unpatch 10.1.2 installation, as I believe you are (10.1.2.0) then seeing either error may be possible.
Regarding the note that discusses using Oracle WebCache for load balancing, regardless of whether you are using an Oracle product or hardware or whatever for loadbalancing, the same concept will apply. The load balancer must have session binding enabled. Understanding whether or not this is the problem should be fairly easy to determine. Simply shutdown one server. If everything works correctly, restart the second server. If the problem now occurs, you can likely assume you have a session binding issue and should likely refer to the load balancer's documentation or their Support group.
Also, important to understand is that if the load balancer is designed to alter the header information in any way, the likelihood of failing Forms sessions is high. Forms is expecting very specific information in the header exchange. Some intermediate servers (load balancers, ssl accelerators, firewalls, etc) have been known to intentionally or unintentionally alter the header. Again, contact the vendor.
If you are seeing that the client console is reporting 5 retry attempts, yet you have not set "networkRetries" in formsweb.cfg, this often suggests a critical tcp/ip failure. Often, but maybe not always, the result of a damaged header or other misconfiguration or failure outside of Forms.

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