Garbled text when reply chinese content email

My BB is Z10, Email protocol is Exchang ActiveSync.
Garbled text when reply chinese content email, But preview is normal, Just reply when will appear garbled.
English content email no this problem.
Could you please help to resolve?

HI gov000,
Sorry to hear you're having an issue with your email, but, for us to better be able to help you can you please provide more information?
What type of email account are you using?
Where does this garbled reply appear - on your device? Recipients device? On a computer?
When you are typing your email, you are able to see it in Chinese?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    Garbled text when reply chinese content email, But preview is normal, Just reply when will it  appear garbled.
    thnx.

    HI gov000,
    Sorry to hear you're having an issue with your email, but, for us to better be able to help you can you please provide more information?
    What type of email account are you using?
    Where does this garbled reply appear - on your device? Recipients device? On a computer?
    When you are typing your email, you are able to see it in Chinese?
    Thanks!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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