Getting 500 Internal Server Error while tryig to log into freshly upgraded

Question

Hi
Getting 500 Internal Server Error while tryig to log into freshly R12 upgraded.
Below is the application.log messages.
=================================================================================================
12/12/31 10:02:22.295 html: Servlet error
java.io.IOException: Broken pipe
at sun.nio.ch.FileDispatcher.write0(Native Method)
at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:41)
at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:104)
at sun.nio.ch.IOUtil.write(IOUtil.java:75)
at sun.nio.ch.SocketChannelImpl.write(SocketChannelImpl.java:334)
at java.nio.channels.Channels.write(Channels.java:71)
at java.nio.channels.Channels.access$000(Channels.java:58)
at java.nio.channels.Channels$1.write(Channels.java:145)
at com.evermind.server.http.AJPOutputStream.endRequest(AJPOutputStream.java:117)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:317)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:735)
13/01/01 23:22:07.988 html: Servlet error
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.RuntimeException: oracle.apps.fnd.common.AppsException: java.sql.SQLException: The Network Adapter could not establish the connection;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.java:1017)
at oracle.apps.fnd.framework.OACommonUtils.processAOLJErrorStack(OACommonUtils.java:901)
at oracle.apps.fnd.framework.webui.OAServerDelegate.releaseWebAppsContext(OAServerDelegate.java:1823)
at oracle.apps.fnd.framework.webui.OAJSPHelper.handleErrorStackDisplay(OAJSPHelper.java:1455)
at OAErrorPage.jspService(_OAErrorPage.java:257)
13/01/01 23:41:46.338 html: Error initializing servlet
java.lang.NoClassDefFoundError: oracle.apps.fnd.sso.Utils (initialization failure)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:140)
at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:221)
at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:287)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.loadServlet(HttpApplication.java:2379)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4830)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4754)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.getRequestDispatcher(HttpApplication.java:2978)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:738)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:735)
Caused by: java.lang.ExceptionInInitializerError
at java.lang.J9VMInternals.initialize(J9VMInternals.java:222)
at oracle.apps.fnd.sso.Utils.<clinit>(Utils.java:674)
at java.lang.J9VMInternals.initializeImpl(Native Method)
=================================================================================================
Current workaround is bouncing the oacore services.
Already raised the SR with Oracle.
Oracle support analyst suggesting to upgrade the JDK version from SR2 to SR11 or higher to fix this issue.
Please let us know any other tips to fix this issue.
Regards,
Jagadeesha

Answer 1

Hi,
I have gone through the docs. , not use full. Please find the inline comments for the same.
E-Business Suite Users Experience Intermittent HTTP-500 Errors and Database Connection Errors [ID 1314433.1] -- No solution
R12: Http Server Crashing Frequently With Segmentation Fault (NAS or SAN filesystem) [ID 732857.1] -- Already it is under local file system only.
How to resolve Broken Pipe errors in E-Business Suite R12 ? [ID 1480156.1] -- No solution
Autoconfig is completed wihtout any errors.
I have not chedked the database log file. I will check and update you soon.
Cheers,
Jagadeesha