Good afternoon. Today I stopped to make a purchase in the App Store. wrote that the card does not fit, I live in Ukraine. Tell me what I should do.

I've never seen such an error before. I think you're using the serial number instead of the redemption code?
There should be a scratch off code on the back.

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I'm trying to make a purchase and I get a message that the information does not match with the bank. What can I do?

I'm trying to make a purchase and I get a message that the information does not match with the bank. What can I do?

Go to the APP store or Itunes. On the bottom of the mainpage, tap your apple id, view account. Then you can edit the payment information. Or you can do it(if you encounter a problem there) on Itunes on computer. Just go to the store, select your name and edit information. Make sure everything matches...exp date, name as appears on card etc..

HT5552 Hi, l am from England and l live in Thailand, my credit cards are from England,but the registered address for the cards is in Thailand. When l try and make a purchase on the app store and enter my card details l get the message that my cards are no

Can somebody please give me a way round my problem?
My cards are from England but the registered address is in Thailand.
When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
l have a paypal account but there is no option on my account to use it!
Any ideas?

The Cards need to be registered in the Country you are in.
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian.

How I can make an account for the app store Spain without credit card?

How I can make an account for the app store Spain without credit card?

Follow these instructions and open an iTunes account. Then use that same account to get free apps from the Mac App Store.
Create an iTunes App Store account without a credit card
http://support.apple.com/kb/ht2534

Just installed the latest Canon printer software update (V 3.2) from the App store. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Printing via Airport.

Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.

The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again.

HT2534 how can i make a purchase it is saying contact applel support and i can not get a live chat person now

how can i get a live chat person

800-275-2273 in the U.S.A. and I think Canada.
Also, read this.

I recently purchased, from the APP store, Lion for use on my MacBook Pro. I wish to upgrade my IMac to Lion also. Do I need to make a 2nd purchase or will the single purchase suffice? If the single purchase will suffice, how do I facilitate ?

I recently purchased, from the APP store, Lion for use on my MacBook Pro. To upgrade my IMac to Lion, need I make an additional purchase? If not, how do I facilitate the IMac upgrade?

No, you do not need to re purchase Lion. You can re download Lion on all your authorized Macs using the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.

Does anyone know what has happened to Softmatic Barcode Maker on the App store?

I bought this App a few months ago, and it worked fine. Then updated it a few weeks ago and worked even better. However I tried to load it today and it just crashes on startup. Have tried restating my MBP and it still doesn't work. I can't re-install because it is nolonger available on the App store, and furthermore, the publisher seems to have dissappeared completely! The web address softmatic.com doesn't go anywhere, and googling doesn't turn up any useful info.
Does anyone have any ideas of what I can do to fix the software?
Or what has happened to Softmatic?
Or if I will have any kind of comebak with the App Store regarding this App?
Any help would be greatly appreciated – I'm stumped!
Thanks
Andy

I've rather wondered myself. I hadn't used the bar code software, but did download and try the free Gradient Pro. It worked very nicely. I had a question and one problem, support was iin contact within an hour with both the answer and a fix for the problem. The next day they posted an updated version with the fix as part of the update. I was very impressed. The next day, they were *poof*.
I still use the app, have the manual page downloaded from before, but they have vanished online. Too bad. They had some great plans in store for new features.

How can I completely delete an app, so it won't even be listed in the app store under purchased items? And I will stop being prompted to make updates even though I've removed it from my iPad?

How can I completely delete an app, so it won't even be listed in the app store under purchased items? And I will stop being prompted to make updates even though I've removed it from my iPad?

Once an app is deleted from an iOs device, you will no longer be prompted for updates. Update alerts only occur for apps curently installed.
Purchases can be hidden (but not completely deleted) from the purchased list, but only using itunes on a computer.

Good afternoon. I want to buy the program in the app store and will generate an error please contact the itunes support to complet the this transaction Previously everything was OK

Good afternoon. I want to buy the program in the app store and will generate an error please contact the itunes support to complet the this transaction
Previously everything was OK

You're going to have to contact iTunes support, as directed, to fix this issue.

I just took in my macbook to the apple store to clean the fan because it was starting make a little noise but instead of making it stop it sounds like an airplane about to take off all the time, it doesn't matter what i'm doing. I dont know what to do now

I just took in my macbook to the apple store to clean the fan because it was starting make a little noise but instead of making it stop it sounds like an airplane about to take off all the time, it doesn't matter what i'm doing. I dont know what to do now? any ideas on how to make it stop?

take it back asap. If it wasn't doing it before they cleaned the fans, they may have accidentally done something that is causing this behavior.

Reminders functionality removed in IOS7 - please make IOS6 version available through App Store

Hi,
I am a power user of Reminders (I have over 70 lists + average 10-40 items per list). I use it to access new and recurrent reminders typically via the TODAY list each day. I also use it to track items that I don't want to allocate a time to (such as Christmas shopping ideas throughout the year) but have the option to assign a day / time / priority / location / notes and recurrence if I need to. I use the Reminders to basically run my life.
I accidentally upgraded to IOS7 last year and found the 'new' version of Reminders actually provides less functionality than the old, not to mention the childish design and poor perfomance issues it created on my phone. In short, it no longer does the job.
For people who use the reminders for more than maybe 10 reminders in a day, the functionality is now useless. There was no calendar access to retrieve items pertaining to a specific day without having to scroll through (for me) hundreds of reminders - and I had no way to customise the view - aside from pick one childish colour over another childish colour. The interface 'feature' of different colours and different font sizes (dependent on the length of the reminder) makes it impossible to easily see items marked as priorities, when they are each due and when they became overdue. Against the white background, I could barely make out what the crayon colours were even saying.
Luckily for me, someone at Apple took the time to see how I was using Reminders and agreed that the 'new' version wasn't going to work - and they organised a new phone for me that still had the IOS6 version on it.
I'm now in the situation that I have tried and tested nearly every Task-related app available for iPhones. There is not one application that does everything that the IOS6 Reminders version does.
Assuming someone at Apple thinks they've done a really good job on the IOS7 version, I'm guessing they aren't about to lose face by reverting to the IOS6 version, so before I succumb to reverse-engineering the app and paying someone to build it the way it was ... I am hoping that Apple will have the courtesy of making the app available for download through the Apple Store. At least then it can enable it's loyal customers to benefit from core functionality that actually works as it was originally intended - and in the process, discourage those same customers from exploring alternate manufacturers as they are forced to upgrade from iPhone 4 / 4s / 5 / 5s / 5c.
Hopefully this will reach someone who is in some way, shape or form accountable for the Reminders App and is interested in user feedback.
Cheers

As I said ... I have downloaded every task manager - including Remember the Milk, Pocket Informant and Toodledo, as well as about 50 others - and none of them cover ALL of the functionality I need. They are NOT more designed for my type of use as they are time-centric rather than list-driven with a scheduling feature. I ALSO was a power user of Microsoft Outlook (prior to the iPhone even existing) as it was the only product capable of handling the categorisation, search and retrieve functions required to manage a significant number of tasks ... and even it doesn't handle the task management as effectively, simply and quickly as the IOS6 Reminders does. Hence, I moved all of my lists and schedules to Reminders so they were no longer calendar based and could take advantage of the iCloud back-ups + synchronisation across my mobile devices.
I'm not asking for suggestions on alternate products as I am capable of doing a 'search' on the App Store and even Google.
I am expecting that in the interests of improving their products based on their own community feedback, someone from Apple DOES at least monitor the discussions even if they aren't participating in them - and this is another portal to try and get them to see sense in making the previous functionality / look and feel / performance available as a download through the App Store. - and yes I would pay money for it.

The App store stopped accepting my credit card all of a sudden. It says that my credit card is "not supported by the Chilean app store"... The credit card is Chilean and was working just fine. Help!

This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

I put an app onto my phone via my comp when there wasn't space on my phone originally to download it directly. Now however, everytime I visit the app store on my phone it tries to download the same app that's already there. How can I stop it doing this?

My phone didn't have space on it when I originally tried downloading a large app (Infinity Blade), so I downloaded the app on my computer to save time and removed apps from my phone to make space for it.
I then connected my phone to my computer and transferred the app across onto my phone and it works fine.
However, everytime I visit the App Store on my phone it starts downloading this same app until it tells me there isn't enough space for it at which point the app goes back to its normal already downloaded self and I can carry on playing the same game.
How can I stop it from trying to re-download everytime I visit the app store?

If it's still trying to download the app to your phone, then it thinks the app is not on the device.
A reset or restart would be a good starting point to clear up the attempts to redownload the app.

Good afternoon. Today I stopped to make a purchase in the App Store. wrote that the card does not fit, I live in Ukraine. Tell me what I should do.

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