Getting an error in custom QA check in Service Contracts ?

Question

I'm trying to add a new QA check in Service and Contracts. Its very simple just if Contract_number_Modifier length is more than 30 then QA check should fail.
Im placing my code here
ERROR is OKC_CONTRACTS_UNEXP_ERROR (SQLcode=-6502) (SQLerrm=ORA-06502: PL/SQL: numeric or value error: character string buffer too small)
PROCEDURE xx_contract_modifier_limit_chk (p_chr_id     
IN       
VARCHAR2,
x_return_status 
OUT NOCOPY VARCHAR2)
   IS
l_limit number;
--l_mod varchar2;
CURSOR cur_mod_chk
IS
SELECT length(CONTRACT_NUMBER_MODIFIER) Modifier_Limit
FROM apps.okc_k_headers_all_b okh where okh.id = p_chr_id and
okh.CONTRACT_NUMBER_MODIFIER is not null ;
   BEGIN
l_limit := 30;
x_return_status := 'S';
FOR rec_limit_chk IN cur_mod_chk
LOOP
IF rec_limit_chk.Modifier_Limit > l_limit
THEN
x_return_status := apps.okc_api.g_ret_sts_error;
ELSE
x_return_status := apps.okc_api.g_ret_sts_success;
END IF;
END LOOP;
IF x_return_status = apps.okc_api.g_ret_sts_success
THEN
apps.okc_api.set_message (p_app_name   => g_app_name,
p_msg_name   => 'OKS_QA_SUCCESS');
ELSE
apps.okc_api.set_message (p_app_name   => g_app_name,
p_msg_name   => 'XX_MOD_LIMIT_CHK');
END IF;
   EXCEPTION
   WHEN NO_DATA_FOUND THEN
   x_return_status := apps.okc_api.g_ret_sts_success;
WHEN OTHERS
THEN
apps.okc_api.set_message (p_app_name  
=> g_app_name,
p_msg_name  
=> g_unexpected_error,
p_token1    
=> g_sqlcode_token,
p_token1_value   => SQLCODE,
p_token2    
=> g_sqlerrm_token,
p_token2_value   => SQLERRM);
x_return_status := apps.okc_api.g_ret_sts_unexp_error;
-- ERROR is showing here OKC_CONTRACTS_UNEXP_ERROR (SQLcode=-6502) (SQLerrm=ORA-06502: PL/SQL: numeric or value error: character string buffer too small)
   END xx_contract_modifier_limit_chk
Please help me out..
Thanks In Advance

Answer 1

Hi,
Please log a ticket with BC support for this issue. Please provide the exact steps, preferably a video. You can log the ticket from your admin panel > help & support.
Kind Regards,
Aish