Greyed out songs on iTunes won't show up on iPod?

Okay, so I imported a CD to iTunes and it worked perfectly. I hooked up my iPod and dragged the CD over to sync. The top of the iTunes window said "preparing to update items on Em's iPod". When it was finished, I unhooked my iPod touch and opened up my music app to check if the album was there and it wasn't. This hadn't happened before with the other CD's I had, so I looked at the music section of my iPod on iTunes and saw that some songs were greyed out and had a sync symbol next to it. Nothing was syncing at the time however. How did this happen?

What exactly happens when you try to redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Next:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and Ap stores and sign out and sign back in
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Similar Messages

Problem syncing and greyed out songs on iTunes

I just recently switched from an iPhone 3gs to an iPhone 5. Before switching phones, I went on iTunes and clicked "back up" in case I wanted to transfer music, photos, etc. After switching, I decided to add new music onto my new iPhone. I don't use iTunes very much, so while trying to figure out how to put music onto my phone, I clicked "restore from backup." I was afraid some of my new apps would disappear, so I clicked cancel. I checked my phone and the only difference I saw was that I got my old bookmarks back from my old iPhone.
I went back to syncing my new music and figured it out, however, I noticed that every time I clicked "sync", it would sync for a little while, stop at "step 2: backing up" and then cancel. I think cancelling the "restore from backup" interrupted the syncing process for my music because now, some of the songs are greyed out on iTunes, but they still show up on my iPhone. I'm happy the music still plays on my iPhone, but it bothers me that I can't get rid of the greyed out songs on iTunes.
Can someone please tell me how to fix the greyed out songs and how to stop my phone from syncing and canceling?
P.S.
My iPhone would sync and then cancel every time I plug in my iPhone into my computer, but I stopped that by going on iTunes to "Edit", "Preferences", "Devices", and then checkmarking the box that says "Prevent iPods, iPhones, iPads from syncing automatically."
I hope all of this makes sense >.< I feel like I should be jumping up and down in joy for getting an upgrade, but I'm bummed out now that this has to happen :/

I'm sorry I don't have a solution to post, but just want to say that I too (and I'm sure, among millions of others) have experienced nothing but frustration and anger at all the ridiculous bugs that have happened seemingly without any interference from the user's end.
I can't even begin to list all the problems I've had since being forced to upgrade to iOS 7 on my iPhone(s) and iPad(s) being a family of Apple users. The OS "Music" app is completely useless now (half of my 1,200 songs are "greyed out" and unplayable), iTunes doesn't sync properly (it absonlutely refuses to transfer songs no matter how many options and selections in the various panes are checked off) and everything is INCREDIBLY slow.
I've read SO many possible solutions and fixes and, really, I don't have the TIME to be reading endless posts and screwing around "experimenting" trying to get it fixed. And Apple, as usual, is mum and nowhere to be found.
My advice to tech companies is to LEAVE THINGS BE -- especially if there is no real improvement. Unless the change significantly improves the functionality—changing the interface, buttons, or even the icons JUST BECAUSE is stupid policy and infuriates those of us whose lives don't live and breathe Apple...and just want a functioning phone.

I have greyed out songs on iTunes how do i get them back or start again

i have greyed out songs on iTunes how do i get them back or start again.
I am so sad it just shouldn't be this hard.
why is there not a fix in the next update
Really how do i know what community to post on
Help, i just want to listen to some of my favourite songs

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Get rid of greyed out songs on iTunes on the PC

It happens on my Windows desktop where I go on "My Device" on iTunes where it was 3 greyed out songs with the dotted circle. Whenever I try deleting them and then sync my phone, they reappear. It's very frustrating. Can anyone help me how to stop this?

When the media on the device won't update as expected during a sync the method that usually works is this:
Export the contents of the camera roll. (You should do this routinely anyway.)
Backup the device, unless you have a recent backup that you would prefer to restore.
Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
Restore the chosen backup.
In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.
tt2

Greyed out songs in iTunes library!!

Hi all can anyone help me out with this? My music files are all mp4, the original file has not been moved, music was on my phone for months and worked fine and then i noticed over half of my playlist were missing. I looked on iTunes library on my mac and they were grey? I have tried re-adding the song into the library but now it won't accept them? I am unsure as to why this has happened. It also happens to my movie library aswell? every now and then a movie that is in the list turns grey for no reason then i have to re-add it back on again and then delete the grey copy? So frustrating and very annoying! Can anyone help me please? Thanks

I know this is probably to late, When I had grayed out songs on my Iphone 5 this is how i got rid of them.
Had my Iphone plugged into my laptop, opened Itunes, Clicked my iphone tab on itunes then clicked Music.
When your music from your iphone appear navigate to the songs that are grayed out, right click and choose Delete.
This worked for me.

ITunes Match - Greyed out songs when iTunes restarted

I am using iTunes 12 (latest version) on a Macbook 2010 running Yosemite 10.10.1
I do not store any music locally, and access around 2000 songs in iTunes Match. When I turn on iTunes Match, all songs display fine in iTunes.
The problem - When I quit iTunes and relaunch it, the songs are all there, however they are Greyed out and do not respond to any clicking or playing. This results in having to turn off and on iTunes Match every time I open iTunes, extremely annoying.
Can anyone help?
Thanks

Hopefully when you deleted them locally, you did not check the "delete also from iTunes Match." That said, while I don't right-click, I do believe that if the item is grayed out, and it has a cloud icon next to it with an arrow, it's telling you that it's available for download. If that's what you're seeing, then just click on the cloud icon to download.

All songs from itunes do not show up on ipod

I am having trouble getting all my songs from itunes to my ipod. When in itunes if I click on my ipod it says all the songs are there, but when I try to find them on my ipod they are not there. If someone could help me out figuring why not all songs are loaded to my ipod that would be awesome... Thanks

Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe

Greyed out songs only are displayed when iPhone is connected to iTunes? How do I fix?

I've googled everything available on the internet to fix this problem, nothing works. Deleted itunes library files, deleted itunes_control folder on iphone using iExplorer, tried manually removing greyed out songs... but they come back everytime. It's only songs that iv'e downloaded for free from itunes. I have not one single song in my itunes library and nothing in the cloud either. 15 songs are hidden, but apparently they always like to show up on my iphone as greyed out, only when connected to itunes. Nothing i displayed on my phone it's while using it. Very frustrated. Pls Help.

Hello daddyleon75,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Have a nice day,
Mario

Syncing music on 4s and ITunes - Greyed out songs

For some reason, when I sync my iphone to itunes on my Macbook Pro, there are a group of about 30 songs that keep reappearing greyed out on the ITunes screen on the computer.
I've deleted these songs from the phone, I've deleted any pending downloads on the phone. I can delete all of the music out of the phone itself and out of the Iphone music screen in ITunes while it's connected, and sync them and they disappear. But the second I unplug it and plug it back in, they show up greyed out again in the music window for the iphone in Itunes on my macbook.
Any suggestions? It's extrememly annoying.

Did you try transferring purchased items to your computer? Take a look at his link, http://support.apple.com/kb/HT1848

So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

Logging out of itunes store and logging in again has worked for some people

Greyed out songs on iPhone and not visible at all in iTunes

I have recently had to replace my iphone due to the microphone breaking, when restoring my new iphone and attempting to transfer all my music onto it, I noticed it asking me to sign in to the apple store with an email address I have never used or recognised.
The majority of my music is not sourced from itunes and I now realise that in my collection I have a few music files that were originally bought and connected to somebody elses apple ID. It is asking me to sign in to these ID's when trying to sync the songs, the problem being they are not my apple ID's and I don't know the passwords so it is impossible. So the songs appear greyed out on my iphone (un playable, can't edit/delete etc) and don't appear in the music tab of my iphone at all in itunes.
At the same time of my iphone replacement I have also bought a macbook air. To fix the above problem I thought I would be able to start fresh with a brand new itunes library on my macbook. I ripped a few cd's and started a new library, (it warned me that I would have to erase the current library and start again + authorize the macbook) but the greyed out songs still appear and every time i sync my iphone it asks me to sign in to the other apple ID's connected with the individual songs.
How do I remove these files completely?
Thanks for your help.

I did not do any updates on my iphone 4. Lo and behold, suddenly these circles with dots appeared next to some songs on the ipod. The ipod would speed scroll through them, and then grey them out. Like for you, I could not play them anymore. So I deleted all the songs on the ipod, and reloaded them from my iTunes. Now, the greyed songs are all visible, with duplicate new loads in black. What the h**k is this? How do I get rid of all the songs that have been deleted but still are all listed in grey?

Greyed-out songs problem

First off, I'd like to start by saying that I'm sorry if I there are other threads that already talked about this. I tried googling for solutions, but I could not find any one article that could help my current problem.
After downloading my songs onto my iTunes, I tried to sync the songs to my iPhone. That's when the "Greyed-out" songs started showing up. In the Library itself, the songs are normal, playable. But under "Devices" -> Music, the songs appear "greyed-out" with a circle being created with two arrows that do not move. Furtherrmore, the "grey-out" song(s) does not sync to my iPhone. Below is a picture of the problem.
Again, the song is plays perfectly fine in the Library. However, it will not play under the Devices -> Music category nor will it appear on my iPhone. Please help me. I am tired of this problem and would like a quick solution. If there was a thread with the exact same problem, please post the link to said thread IF there is a solution. It is much appreciated.
I already tried one of the solutions that worked one time but doesn't seem to work now. The solution involved logging out of one's Apple account then logging back in. As I said, this one doesn't seem to work for me anymore. Any help and input is appreciated. Thanks.

All right I have figured out "my problem" with the Greyed-out playlist
1. I backed up my music files to an external hard drive and an old iPod that I had. I did not remove anything from my iPhone 4s or update it, I left it alone.
2. Completely removed iTunes from my computer ( this will work for a PC only,I don't own a mac)
     control panel, remove iTunes
     Start menu>Search bar> "regedt32"   (this opens your registry, you may be prompted "Windows need your permissions to continue" just click continue)
     Once your registry is opened
make sure "computer" is selected
press "CTRL + F"
search iTunes
delete all associated files, extensions etc with "iTunes"
after all that is completed restart, its Microsoft
3. Open up your Internet browser and download the latest and greatest iTunes and install it on your computer
4. After you install the program DO NOT CONNECT YOUR iPod or iPhone
5. Open iTunes> Store> Authorize this computer
If you get the "iTunes hangs on access iTunes store" follow these steps, my iTunes did this
Close your iTunes,
Go to command Prompt
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 an above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in netsh winsock reset Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now. My iTunes started working
6. I connected my old iPod, it populated my playslist/songs/movies I was using before
After this loaded I connected my iPhone and to my surprise my phone started automatically syncing
All 3000 songs are now able to be played on my phone, now all I have to do is update the Mrs. phone tonight
I hope this helps you and your problems with the infamous "greyed-out playlist"
Cheers,
The_Quacks
Message was edited by: The_Quacks
wow the format is terrible, i am sorry for that i used the bullets that the forum provides and they didnt populate in my post. how irritating

ITunes won't show my iPhone as a connected device

Had an issue with my phone, when syncing files would appear on my phone but not actually be able to play so i deleted all the files off of my phone and started following trouble shooting steps however now iTunes won't show my device as connected however it is charging and my computer has recognized it as being plugged in. I have also tried syncing over wi-fi but it doesnt give me the option to and the 'sync now' button is greyed out. Any help would be much appreciated as i listen to music about 5 hours a day on my iPhone.

Hi there mead266,
If I understand correctly your phone is not being seen in iTunes but otherwise your computer does detect that it is plugged in. I would recommend the troubleshooting in the following article to help you get that resolved, named:
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling

My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

Greyed out songs do not sync

I have seen variations of this question elsewhere, but none quite on point.
I have a number of albums in the iTunes library (Windows 8.1) in which a random number of tracks are greyed out. Some people have reported also seeing a dotted circle next to the greyed out song -- this is not the problem I am having. (There is an image below) I can play these on iTunes with no problem. However, iTunes refuses to sync these 'greyed out' tracks with the iPhone. This 'greyed out' effect is clearly a part of the design of the program, and yet no one seems to have thought to include an explanation to the user within the program as to why these are greyed out. I assume the problem is somewhere with my iTunes library.
Any suggestions would be greatly appreciated.

Hello there, Mo-Brooklyn.
The following Knowledge Base article has some great pointers, depending on wether you choose to automatically or manually sync your content:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
if you're still unable to sync the content to your iPhone, you might try downloading it directly to your device:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Greyed out songs on iTunes won't show up on iPod?

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