Grey screen when I try downloading something.

In Safari, when I click download, it goes to a grey screen and it does not download at all. How do I fix this problem?

I also has this same problem! The only way of downloading files such as pdf's, dmg's, etc... is by right clicking the link and saving the file. This works fine for a normal hyperlink but unfortunately many websites use flash or have agreements u must click in order to download. I have tried installing firefox to no success and have just tried to install chrome to see if it would work. Chrome however as u can see here...
http://www.google.com/chrome/eula.html?hl=en&brand=CHMB&utmcampaign=en-GB&utm_source=en-GB-ha-apac-aunz-sk&utmmedium=ha
has a link that cannot be "right clicked" and here in lies the biggest problem of the "grey screen" issue.
Chrome is not the only file i have found that cannot be "right clicked" and so this is a pressing issue for me. If there is anyone who has a suggestion please post it because it seams i am not the only person with this problem.
ps: I have tried to reset safari and have no plugins

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My G4 hangs on a grey screen when I try to boot in OS 9 help?!

I'm desperate! My mac G4 that I've been running for years with both OS X and OX 9 has been unable to boot in OS 9 and I've tried almost everything form option hold on restarts to shift (exrtensions off) zapping the pram etc. I know others have had this problem. I've researched a lot already. I used the same G4 and the same monitor and hardware and everything for years and this problem suddenly sprang up out of nowhere. I desperately need to get this machine to boot in OS 9 because I'm using Protools with many plugins and cards that are not supported on OS X. When I boot in OS X it acts fine no problem like it always did. When ever I try to boot in OS 9 it hangs on a grey screen and then freezes up before and happy face and or extensions have loaded etc.
One thing, and I don't know how important this may be, is that the first time I encountered this problem was after I had attached a USB hub to my computer which had been sitting unused for some weeks and the Hub somehow made the computer start up when I plugged in the USB cable to the USB Hub?! After that OS 9 has refused to boot period no matter what I do. I can run some apps in the classic environment but cannot boot to OS 9 at all ever.
I read in one forum where a guy did an open firmware reset and got some error messages that had to do with USB. He was having the same problem the grey screen when trying to boot on OS 9.
Does any one have an answer Please I'm almost ready to give up!

Hey me back again month later. Well I have tried everything. I even pulled the hard drive out of my G4 and replaced it with a tested and working hard drive which had only OS9 installed on it. In other words that computer had two choices boot into OS 9 or hang on a grey screen. There was no other system present to boot into, so after chiming and starting the boot process it just hangs on the grey screen again. So I guess what Steve Jobs meant when he said OS 9 is dead is that they killed OS 9 because my machine will not look at any OS 9 system folder regardless of whether OS X exists on the machine or not. I tried to reboot holding down option command P R and after the second chime grey screen again. I've read that OS 9 requires some small folder or bytes to be recognized in order to boot which it is obvious newer versions of OS X purposely and maliciously delete in order to make it inoperable. My protools gear works fine I've rested it on other machines. The only way that I can use it is to be able to boot into OS9. Which has been corrupted by OS X. They say you can format a disc with OS 9 drivers but I see no such option using OS 10.4 tiger so I'm not sure what they are talking about.
So here is my question. Why would a G4 450mghz machine with a working OS 9 hard disc installed with no other system folders available not boot after it chimes and begins the start up process. If it is because running OS 10.4 disables the OS 9 drivers and corrupts the machine so that it can never look at a OS 9 again let's just admit that and say OK Steve was right OS 9 is dead but it did not die of natural causes.

App Store Shows Grey Screen When I Try to Update

The app store says I have 4 New Updates. I tapped on the app store and went to Updates. A dark grey screen pops up instead of the list of Updates Available.
Please Help!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back on
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

What should be the reason for " ERROR 1004" ? Any means to sort this issue. It comes up on my screen when i try downloading any application through my ipfone 4

Hi guys,
I find diffficulty downloading applications from appstore to my fone directl
Each and every time it shows " ERROR 1004 "
Cant understand what to be done.

shaminsharaf wrote:
Hi guys,
I find diffficulty downloading applications from appstore to my fone directl
Each and every time it shows " ERROR 1004 "
Cant understand what to be done.
I think this is your fix...
http://support.apple.com/kb/TS1275

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)

This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)

Bastaría con que indicases el sistema operativo en cda uno de esas computadoras para saber si son compatibles:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 (ID CC 2014 y ID CC)
Mac OS X v10.7, v10.8, or v10.9 (10.6.8 para la CC anterior)
Si utilizan un sistema operativo anterior, you are "out of luck".
http://helpx.adobe.com/indesign/system-requirements.html#InDesign CC system requirements
Marca por favor tu pregunta como contestada para facilitar su consulta a otoros usuarios. Gracias.

Why do I get only a black screen when I try to download PDF files?

Why do I get only a black screen when I try to download PDF files? I have the latest version of Adobe Reader.
This problem just started a few weeks ago.
I am still using Snow Leopard.
I have tried using Firefox instead of Safari, but still get the black screen.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

HT2404 black screen when i try to download

i gat a black screen when i try to download from the apple web site or from flashplayer web site i recently uploaded loin on my mac could this be whats causing this can you help me please.

Another possibility to to use the Schubert PDF plug in. It has been around for years and works great.
http://www.schubert-it.com/pluginpdf/
I do not know if it will work in Lion but it does work in Snow Leopard.
Steve H

Grey screen when startup

My macbook pro shows grey screen when I start the computer after I heard the sound of start. What's wrong?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work!

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

Flashing question mark on mac book pro,with grey screen when turned on?

flashing question mark on mac book pro,with grey screen when turned on?

Press the power button down to force a emergency hardware shutdown and hold the option/alt key down and reboot
If you see your OS X boot partition, then click it and the arrow, head to System Preferences > Startup Disk and reset it. Done.
Folder with question mark issue
If that doesn't it, then do a #2 PRAM reset and try the above again.
..Step by Step to fix your Mac
If no OS X boot volume appears in Startup Manager, then OS X is corrupted.
Try more of the Steps above (like 1-8) then if that doesn't work.
Create a data recovery/undelete external boot drive
Once you got your data off, erase and reinstall OS X onto the MacintoshHD partition and then restore from TimeMachine or bootable clone if you have it. or build new and return users files from the data recovery drive.
Most commonly used backup methods
If the drive doesn't appear in Disk Utility it might be dead or there are further complications let us know for further assistance.
Install/upgrade RAM or storage drive in Mac's
My computer is not working, is my personal data lost?
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Refusal of a card is based on information provided matching what is on file from your credit card provider. If it is refused, it generally means something is not matching. That can inclue the name, the address or other information. It has to be exact to match. If you check your credit card bill to make sure you are spelling the name correctly, the address is listed correctly, and yes, ST is different than Street, and it still does not work, contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very frustrating

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very frustrating

Hello audreyt92616051,
The 'Blocked plug-in' message is from Safari (Apple), not Flash Player. This either means you have an older version of Flash Player, or internet plug-ins are disabled in the browser. To verify internet plug-ins are enabled, Go to the Safari Preferences > Security and make sure the 'Internet Plug-ins' checkbox is marked. The exact location and wording may differ depending on your version of Safari.
To install the latest version of Flash Player, go to https://get.adobe.com/flashplayer and download the installer, taking note of the download location. After the download completes, exit out of Safari (and any other app you have that may use Flash Player), go to the 'saved to' location, launch the installer, and follow the prompts to install Flash Player.
Maria

Hp Touchpad Grey Screen with stuck partial download?

Can anyone assist? After a recent download I now get a grey screen when I turn the machine on in the centre of which appears to be part of a map icon that does not work?
The touchpad seems to be working OK and I suspect its just a download thats gone wrong but I have no real idea.
Can anyone suggest how I can restore to the blue screen? Thanks
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

This is just a matter of resetting your Wallpaper. Perform the following steps to reset it:
Open the Screen & Lock app from the Settings tab
Tap the Set Wallpaper button
Choose the Walllpaper Album
Choose the blue image to restore the default.

Grey screen when I try downloading something.

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