Get the  CCMS monitoring data to the Java

I want to get the monitoring data from the CCMS/RZ20 transaction to the Java environment. Please tell me what are the possibalities we can do.

Has it ever worked?    If it has worked and stopped could be a memory issue that would be fixed with a restart/reset? Is it hanging on one particular item? 
http://support.apple.com/kb/HT1430

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