Hard drive shot!

Went to the Apple store and the Genius said my hard drive is on its death bed. Anyone know of a good site where i can get one and have someone else install?

Will this work on my MB (MacBook Pro
Yes.
1. 1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase.
2. Boot from the external drive, Format the New Drove Mac OS Extended then use Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
OR SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
3. You really need them, but in a pinch you can use Disk Utility while booted from the External to erase the internal & Format the new one.

Similar Messages

Hard Drive Shot - 2nd Time!!

In August of 2007, I got a MacBook to use for college. My sister got the exact same model, on the same day. She has had no problems with her machine. I, on the other hand, have had hard drive problems not once, but twice, in the short period of time that I've owned the machine.
The first time this happened, I turned the machine on, and it made clicking noises and soon displayed that dreaded gray screen of death. Soon, a folder icon with a question mark appeared. I had one friend look at it, then she asked her boyfriend, who is much better with computers, about it. He doesn't particularly like Macs and told me to throw it out the window, but as far as real advice, he couldn't help either. I took it to Computer Care here on campus, and they called me a little while later to say the entire hard drive was shot.
I was obviously upset, as I had had the machine for about a month and had nothing backed up. I had to order a new hard drive, and after a lot of hassle involving a very rude customer support person at Apple, problems with shipping, and finally a fairly helpful person at support who helped me figure out the shipping issues, I got my new drive, and Computer Care installed it for me. Needless to say, it wasn't something I wanted to go through again.
The other day, I had my computer on sleep mode, and when I went to use it, it wasn't responding. After I let it sit and let the cursor rotate for a few minutes, I restarted the machine. To my horror, when it started up, once again it was making loud clicking noises and showed the gray screen. Pretty soon the folder with the question mark showed up and I was ready to panic. I called home to get help from my Dad, who knows more than anyone I know about Mac products and swears by them, and to have them look up service centers. We tried a couple of things but I was pretty much resigned to the fact that my hard drive was again damaged and I had once again lost everything. (I had just that day deleted extra stuff from my desktop and was going to back-up as much as possible this weekend. The only thing I have backed up is my iTunes library of music.)
I was shipped the installation disks, and brought my computer to Computer Care once more to have them take a look, just in case. The verdict was the same, and they said it was extremely rare for it to happen twice to the same machine in such a short amount of time. I've now ordered ANOTHER new drive, and called technical support tonight, hoping Computer Care just thought the easiest solution was to replace the drive and that there might be something else I could do to try to salvage what I could. I was walked through trying to see what was on the drive with the first installation disk, but was told once again that everything was probably gone.
When I get the hard drive in the mail, Computer Care will install it once more for me, and I'll use the start up disks again.
I'm here now to see if there's any possible way to get some of my work back, but also to inquire as to whether this has happened to anyone else. Why would this happen twice in such a short amount of time? I've been raised with Mac computers (I remember having a black and white one years back) and have tried to defend them against PC friends in the past, but quite honestly, I'm not sure I want to stick with them after all of this. How do I know this isn't going to happen again?
Don't get me wrong, I'm glad Apple has sent me a hard drive free of charge in the past and is doing so again, but they shouldn't have to in the first place. I was upset the first time this happened, and am now as well, but I'm also really confused that I'm having so much trouble with a product from a company that I've stuck by until now.
Anyone had a similar experience?
thanks for your time.

Also, I keep trying to find a way to e-mail Apple about addressing this issue and about the information I am now finding on MacBook HD failures, but I keep getting led in circles in the support section of the website. Anyone know which email I'd use to contact them about this?

Can't Reinstall OS X - is my hard drive shot?

I have a mid-2011 27" imac running Mavericks (10.9.1).
Recently the machine has been performing random resets with no warning, which I got tired of, so I tried to repair the disk but disk utility was unable to do it. Figured this was either an OS problem or a hardware problem.
I had good backups of all my data so I decided to completely wipe the disk and start over. I zeroed the disk using one of my backups as the boot drive.
When I went back into internet recovery mode, all seemed fine at first. The computer reset and started to try to reinstall Mavericks. However, it gets halfway into the install, then pops up an exclamation point and gives me a big error message that says "unable to install OS X." No further details. It's done this a few times.
I assume this means I have some kind of fundamental problem with my hardware and need a new drive. Is there any other possibility? Would there be any utility to trying to install OS X onto the drive after booting off my external backup clone? I don't even know if I can do that - the only way I've ever reinstalled OS X is through disk utilities when in recovery mode.
If the hard drive is dead, is it worth trying to put in a new drive myself? Or should I just scrap the whole thing and get a new computer? I've done other hardware work on my older computers in the past, but my understanding is that there are some idiosyncrasies about these mid-2011 imacs (like the fan speed/heat settings) that make this more challenging.

You should be able to boot into your external clone, use that Disk Utility to erase the internal drive (again), and then clone back your entire system.
I don't know if you can get to install the OS via recovery now; you should have been in the recovery partition while erasing the drive and then immediately installing the OS. When you erased the hard drive, you might have erased the hidden recovery partition as well - I'm not sure about that though.

Is my hard drive shot?

I have a 4 month old macbook that is having severe problems. Earlier this evening it made a weird sound and crashed entirely. I had to resort to a hard shut down and upon rebooting the apple insignia on the grey screen was replaced by a circle with a slash through it. I performed a hardware check with software disc 1 and it found no problems. I then decided to try an archive and install (from what I can gather this should repair the OS and save my files.
Now, the big problem, I've been moving through the installation, have accepted the license agreement and am now to select my destination volume to install. However, nothing is turning up. Does this mean my HD is dead?
Thank you for any help.
John

Hmm, I was afraid of that (very afraid)..Thank you for the response..

Hard drive issues

Hi all. I'm looking for some help with my late 08 macbook.
I've recently installed snow leopard, and I've been having some problems, and I'm worried about the hard drive. Anytime I try to either download new data to the hard drive (ie. software update/transfer of files from external hard drive) it freezes after a short while, and the drive begins to make a strange noise. Not quite a clicking noise but a loud dull almost grounding noise with some form of clicking or like a lever closing 2-3 times. The noise continues, and the computer completely freezes.
I've re-installed the osx and done a restore from a previous version (leopard), and the problem re-appears. I've repaired the permissions and the disk. Whenever I repair the disk it states the disk is ok. I can use the computer, and no problems until I try to load something onto the hard-drive.
Any ideas?? Is my hard drive shot?
Thanks very much

Hmm can't say from that if your hard drive is shot. If you have an external hard drive big enough (my late 08 macbook has a 160GB hard drive) I'd suggest either using Time Machine to make a backup of your data or Disk Utility's restore feature to copy the data to the drive.
After you do that (or if you're not able) try booting in single user mode (holding cmd+S on startup) and typing the command "fsck -fy" (no quotes) this should check for problems with the filesystem structure and repair them. If it gives you messages like "Volume cannot be fixed", keep trying. It often will yield a different result.
If this does not solve the problem, I'd make sure you have your data backed up, boot with the OS install disk, and reformat the hard drive.
Sidenote- my 160GB drive isn't quite cutting it, so I ordered ($53) a 7200RPM 320GB notebook drive for it last night. I'd consider that, too, if you're going to be reformatting anyway.
Best of luck!

I install a new hard drive now what??

i took my laptop to the apple store and it turned out the hard drive shot so i purchased on myself and installed it myself using the website ifixit. everything when well but now what do i do next? i tried to install the software but nothing happen it stops in the middle of installation process.

Welcome to Apple Discussions!
Did you format your new drive before attempting to install the software? If not, You need to do this first. Often drives are shipped not formatted for Macs.
Using your install disc, navigate to Disk Utility. Go to the partition tab and partition your new drive with one partition and be sure the format is "Mac Extended (Journaled) and the Partition Map Scheme is "Apple Partition Map". Once the drive is properly formatted, you should be able to install your software successfully.
Good luck!

Dv7 Hard Drive slowdown problem

I have an HP dv7-1273cl laptop running Windows 7 and after about an hour of operation the hard drive slows to a crawl & then stops. The activity light stays lit and drive makes no noise. It recovers when I let it cool off. Is the hard drive shot?

Hi,
If the Hard Drive is starting to fail, I would strongly recommend backing-up all your personal files etc before trying the following procedure.
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
If both the above tests pass, try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Agree to schedule the check at the next system restart and then restart the notebook - this process can take a couple of hours to complete before loading back into Windows.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I want to move my Aperture library to Lightroom. All of my photos are on a hard drive. Do I just click import on Lightroom or is there more to it? All of my photos were shot in RAW.

Originally, I moved the photos in each album one by one. The task was tedious but the photos did transfer. Eventually, I ran out of disk space. Now I have an 8 GB dual Thunderbolt hard drive. This time, after speaking with Adobe, I was told to just "move the photos to Lightroom by clicking import." Is that all there is to it? All of my photos were shot in RAW.

No, no, no. Can't believe they still don't understand the plugin after all this time. Adobe support is abysmal. And you pay a subscription fee!
The plug-in is a great alternative, but it does have issues. And the most important steps for migration need to be done in Aperture, which may explain their skills gap.
See this post for a partial explanation.
How did your migration to Adobe Lightroom go?
The key to NOT running out of disk space is to relocate your images from "managed" status to "referenced". You can specify a better folder structure for your resulting Lightroom library. Be aware that you will need some overhead, as your Aperture library (metadata) takes space, as your Lightroom catalog will, too. But migrating "managed" Aperture images results in a full copy.
There's other considerations for Aperture previews. Although much smaller, all previews "should" be copied. I've actually found that the plugin fails to copy a majority of previews.
Lightroom will copy managed raw files, but will just point to referenced raw files. If you choose to copy previews, it will copy all previews. Not much to the plugin, but it helps to know to pre-tag images in Aperture, and make sure you do some sort of file-level compare to make sure everything is copied over. I've made several posts on these issues under "Photo Enthusiast" in this forum.
https://forums.adobe.com/community/lightroom/content

How do I change all permissions on a hard drive in one shot?

I am a video editor who just moved a few hard drives into my new Mac Pro.
Unfortunately, all the footage is 'Owned' by the 'User' of the old Mac Pro. This means that I can't move or rename files, among other limitations I'm certain that I just haven't run into yet.
Instead of going one by one unlocking and adding myself as an owner with read and write capabilities, is there anyway to apply such a change to all files and folders on a hard drive in one action?
Thank you very very kindly!

Select the drive or folder of files, then Finder > Get Info and apply your permissions and at the bottom is a spoky thingy that you click and apply to enclosed items.
Don't do this on a boot drive, only onto folders you know to be of the older user account. Not program folders or system folders as they have other permisssions settings.
If you have problems with user permisisons on your account, then there is a Step to fix that here
Step by Step to fix your Mac

Nothing works on iPod, I think my hard drive is shot on my 120g classic. Help?

Okay, so I purchased the iPod at Target in April of 2010. I didn't save the receipt or buy any sort of warranty plan or anything because I didn't anticipate any problems and frankly didn't have the cash. I also never registered the iPod with Apple or anything like that. I know this was a bad plan. But anyway, about 4 months after using the iPod it started getting...screwy. Some songs lost their album artwork or some of the album artworks got switched, for example Radiohead songs all had Killers album covers and Pink album covers instead of their originals. It was weird but nothing else seemed to be wrong. Later I noticed that some songs would only play for a minute or so and then skip to the next song in the playlist or album. And some songs wouldn't play at all. I could still listen to some of my music just fine so I ignored it in hopes it would go away. It didn't so I tried the 5 R's on the troubleshooting page and it didn't really help anything. It only made it worse. It made it so I couldn't listen to ANY song. I could go to any song in my library and once I clicked play, the little play triangle icon would show up at the top bar of the screen but the slider was stuck at 0.00 and no music would play. No music worked, but I was able to watch my podcasts, view photos, and watch most of my one movie. About 15 minutes from the end of the movie, though, it froze and went to the apple logo. After a month or so I noticed that when I plugged the iPod into my computer it made iTunes completely unresponsive no matter what I did. As soon as I disconnected the iPod it became responsive again. I searched through internet forums for help and found little to no help. I reinstalled iTunes about 3 times before giving up and putting the broken iPod on a shelf. Today I found it and thought I could possibly make it work again, and so I plugged it into my laptop (I hadn't used it before with the laptop) and nothing had changed versus the desktop; it still rendered iTunes unresponsive. So I did some research and found a couple new things. I first tried putting it into disk mode (hadn't tried that before) and it seemed to work just fine! I plugged it in and my iTunes remained the same. I renamed it just to differentiate it from my iPod Nano, and hit the sync button. While it was syncing I listened to some music and sometimes it would make the music skip just a bit or delay playing the next song, but it never completely stopped anything. I waited for it to sync my 23 gb of music, and after an hour or so I looked at it and it said something about being unable to sync because of an error (-50) or something to that effect. Later tonight I found out the diagnostic test and performed it. I couldn't get all the way through the auto test because I don't and never have had a firewire adapter, but I poked around the hard drive test and this is what I came up with:
Retracts: 21
Reallocs: 16376
Pending Sectors: 0
PowerOn Hours: 230
Start/Stops: 7686
Temp: Current 33c
Temp: Min 19c
Temp: Max 49c.
I read somewhere that the higher numbers of the reallocs and the pending sectors are bad.... And my reallocs number is astronomically high. So I'm thinking my hard drive is fried. Is it worth it to jump through all the hoops to fix it, and possibly not even be able to since I have no warranty or proof of purchase, or should I just invest in a new iPod?

Thank you for a delightful and very detailed descripton of your problem. Delight because you have tried everything that this forum can offer you, and you are quite right in stating your hardisk is dying (fried). You can try Apple, but if they wont replace the Hardisk at your acceptable price, then try 3rd Party vendors near your area.
If you need max 32GB of space for music, perhaps, try a 3rd Party vendor, who can replace your hardisk with a 32GB SSD, these definitely wont give you hardisk problems.
If you are a video junkie, then junk this idea, even a 64GB SSD can set you back a few hundreds.
Have a nice day.
PS: SSD are Solid State Drive, some use Compact Flash Memory, there are not new, been in used for some years by Apple.

How to create a repository(not just custom) using your hard drive

I don't know if many people know about this, so I am giving this a shot. There are three major articles on wiki.archlinux.org: Custom local repository,
Using a CD-ROM as a repository, and Offline Installation of Packages. These are available online through the WIKIs at archlinux.org.
I was first confused because when I was reading "Offline installation of packages", I didn't know what these ".db.tar.gz" files where. I came mainly from a Debian / Ubuntu
background (I actually tried many distros before this), so getting used to the way the repository works and no graphical install manager for it. However, I enjoyed a challenge and
I found out that these are database packages that contain descriptions and locations on where these files are located. The ones on the ftp server are already compiled. I don't know if,
however they are compiled with the most recent versions.
With all that said, I thought you had to have it all in one directory in order for this to work, but as it turns out, location is not really an issue. I decided to have a directory reside on the root.
I chose root because it's only for the install of my own packages. I could have done it as a seperate user account, such as "repos" in PCLinuxOS (another distro I tried). I didn't want to have a seperate account for this. Therefore, I created "/root/repository". Within this directory I created directories for all repository archives. I basically did a "cd /mnt/dvd" and migrated to the particular repository directories. I would copy all the "pkg.tar.gz" files into their respective directories with "cp * ~/repository/<name-of-dir>". For intance, I started with the "core" directory, because there was some things I didn't install in the core directory during installation and if the packages needed it, it was there. This follows for the rest of the directories, such as "community", "testing", and "unstable", etc.You can go to the ftp mirrors to find out what directories are available. The main point is that your files should be in the format ".pkg.tar.gz". These are package files that get converted into a sort of database format that as I mentioned, informs the system the description and where the files are located, and so on.
The command to perform this, is "tar -xvf /root/repository/core/core.db.tar.gz *.pkg.tar.gz". You can replace core with whatever repository you are adding. So, for example, "extra.db.tar.gz" would be in the "extra" directory. This information is located in the "Offline installation of packages". The command to create this database is called, "repo-add".
The format for this command is "repo-add /path/to/dir.db.tar.gz *.pkg.tar.gz". So, if it's the core packages you would "cd ~/repository/core" and "repo-add core.db.tar.gz *.pkg.tar.gz".
Then, you need to edit the "/etc/pacman.conf" configuration file for pacman. I basically would comment all out except for the repositories I need. So, for example "[core]" and "/etc/pacman.d/core" would tell where normally the servers are located for these files. This information is located int the "Custom local repository" article.using the "repo-add" command.
Furthermore, I edited each server file located in "/etc/pacman.d/<repository>" where repository is core, extra, etc. I would perform, "nano /etc/pacman.d/core" for example and comment out all servers. I then add a "local repository" by typing in "file:///root/repository/core", saved it, and then did a "pacman -Sy" to update the repository database. Now, I can do "pacman -S <package-name>" where package-name is whatever I wanted to install. Voila! Please let me know of any suggestions, questions, insights, or comments. I hope I'm not missing anything in this article. I do remember using "rm -rf * in the "/var/lib/pacman/<repository>"directories and using "tar xvf <repository>.db.tar.gz". I don't if that something to do with it, though. Be careful with the "rm -rf *" command, because you can erase your hard drive if you are not careful, for those who aren't informed.
P.S. Please note all these are done with the root user.

pressh wrote:
gradgrind wrote:
smitty wrote:pressh, I understand and appreciate your point of view... well taken! Are you implying that I should have written in steps, such as 1, 2, and 3? Also, should I have got ridden of the redundant information if it is contained in the Wiki article and / or taken out the commands on how to apply them and left only with the explanation? Is this what you imply? Sorry if I seem redundant with these questions, but I'm curious so I can improve for the future. I am new to this and open to any suggestion and comments.
Maybe you could either edit the existing wiki pages where they were not clear to you, or else add a new wiki page, or both. Certainly give the whole a clearer (visual) structure, and (if they don't already exist) add links between the connected wiki pages.
Yes that is partly what I mean. Further you could get rid of the information that is not really needed to follow the guide (for example what the command 'repo-add' does. People could if they are interested look it up in the script itself, or you could add it here and link to it).
And yes a bit of structure would be nice. You don't have to nessesarily call it 1,2,3, as long as it has some kind of structure in it (the visual point is very important here). You could take a look at existing wiki pages on the web and see how most of them (not all of them are good of course) are structured.
That's a good point, too. How do I found out what articles are more effective? I am doing research on this particular matter at the moment and came across articles that have tips on technical writing. Could this help in the long run? Or, is it better to get feedback from other users and improve that way? In other words, do first, and ask later, as one user point out?

I think my hard drive is about to die, can I get some help?

Hello! Well, I have an iMac (I believe it's a mid 2007 model?) 20 inch, Core 2 Duo, and I believe my hard drive is failing. It's a long story, but its more or less exactly how it played out, so bear with me.
I noticed a few things going wonky a little while back, and started to back up data piece by piece. Well, eventually, I decided the best thing to do was to find a way to back-up my important files (I would have simply made a bootable back-up image of my HD on my external drive, but I have too many video and audio files on there to risk losing should I make it a dedicated back-up drive). Well, in transferring my files into my external drive I received Finder Error -36 (or something, may have been 036). After researching the error, it seems it commonly pops up with one of two possible cases:
in transferring files between windows and mac formatted drives and causing an error, or
a potentially failing hard drive.
Fearing the worst, I ran a verify disk on Disk Utility, and it said the disk needed to be repaired. Booted from my DVD, and ran the Repair Disk. It said the disk could not be repaired, to make immediate back-ups, and reformat the drive. Well, I hurried back over to mac to continue to attempt backing up my data to prepare for the reformat, the computer simply would no longer boot up the disk. It would go to the white screen and begin to boot, then immediately shut down. My BootCamp partition worked fine, however, except for a very similar transferring error. So I went ahead and reformatted (a quick one the first time) and Mac OS X refused to install (I am not sure if this was a DVD error as my optical drive is shot and very stubborn about reading a disc once I get one into the drive). I reformatted again, this time doing a 0 write out option.
After an excruciating week to reformat on a 0 write out, I installed Mac OS X (Leopard this time as to opposed Snow Leopard, in case it was a scratched disc). Well, thinking I had cured the problem, I tried to update to latest version, and upon doing so, encountered an error telling me the OS could not be updated. After rebooting the system, the computer seemed to go into a permanent status of a looped reboot. It would literally restart just as soon as the disk was loaded. So I reformatted again, installed Leopard, and ran disk utility. It told me that the disk could not be verified and needs to be repaired (after passing the verification test when booted from the DVD). Now when I am on the mac, it is incredibly slow and sluggish, and takes anywhere from 15 minutes to an hour to load iTunes, or even check e-mail on Safari. This was cause for my original concern before the Finder Error I encountered and believed it was just ram dying, but decided to get a head start on backing up files in case it was something far more serious. Is my hard drive simply dead and needs to be replaced, or is there something else I could do? It is currently running basic Leopard from the install disc without further updates, as it seems updating the system tends to kill it.
Thanks for any help at all greatly appreciated.

To be honest your post is rambling and difficult to read due to the lack of proper punctuation I only read it part way however...
The first thing to do is a proper backup. Your system has Time Machine built into it, here is the Time Machine Tutorial. Look that over, get yourself an external HD to use as a TM drive and backup properly! This will backup all of OS X however it will NOT backup MS Windows!
If you think your HD is failing then run Apple Hardware Test in Extended Mode and if it reports errors you can post them here.
Roger

Hard drive array losing access - suspect controller - zfs

i am having a problem with one of my arrays, this is a zfs fielsystem. It consists of a 1x500GB, 2x750GB, and 1x2TB, linear array. the pool is named 'pool'. I have to mention here, i dont have enough hard drive to have a raidz (raid5) setup yet, so there is no actual redundancy to so the zfs cant auto repair itself from a copy because there is none, therefore all auto repair features can be thrown out the door in this equation meaning i believe its possible that the filesystem can easily be corrupted by the controller in this specific case which i suspect. Please keep that in mind while reading the following.
I just upgraded my binaries, therefore i removed zfs-fuse and installed archzfs. did i remove it completely? not sure. i wasnt able to get my array back up and running until i fiddled with the sata cables, moved around the sata connectors, tinkered with bios drive detect. after i got it running, i copied some files off of it from samba thinking it might not last long. the copy was succesfull, but problems began surfacing again shortly after. so now i suspect i have a bad controller on my gigabyte board. I round recently someone else who had this issue so im thinking its not the hard drive.
I did some smartmontools tests last night and found that ll drives are showing good on a short test, they all passed. today im not having so much luck with getting access. there is hangs on reboot, and the drive light stays on. when i try to run zfs and zpool commands its stating the system is hanging. i have been getting what appears as HD errors as well, ill have to manually type them in here since no copy and paste from the console to the maching im posting from, and the errors arent showing up via ssh or i would copy them from my terminal tha ti currently have open to here.
ata7: SRST failed (errno=-16)
reset failed, giving up,
end_request I/O error, dev sdc, sector 637543760
' ' ' ' '''' ' ' ''' sector 637543833
sd 6:0:0:0 got wrong page
' ' ' ' ' '' asking for cache data failed
' ' ' ' ' ' assuming drive cache: write through
info task txg_sync:348 blocked for more than 120 seconds
and so forth, and when i boot i see this each time which is making me feel that the HD is going bad, however i still want to believe its the controller.
Note, it seems only those two sectors show up, is it possible that the controller shot out those two sectors with bad data? {Note, i have had a windows system prior installed on this motherboard and after a few months of running lost a couple raid arrays of data as well.}
failed command: WRITE DMA EXT
... more stuff here...
ata7.00 error DRDY ERR
ICRC ABRT
blah blah blah.
so now i can give you some info from the diagnosis that im doing on it, copied from a shell terminal. Note the following metadata errors JUST appeared after i was trying to delete some files, copying didnt cause this, so it apears either something is currently degrading, or it just inevitably happened from a bad controller
[root@falcon wolfdogg]# zpool status -v
pool: pool
state: ONLINE
status: One or more devices are faulted in response to IO failures.
action: Make sure the affected devices are connected, then run 'zpool clear'.
see: http://zfsonlinux.org/msg/ZFS-8000-HC
scan: resilvered 33K in 0h0m with 0 errors on Sun Jul 21 03:52:53 2013
config:
NAME STATE READ WRITE CKSUM
pool ONLINE 0 26 0
ata-ST2000DM001-9YN164_W1E07E0G ONLINE 6 41 0
ata-ST3750640AS_5QD03NB9 ONLINE 0 0 0
ata-ST3750640AS_3QD0AD6E ONLINE 0 0 0
ata-WDC_WD5000AADS-00S9B0_WD-WCAV93917591 ONLINE 0 0 0
errors: Permanent errors have been detected in the following files:
<metadata>:<0x0>
<metadata>:<0x1>
<metadata>:<0x14>
<metadata>:<0x15>
<metadata>:<0x16d>
<metadata>:<0x171>
<metadata>:<0x277>
<metadata>:<0x179>
if one of the devices are faulted, then why are they all 4 stating online???
[root@falcon dev]# smartctl -a /dev/sdc
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.9.9-1-ARCH] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Vendor: /6:0:0:0
Product:
User Capacity: 600,332,565,813,390,450 bytes [600 PB]
Logical block size: 774843950 bytes
scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46
scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
my drive list
[root@falcon wolfdogg]# ls -lah /dev/disk/by-id/
total 0
drwxr-xr-x 2 root root 280 Jul 21 03:52 .
drwxr-xr-x 4 root root 80 Jul 21 03:52 ..
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-_NEC_DVD_RW_ND-2510A -> ../../sr0
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-ST2000DM001-9YN164_W1E07E0G -> ../../sdc
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-ST3250823AS_5ND0MS6K -> ../../sdb
lrwxrwxrwx 1 root root 10 Jul 21 03:52 ata-ST3250823AS_5ND0MS6K-part1 -> ../../sdb1
lrwxrwxrwx 1 root root 10 Jul 21 03:52 ata-ST3250823AS_5ND0MS6K-part2 -> ../../sdb2
lrwxrwxrwx 1 root root 10 Jul 21 03:52 ata-ST3250823AS_5ND0MS6K-part3 -> ../../sdb3
lrwxrwxrwx 1 root root 10 Jul 21 03:52 ata-ST3250823AS_5ND0MS6K-part4 -> ../../sdb4
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-ST3750640AS_3QD0AD6E -> ../../sde
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-ST3750640AS_5QD03NB9 -> ../../sdd
lrwxrwxrwx 1 root root 9 Jul 21 03:52 ata-WDC_WD5000AADS-00S9B0_WD-WCAV93917591 -> ../../sda
lrwxrwxrwx 1 root root 9 Jul 21 03:52 wwn-0x5000c50045406de0 -> ../../sdc
lrwxrwxrwx 1 root root 9 Jul 21 03:52 wwn-0x50014ee1ad3cc907 -> ../../sda
and this one i dont get
[root@falcon dev]# zfs list
no datasets available
i remember creating a dataset last year, why is it reporting none, but still working
is anybody seeing any patterns here? im prepared to destroy the pool and recreate it just to see if its bad data.But what im thinking to do now is since the problem appears to only be happening on the 2TB drive, either the controller just cant handle it, or the drive is bad. So, to rule out the controller there might be hope. I have a scsi card (pci to sata) connected that one of the drives in the array is connected to since i only have 4 sata slots on the mobo, and i keep the 500GB connected to there and have not yet tried the 2tb there yet. So if i connect this 2TB drive to the scsi i should see the problems disappear, unless the drive got corrupted already.
Does any experience in the arch forums know whats going on here? did i mess up by not completely removing zfs-fuse, is my HD going bad, is my controller bad, or did ZFS just get misconfigured?
Last edited by wolfdogg (2013-07-21 19:38:51)

ok, something interesting happened when i connected it (the badly reacting 2TB drive) to the scsi pci card. first of all no errors on boot.... then take a look at this, some clues to some remanants to the older zfs-fuse setup, and a working pool.
[root@falcon wolfdogg]# zfs list
NAME USED AVAIL REFER MOUNTPOINT
pool 2.95T 636G 23K /pool
pool/backup 2.95T 636G 3.49G /backup
pool/backup/falcon 27.0G 636G 27.0G /backup/falcon
pool/backup/redtail 2.92T 636G 2.92T /backup/redtail
[root@falcon wolfdogg]# zpool status
pool: pool
state: ONLINE
status: The pool is formatted using a legacy on-disk format. The pool can
still be used, but some features are unavailable.
action: Upgrade the pool using 'zpool upgrade'. Once this is done, the
pool will no longer be accessible on software that does not support
feature flags.
scan: resilvered 33K in 0h0m with 0 errors on Sun Jul 21 04:52:52 2013
config:
NAME STATE READ WRITE CKSUM
pool ONLINE 0 0 0
ata-ST2000DM001-9YN164_W1E07E0G ONLINE 0 0 0
ata-ST3750640AS_5QD03NB9 ONLINE 0 0 0
ata-ST3750640AS_3QD0AD6E ONLINE 0 0 0
ata-WDC_WD5000AADS-00S9B0_WD-WCAV93917591 ONLINE 0 0 0
errors: No known data errors
am i looking at a bios update needed here so the controller can talk to the 2TB properly?
Last edited by wolfdogg (2013-07-21 19:50:18)

Internal Hard Drives Disappeared, Finder Memory Problem

Hello Helpful Folks,
I recently installed an addional internal Hard Drive, and an additional 1GB SDRAM. This worked great for a day, but the next morning, after powering up, system was extremely sluggish, and after much deadline-induced impatient problem solving, has gone from bad to worse (system refuses to acknowledge existence of internal Hard Drives). I apologize in advance for the length of this post, but as
the devil is in the details, I figure too much info is better than not enough.
Following is a breakdown of my system: AS IT LAST WORKED; RECENT UPGRADES; and MY LAME ATTEMPTS AT PROBLEM SOLVING THAT HAVE MADE THINGS WORSE. Please don't interpret my all caps as shouting, just trying to organize this post for better clarity.
System is dedicated to Video Editing with FCP 3, running under OS 9.2.2. System is "off the Grid", i.e. no network, no internet, no printer, no gaming devices. System was purchased new in July 2001, by a friend. At one point I know this system had an Airport card, which was removed prior to my purchase in 2003. I can't remember what else it may have had installed in its history, but here's what it has now:
SYSTEM AS IT LAST WORKED:
**bold items are upgrades Original Owner or I installed with no apparent problems**
Power Mac G4 "Quicksilver" 2001
867 PowerPC G4, 256 L2, 2MB L3
-1 Stick "ValueRAM - KVR 133 x 64 C3/512" in PC 133 DIMM slot **
- "Virtual Memory" was turned off years ago due to conflict with FCP 3
-2 empty DIMM slots
-1 60 GB internal HD (Maxtor Ultra ATA/100), 1 partition, formatted HFS+, jumpered as "Master" on Internal ATA 2 ID=0 (which as I understand it is ATA/66 speed)
-1 Pioneer "Superdrive" DVD-R/W/CD-R/W on Internal ATA 0 ID=0
-NVIDIA GeForce2 MX with 32MB SDRAM in AGP Slot, feeding a 17" Apple Studio Display.
-PCI Display Card "formacGA7" - not attached to any external device, not sure what its intended purpose is.**
-3 Empty PCI Slots
-OEM Keyboard attached to Monitor's rear USB port.
-Microsoft 3 Button Wheel mouse with "IntelliEye" (wheel is 3rd Button) connected to Keyboard USB port (right side).**
-2 OEM FireWire (400) ports
-2 OEM USB (1) ports
Peripherals that have worked in various configurations with this system over the past 3 years:
-3 OWC Mercury Elite ("Oxford Chipset") Externally powered, External FireWire(400) 200GB Hard Drives, 1 partition each, formatted HFS+, daisy-chained to either of the FireWire ports.
-1 Canon GL1 MiniDV camera, attached either to the other FireWire port, or to the last drive in the chain, depending on my urgency/laziness factor. BTW, FCP 3 has worked flawlessly controlling this Cam for logging and Batch Capturing.
Applications on System Hard Drive that I have OEM CDs for:
-OS 9.2 - (I think I remember that OS X was removed from system due to conflicts shortly after original purchase)
-FCP 3
-DiskWarrior (version unknown, purchased from Alsoft in 2003)
-OWC Intech Hard Disk SpeedTools ver 3.5
Other CDs I have:
OEM CDs for Power Mac G4:
-Software Install, OS 9.2, CD vers 1
-Software Install, OS 10.0.4, CD vers 1
-Software Restore, OS 9.2 & 10.0.4 CDs vers 1, Discs 1-4 of 4.
-OEM Apple Hardware Test; Power Mac G4, SW vers 1.2.1
Applications on system Hard Drive that I don't have CDs for, that I rarely use, but I'd like to keep:
-After Effects 5.0
-QuickTime Player 6.0.2
-Toast Audio Extractor 1.1
-Toast Titanium 5.0.2
Applications on system Hard Drive I use if my wife is busy on our Windows XP machine:
-Photshop 6.0
-Microsoft Word & Excel
# of other Applications on System Hard Drive I either don't use or may be integral to the system: 260
# of Control Panels:
-Enabled: 34
-Disabled: 0
# of Extensions:
-Enabled: 174
-Disabled: 0
note: a number of the applications and extensions are for AOL, Quickbooks, Microsoft Money and the like, as well as other things I don't use (Airport, USB printers, Networking, etc.)
Smart things I did:
-Regularly made backup copies of my FCP projects to the external drives.
-Bought a copy of MacDrive so I can see what's on my External Drives on the XP machine.
-Printed out System Profile before I installed upgrades.
-Thoroughly searched this discussion board for and gathered as much info as I could before upgrading.
Dumb things I did:
-Made a copy, but not a clone, of my System Folder to one of the external drives when I first got it.
-Didn't keep any sort of separate log of what's on the External Drives.
-Never ran any sort of Disk Maintenance, even after one of the Externals crashed (DiskWarrior saved my butt on that).
-Ignored some of the advice on this discussion board.
Really dumb thing I did without even realizing it:
Captured all media for a rush job onto my internal system Hard Drive, as well as storing and using massive jpgs for the same job on that same drive...
Which led to painfully slow rendering times, and crashes caused by "Error: Out of Memory", which I interpreted as "Must buy more memory" and not "must make sure I'm not trying to edit media stored on system drive, especially with massive jpgs that I should reduce"
RECENT UPGRADES:
Here's what I did, and how I did it:
Turned off system, disconnected all External FireWire Devices, disconnected Monitor, opened case, touched various metal parts of case and power supply to discharge any Static, unplugged power cable.
-Installed 2 512MB sticks of "Lifetime" PC 133 SDRAM; total System RAM is now 1.5GB, all 3 DIMM slots now occupied.
-Installed 1 Maxtor "DiamondMax" Ultra ATA/133 100GB Hard Drive (8 MB buffer) as "Slave" (no jumper) in top of U-Carrier above System Hard Drive; attached to middle of original Apple ribbon cable, attached available power plug.
Taped spare jumper to inside of empty drive bay, noting origin and date. Did NOT push PMU button. Carefully closed case. Reconnected Monitor, did NOT reconnect any FireWire devices. Powered System on, but did NOT perform PRAM reset.
I don't remember the exact order of what happened next, but I think: System booted up normally, a window popped up saying a new drive had been found, would I like to intitialize it?, which I did as Mac OS extended, and then named. If I was instructed to restart, I did so, otherwise did not. Clicked on "about this Mac" and saw that it now showed 1.5GB RAM. I then went about moving Media/Render files off the System drive (and one of the Externals) onto the Internal Drive, with a combination of FCP's Media Manager, and dragging from the Finder. After files had copied, dragged Media/Render files from System Drive to Trash. Opened FCP project, had FCP re-link to new locations of missing files. Saved, closed, and re-opened project, set Capture/Scratch disc to new internal Drive. At some point I changed FCP's Memory Allocation from whatever it was to 512000KB Minimum, and 900000KB Prefered (and I hope I got all those zeroes right). Did NOT restart after changing Memory Allocation, unless a window popped up instructing me to do so, in which case I did. Re-opened my project, rendered a few thing at a noticeably increased speed, saved everything, emptied the Trash, shut everything down, and called it a night as it was 4:30 am.
A few hours later, I plugged the MiniDV and an External Drive into the FW ports and powered up the System. It was behaving extremely sluggishly. I would click on something, the pointer would turn into a wristwatch (sometimes with the minute-hand moving, sometimes not) and like an actual minute later, what I'd clicked on would open. All three drives were on the desktop, still had their files, and "About this Mac" still showed 1.5GB total Memory. So I powered down, disconnected the FW devices, waited a bit, and powered back up. Same sluggish response. I tried to open my FCP project file, and instead got a Window that said something to the effect of "The Application associated with this document could not be found". I think I tried to open FCP from the Applications folder on the System Drive and got the same message (I'd only had 3 hours sleep, no coffee, my client had died, and his family was coming for whatever I had in a few hours).
LAME ATTEMPTS AT PROBLEM SOLVING THAT HAVE MADE THINGS WORSE
Panic had set in, which never solves anything, so I don't remember what order I performed which tasks, between searching for clues in this forum, and convincing myself that that would be faster than trying to compose a question, waiting for a response, etc.
The first two things I did, and I can't remember which I did first (both from Keyboard Commands during Restart):
Rebuild Desktop
PRAM Reset
Neither of those solved the problem, so I continued.
I tried restarting without extensions.
I would get errors that said something like "Not Enough Memory to Open Finder".
I tried booting from Disc 1 of the Software Restore Disk, which only wanted to destroy my data.
I tried booting from the OS 10 disk, with the same result.
I was finally able to boot from the OS 9.2 Software Install Disk, and actually saw both internal drives on the desktop, and the 1.5GB RAM in About this Mac. I tried to allocate more memory to Finder, but was informed that "Cannot Perform Requested Operation. This operation requires versions above 8.0".
I think at this point I decided that I must have too many extensions, and started disabling ones I thought irrelevent to my cause (mostly anything that said "AOL", "Airport", "Ethernet", "Printer", "Modem", "Speakable", and a couple things called "Open TPT".
It gets worse. Then I decided to turn off some "unnecessary" things via the control panels, but somehow managed to disable the control panels themselves: AppleTalk, DialAssist, File Sharing, Modem, Mouse (as I saw that Microsoft Mouse was among the others), Remote Access, Speech, USB Printer Sharing, and possibly TCP/IP.
That certainly didn't help anything (though upon restarting from the OS 9.2 Disc I was able to see the extensions and control panels in their respective "Disabled" folders in the System Folder). But I still wasn't able to get more Memory to Finder.
So, I decided a few more PRAM resets might help, which succeeded in making both Internal Hard Drives disappear. I tried booting up from the DiskWarrior disc, but even the Mighty DiskWarrior couldn't find the drives. I performed the longer, in depth version of the Apple Hardware Tools tests, which reported that everything's fine (including the new RAM), but made no mention of the Hard Drives at all. The deadline having long passed, I shut the system down. I read through more posts and tech articles, etc.
I searched my External drives with MacDrive on my XP, and found the drive that has the copy of my System Folder (which shows all extensions and control panels as enabled); not sure if the Quicksilver will boot from that, I don't know what the Keyboard command for booting from a FireWire drive is (if there is one) and the drive itself only has 900MB of free space.
I can't find any reference to Internal ATA drives anywhere in the MacDrive documentation; if it was possible I'd put them into the XP, get the files off the Mac drives, reformat them and install OS9 from the Discs.
This is where I am now:
The Quick Silver is still powered down. I removed the Microsft mouse and replaced it with the OEM Apple mouse. I opened the case, and removed the PRAM/Backup battery (manufacture date: July 2001). Couldn't find my voltmeter, so took the bat to Radio Shack and bought a new one. Had the Radio Shack guy test the old one: it showed 3.69 volts still. Have not installed the new battery yet. The case is still open, waiting for any advice any of you might have to offer.
Thank you all so much for your patience in perusing and pursuing this.
Sincerely,
Patterson
Power Mac G4 Quicksilver 867 Mac OS 9.2.x 17" Studio Display, 512MB RAM

Thank you Rodney and John,
The jumpers are correct for both Maxtor Drives.
Rodney, you are correct in that the initial problem (slow rendering/"out of Memory" crashes) was caused by my not realizing I'd stupidly captured several GBs of media to my system drive, and not checking which drives those files were on (as I'd assumed I'd put them on one of my external media drives) once that problem presented itself.
Before I'd determined what I'd done, I bought the extra RAM. After I'd found the media files on the System Drive, and saw that my dedicated media drives were too full to easily move them, I decided to buy an additional Internal drive so that I could:
-Move the Media onto it relatively quickly and finish my urgent project.
-Juggle all my media into a more organized fashion for archiving (as most of my projects are on-going long-term affairs)
-Wipe it, Partition it, and clone my System Drive onto it, as a spare bootable drive in case my OEM System Drive failed.
Copying the Media files onto the New Drive and moving the System Drive's Media files into the Trash worked great: huge improvement in Rendering, etc.
Before shutting down for the night I Emptied the Trash, and was pleased with the amount of space I'd freed up on the System Drive.
My guess is that the System Drive was terribly fragmented, having been subjected to intense use over the past 5 years without any sort of Drive Maintainence, and deleting that massive amount from it in one shot caused my extreme system sluggishness upon Startup the next day.
My subsequent lame attempts to solve the sluggishnes ultimately resulted in my losing access to both drives.
Today, I replaced the Backup Battery, pushed the PMU, re-attached the AC, and Powered Up with the case open as per your suggestion.
It was trying for a few minutes (the gray screen went black at one point, and then returned to gray) before presenting me with the flashing question mark.
There was, however, a quiet but distinct "buzzing" sound that would alternate: 1 sec "buzz", one second silence, one second "buzz", one second silence, etc. coming from the drives, even after the "?" appeared.
I powered down, removed the Ribbon and Power Cables from the new "Slave" drive, and powered up again, with the exact same results.
I powered down, removed the Ribbon and Power cables from the original "Master" drive, reinstalled the Jumper on the New Drive as "Master", plugged the End of the Ribbon and the Power cables into the New "Master" drive and powered up. The screen went to the "?" within 20 seconds instead of 4+ minutes, and no more "buzzing".
I put the Apple Hardware Tools Disk in, ran the "long" test, and everything came out fine.
I have to abandon this for now, but thanks again for your previous advice, and any more you may have!
Cheers,
Patterson

I upgraded MacbookPro 2009 from 10.6.8 to Yosemite. Beforehand I made a backup copy of my Iphoto library onto an external hard drive. Lets call it BU. I also deleted half of my photos from the default library on my laptop, lets call it DE. I then in

I upgraded MacbookPro 2009 from 10.6.8 to Yosemite 2 weeks ago. My iphoto is now a nightmare. i went to our local apple retailer but they could not help either. Perhaps someone can help. Beforehand the OS upgrade I made a backup copy of my Iphoto library onto an external hard drive. Lets call it BU with 50GB. I also deleted half of my photos from the default library on my laptop, lets call it DE, now with about 20GB, to gain space. I then upgraded to Yosemite.
I have also installed since a long time Iphoto Library Manager 3.8.6. (this may be the cause of the problem as it was not upgraded and perhaps thus not compatible with iphoto 9.6 which I have now after the upgrade to Yosemite) It all worked fine before the upgrade, switching in iphoto between the two libraries DE and BU.
It also worked fine after the upgrade for a few days. At one stage Iphoto asked me to upgrade the iphoto version as it otherwise could not read the photos when I tried to load the BU library into iphoto. I did click yes to upgrade iphoto. As a result I became a brand new but totally empty library, no photos.
BU was still on the external disc, however the "Master" file was empty. We fortunately discovered all photos were in another file called Old Master, also under BU. We made another copy of the Old Master file onto the external disc. Lucky we did, because shortly afterwards we could not open anymore the BU file thus had no access to anything in there. Now I have 17000 photos in a file called Old Master on my external disc and another smaller library DE on my laptop. When I tried to import the photos from Old Master into a new iphoto library it was very messy. All events dates were mixed up, many photos were imported twice. I have no idea whether all my 17000 photos have been imported.
Can anyone suggest what is the most time efficient way? How do I best import my 17000 into a new library ensuring I don't loose any in the process. I do not wish sorting through 17000 photos for a week or so. Shall i also get a new iphoto library version now? Thank you for anything that may work.

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

Hard drive shot!

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