Get the Caller Name using JTAPI
For the incoming call, I am able to read the Caller ID using connection[0].getAddress(), but it gives me the phone number of the incoming call. Is there a way to get the Caller Name of the incoming call as well?
You get the caller name as shown on the phone's display by calling CiscoCall.getCurrentCallingPartyDisplayName
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<SUPPL_DETAIL>oracle.tip.esb.server.common.exceptions.BusinessEventRejectionException: Error occured while handling monitor message dequeued from monitor topic. Message text is "<activityMessages><activityMessage order='10' type='6'><flowId>cRfy7g6a-8HDUKqyf4GsKw==</flowId><subFlowId>1245307693657</subFlowId><timestamp>1245307703862</timestamp><operationGUID>2F1C13905B3F11DE8F0BD923A1148BB1</operationGUID><operationQName>ESBTest.InvokeESB</operationQName><errorMessage><![CDATA[An unhandled exception has been thrown in the ESB system. The exception reported is: "org.collaxa.thirdparty.apache.wsif.WSIFException: exception on JaxRpc invoke: serialization error: java.lang.IllegalArgumentException: getSerializer requires a Java type and/or an XML type
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.invokeOperation(WSIFOperation_JaxRpc.java:1714)
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.invokeRequestResponseOperation(WSIFOperation_JaxRpc.java:1460)
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.executeInputOnlyOperation(WSIFOperation_JaxRpc.java:1141)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.executeOperation(WSIFInvoker.java:894)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:810)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:832)
at oracle.tip.esb.server.service.impl.outadapter.OutboundAdapterService.nextService(OutboundAdapterService.java:227)
at oracle.tip.esb.server.service.impl.outadapter.OutboundAdapterService.processBusinessEvent(OutboundAdapterService.java:136)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatchNonRoutingService(InitialEventDispatcher.java:407)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatch(InitialEventDispatcher.java:165)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1988)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1467)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:205)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:136)
at oracle.tip.esb.server.service.EsbRouterSubscription.onBusinessEvent(EsbRouterSubscription.java:310)
at oracle.tip.esb.server.dispatch.EventDispatcher.executeSubscription(EventDispatcher.java:138)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscription(InitialEventDispatcher.java:547)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscriptions(InitialEventDispatcher.java:529)
at oracle.tip.esb.server.dispatch.EventDispatcher.dispatchRoutingService(EventDispatcher.java:94)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatch(InitialEventDispatcher.java:161)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1988)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1467)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:119)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:65)
at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.processMessage(ESBListenerImpl.java:722)
at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.onMessage(ESBListenerImpl.java:407)
at oracle.tip.adapter.fw.jca.messageinflow.MessageEndpointImpl.onMessage(MessageEndpointImpl.java:281)
at oracle.tip.adapter.file.inbound.ProcessWork.publishMessage(ProcessWork.java:1173)
at oracle.tip.adapter.file.inbound.ProcessWork.doTranslation(ProcessWork.java:882)
at oracle.tip.adapter.file.inbound.ProcessWork.processMessages(ProcessWork.java:342)
at oracle.tip.adapter.file.inbound.ProcessWork.run(ProcessWork.java:224)
at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:825)
at java.lang.Thread.run(Thread.java:595)
]]></errorMessage><exception><![CDATA[oracle.tip.esb.server.common.exceptions.BusinessEventRetriableException: An unhandled exception has been thrown in the ESB system. The exception reported is: "org.collaxa.thirdparty.apache.wsif.WSIFException: exception on JaxRpc invoke: serialization error: java.lang.IllegalArgumentException: getSerializer requires a Java type and/or an XML type
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.invokeOperation(WSIFOperation_JaxRpc.java:1714)
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.invokeRequestResponseOperation(WSIFOperation_JaxRpc.java:1460)
at com.collaxa.cube.ws.wsif.providers.oc4j.jaxrpc.WSIFOperation_JaxRpc.executeInputOnlyOperation(WSIFOperation_JaxRpc.java:1141)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.executeOperation(WSIFInvoker.java:894)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:810)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:832)
at oracle.tip.esb.server.service.impl.outadapter.OutboundAdapterService.nextService(OutboundAdapterService.java:227)
at oracle.tip.esb.server.service.impl.outadapter.OutboundAdapterService.processBusinessEvent(OutboundAdapterService.java:136)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatchNonRoutingService(InitialEventDispatcher.java:407)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatch(InitialEventDispatcher.java:165)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1988)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1467)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:205)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:136)
at oracle.tip.esb.server.service.EsbRouterSubscription.onBusinessEvent(EsbRouterSubscription.java:310)
at oracle.tip.esb.server.dispatch.EventDispatcher.executeSubscription(EventDispatcher.java:138)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscription(InitialEventDispatcher.java:547)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscriptions(InitialEventDispatcher.java:529)
at oracle.tip.esb.server.dispatch.EventDispatcher.dispatchRoutingService(EventDispatcher.java:94)
at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatch(InitialEventDispatcher.java:161)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1988)
at oracle.tip.esb.server.dispatch.BusinessEvent.raise(BusinessEvent.java:1467)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:119)
at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(EventUtils.java:65)
at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.processMessage(ESBListenerImpl.java:722)
at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.onMessage(ESBListenerImpl.java:407)
at oracle.tip.adapter.fw.jca.messageinflow.MessageEndpointImpl.onMessage(MessageEndpointImpl.java:281)
at oracle.tip.adapter.file.inbound.ProcessWork.publishMessage(ProcessWork.java:1173)
at oracle.tip.adapter.file.inbound.ProcessWork.doTranslation(ProcessWork.java:882)
at oracle.tip.adapter.file.inbound.ProcessWork.processMessages(ProcessWork.java:342)
at oracle.tip.adapter.file.inbound.ProcessWork.run(ProcessWork.java:224)
at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:825)
at java.lang.Thread.run(Thread.java:595)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.executeOperation(WSIFInvoker.java:1020)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:810)
at oracle.tip.esb.server.common.wsif.WSIFInvoker.nextService(WSIFInvoker.java:832)
at oracle.tip.esb.server.service.impl.outadapte]]></exception><retryable>false</retryable></activityMessage></activityMessages>"
at oracle.tip.esb.monitor.manager.ActivityMessageReceiver.handleMessage(ActivityMessageReceiver.java:96)
at oracle.tip.esb.server.dispatch.agent.ESBWork.process(ESBWork.java:178)
at oracle.tip.esb.server.dispatch.agent.ESBWork.run(ESBWork.java:132)
at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:825)
at java.lang.Thread.run(Thread.java:595)
Caused by: oracle.tip.esb.monitor.MonitorException: Due to the error "", the activity message could not be stored.
at oracle.tip.esb.monitor.manager.database.AbstractFaultPersister.persist(AbstractFaultPersister.java:107)
at oracle.tip.esb.monitor.manager.database.DBActivityMessageStore.persistMessage(DBActivityMessageStore.java:340)
at oracle.tip.esb.monitor.manager.database.DBActivityMessageStore.store(DBActivityMessageStore.java:131)
at oracle.tip.esb.monitor.manager.ActivityMessageReceiver.handleMessage(ActivityMessageReceiver.java:83)
... 7 more
Caused by: java.lang.NullPointerException
at oracle.tip.esb.monitor.manager.database.oracle.OracleFaultPersister.persist(OracleFaultPersister.java:102)
at oracle.tip.esb.monitor.manager.database.AbstractFaultPersister.persist(AbstractFaultPersister.java:105)
... 10 more
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Michael Young
Developer Relations Engineer
BEA Support
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