Have i killed my iMac??

Hiya,
I tried to upgrade the ram on my white 20'' Intel iMac to 2 gig. After installation, the iMac will not start. The light comes on and the fan whirls, but the screen remains blank. I took the ram out and put the old ram back in, but the iMac still has the blank screen. I'm sure the chips are seated properly.
I'm not sure of the best way forward. I want to try all I can before I have to send it for repair (it's out of warranty).
If it is dead, what options do i have to retrieve data from the Hard Drive. Can i remove it and swop it with the new iMac I may have to get. If i get a mac pro, will the drive fit in a spare bay??
And, heaven forbid, i get a windows machine (mac pros are dear!),can i put the drive into that?
Hoping someone can help...
nige.

Hello and Welcome to Apple Discussions.
Return to the original RAM configuration. Double check that the power cable is inserted correctly and then reset the SMC:
http://docs.info.apple.com/article.html?artnum=303446
Let us know how you get on.
mrtotes

Similar Messages

Have I kill the iMac?

I was given a grape iMac running OS9 I had hoped to used in my Special Ed classroom for students to use a couple of applications that will only run on OS10 on a Mac. (The school is all Windows :P )
I started the upgrade to 10.2 with the disk I had purchased for an iBook that has since passed away and been replaced by my MacBook Pro.
I did not read the the "read me" file as I was in a rush and didn't find out until the upgrade didn't finish that I needed to update the firm ware.
I have tried to reformate and reinstalling from original start up disks but I get a message it is unable to do the reformat.
Have I killed the computer? What are my options?
Please help as I have a couple of student who could REALLY use the the two applications I would like to use with them.

This problem occurs a slot loading iMac g3's.
The downlevel firmware may prevent information appearing on the display. You saying that you get stuff displayed on your display?
The display works for the first boot, but goes downhill after that.
I have tried to reformate and reinstalling from original start up disks but I get a message it is unable to do the reformat.
You mean the original cd boots up? You get into the mac os 9 setup stuff. You run whatever : disk first aid? : to format the hd. The formating fails. What is the exact message? You might be able to install the software without reformating.
Have I killed the computer? What are my options?
No. ( Your in luck you have a lot of windows boxen laying around, probably with all sorts of problems, you can grab one of the vga displays )
The easiest option is to attach a vga display to the slot loading iMac. There is a connector hidden under a plastic cover under the machine. The cover is on the bottom toward the power connector. The vga display works fine. If you do not mind the looks, you can leave as is. Install the firmware & the iMac display comes back to life.
Please help as I have a couple of student who could REALLY use the the two applications I would like to use with them.
You need to figure out the level of your firmware before installing 10.2 or greater. ( The PC name for firmware is BIOS. ) Installing 10.2 with a down level firmware will most likely make your iMac unusable and difficult to fix.
What is firmware?
The firmware software receives control when you poweron your machine. It does some hardware testing and some hardware configuration then passes control to your version of Mac OS. It reside on a PROM ( program read only memory ) chip on the logic board.
Figuring out what level of firmware you have?
Open Firmware, boot into Open Firmware.
Power on your iMac while holding down commandoption+of
The first output line contains the firmware level. Mine reads:
Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
On my machine, I have 4.1.9f1.
What firmware do you need?
http://docs.info.apple.com/article.html?artnum=86117
For a slot loading iMac, this article indicates that you need to be running 9.1 or later version of Mac OS Classic.
http://docs.info.apple.com/article.html?artnum=75130
"The iMac Firmware Update 4.1.9 will only run on iMac computers with lot-loading CD or DVD drives running Mac OS 9.1 or later from a local drive. If you are using Mac OS X you must boot from a local Mac OS 9.1 or later writeable partition (not a CD, or network disk) prior to following the update instructions."
You can download the Mac OS 9 updates from the Apple site.
http://support.apple.com/kb/HT1387?viewlocale=en_US

I have an early 2009 iMac need advice

I am new to this forum. As I mentioned in subject I have an early 2009 iMac with 4 GB of Ram. I am up to date with my operating system, running Yosemite 10.10.1.
My problem is that my computer is slow - very slow. It takes forever for the computer to start up and once it up forever for programs to load. Mail is the best example taking it a minimum of 5 minutes to load and in the mean time nothing else will load. RecentlyI started running the disk utility and repairing permissions. That helps a tiny bit. I also got CleanMyMac 2 and use it as well. In reading some of the forum I noticed someone suggested to run an EtreCheck report and post its report which I have done. Any help would be appreciated. Thanks
Problem description:
Very slow starting up, many programs like Mail take forever to load
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 11:31:44 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (20-inch, Early 2009) (Verified)
    iMac - model: iMac9,1
    1 2.66 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    NVIDIA GeForce 9400 - VRAM: 256 MB
        iMac 1680 x 1050
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 3 days 18:48:22
Disk Information: ℹ️
    WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 319.21 GB (63.38 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GA11N
USB Information: ℹ️
    HP Photosmart 7520 series
    Apple Inc. Built-in iSight
    Seagate Backup+ Desk Mac 2 TB
        EFI (disk1s1) <not mounted> : 210 MB
        Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.39 TB free)
    Western Digital My Book 1 TB
        EFI (disk2s1) <not mounted> : 210 MB
        TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (584.21 GB free)
    ALCOR Generic USB Hub
        Macally Peripherals Macally iKeySlim
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.microsoft.driver.MicrosoftMouse (5.0) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
    [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Click for support]
        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Click for support]
    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Click for support]
    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Click for support]
Startup Items: ℹ️
    MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
    RetroRun: Path: /Library/StartupItems/RetroRun
    Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    6 processes killed due to memory pressure
Launch Agents: ℹ️
    [running]    com.hp.productresearch.plist [Click for support]
    [loaded]    com.motorola.MDMUpdater.plist [Click for support]
    [running]    com.motorola.motohelper.plist [Click for support]
    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
    [running]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [running]    com.memeo.WDMemeod.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.sonos.smbbump.plist [Click for support]
    [loaded]    com.torch.update.agent.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.Hyperlync.HubManager.plist [Click for support] [Click for details]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    System Events    Application Hidden (/System/Library/CoreServices/System Events.app)
    WDMemeoAgent    Application (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)
    WDDriveManagerStatusMenu    Application (/Incompatible Software/WDDriveManagerStatusMenu.app)
Internet Plug-ins: ℹ️
    NPVirtools: Version: 4.0 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.0.50917.0 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
    Look Up in SpanishDict
    Facebook Cleaner
    Ghostery
    Facebook Photo Rotator
    Facebook Photo Zoom
    My eBay Manager
    Facebook Ads Blocker
    eBaySpy
    Franker
    Awesome Screenshot
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Java [Click for support]
    Microsoft Mouse
    NetUpdate [Click for support]
    Perian [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 319.21 GB Disk used: 255.83 GB
    Destinations:
        TIME MACHINE [Local]
        Total size: 999.86 GB
        Total number of backups: 111
        Oldest backup: 2013-05-29 02:29:24 +0000
        Last backup: 2015-03-26 15:06:29 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
        12%    WindowServer
         5%    com.apple.WebKit.Networking
         4%    Safari
         2%    Google Chrome
         1%    coreaudiod
Top Processes by Memory: ℹ️
    284 MB    mds_stores
    116 MB    Google Chrome
    112 MB    Mail
    90 MB    Safari
    73 MB    WindowServer
Virtual Memory Information: ℹ️
    69 MB    Free RAM
    1.20 GB    Active RAM
    1.14 GB    Inactive RAM
    816 MB    Wired RAM
    171.19 GB    Page-ins
    1.30 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 26, 2015, 07:14:59 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-26-071459_[redacted].crash
    Mar 26, 2015, 07:09:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/WDDriveManagerStatusMenu_2015- 03-26-070952_[redacted].crash
    Mar 25, 2015, 10:27:42 AM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-25-102742_[redacted].crash
    Mar 25, 2015, 07:27:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-25-072720_[redacted].crash
    Mar 24, 2015, 09:42:27 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-24-214227_[redacted].crash

Pay attention to what rkaufmann87 is saying, because I agree.
Chrome is very resource intensive.
It is possible you are running other memory intensive apps.
You have a lot of 3rd party additions loaded at boot time. Do you really need all of them? Even after you get rid of MacCleaner (as suggested by rkaufmann87).
Do you really need the seagate and WD drive software? The Mac is fairly good at accessing disks without 3rd party intervention.
Any of the 3rd party additions listed by EtreCheck that you do not need, you should consider uninstalling.
That fact that you have
    171.19 GB    Page-ins
in just about 4 days, says you have about 0.5megabytes per second. That is a huge load on your disk drive.
Either cut back on the RAM intensive apps, or get more RAM. At least 8GB, but if your Mac supports it, 16GB. Crucial.com and MacSales.com (OWC) are well respected by the long term forum contributes.

Problem description: I have ordered a new iMac but my current one seems to be running very slowly. I believe it to be a memory related problem but can't seem to identify what is causing it. Help is greatly appreciated.

Problem description:
I have ordered a new iMac but my current one seems to be running really slowly. I believe it to be a memory related problem but can’t seem to identify what is causing it. Your help is greatly appreciated.
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 4:01:26 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (24-inch, Early 2008) (Verified)
    iMac - model: iMac8,1
    1 2.8 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR2 SDRAM 800 MHz ok
        BANK 1/DIMM1
            1 GB DDR2 SDRAM 800 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 2600 Pro - VRAM: 256 MB
        iMac 1920 x 1200
System Software: ℹ️
    OS X 10.10 (14A389) - Time since boot: 23 days 18:5:35
Disk Information: ℹ️
    ST3320820AS_Q disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 319.21 GB (195.05 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    HP Officejet 6000 E609n
    Apple, Inc. Keyboard Hub
        Primax Electronics Apple Optical USB Mouse
        Apple, Inc Apple Keyboard
    Apple Inc. Built-in iSight
    Western Digital External HDD 500.11 GB
        My Passport (disk1s1) /Volumes/My Passport : 500.11 GB (200.60 GB free)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Popcorn 4/Popcorn.app
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.accountsd.plist
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.bird.plist
    [killed]    com.apple.CalendarAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.coreservices.uiagent.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.secd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.GSSCred.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    [killed]    org.cups.cupsd.plist
    20 processes killed due to memory pressure
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.sonos.smbbump.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    Jawbone Updater    Application (/Applications/Jawbone Updater.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
    Citrix Online Plug-in [Click for support]
    Flash Player [Click for support]
    UE Smart Radio [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 319.21 GB Disk used: 124.16 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 3.00 TB
        Total number of backups: 98
        Oldest backup: 2013-08-28 05:45:36 +0000
        Last backup: 2014-12-30 19:39:32 +0000
        Size of backup disk: Excellent
            Backup size 3.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
         5%    com.apple.WebKit.Plugin.64
         3%    WindowServer
         2%    sysmond
         0%    AppleSpell
         0%    com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
    41 MB    Finder
    41 MB    iTunes
    37 MB    Safari
    32 MB    com.apple.WebKit.Plugin.64
    32 MB    mds
Virtual Memory Information: ℹ️
    53 MB    Free RAM
    501 MB    Active RAM
    463 MB    Inactive RAM
    398 MB    Wired RAM
    78.46 GB    Page-ins
    3.04 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 7, 2015, 12:41:34 PM    /Library/Logs/DiagnosticReports/Inkjet4_2015-03-07-124134_[redacted].crash
    Mar 5, 2015, 07:42:29 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-05-194229_[ redacted].crash

That certainly looks like a low memory issue, 2 GB ram is barely enough to run Mac OS X versions from Lion through Yosemite. The high number of Page Outs and killed processes show very high memory pressure.
Try adding memory, but be sure it is high quality, Mac certified memory such as that from OWC, http://www.macsales.com or Crucial, http://www.crucial.com

I have a late 2012 iMac running osx 10.8.5. I keep losing access to my internal hard drive. I can reboot and regain access and it will last for a few minutes or hours. Disk utility does not seems to help.

I have a late 2012 iMac with an I5 precessor running OSX 10.8.5 and a 1tb internal hard drive. I keep losing access to the internal hard drive/startup disk.
I can reboot and everything operates as normal for a few minutes or hours but then I lose all access again to anything on the hard drive. The computer is still up and running but no files can be accessed and certain websites cannot be acessed even though internet access appears to be normal. Disk utility can only find permission errors related to iTunes which can be repaired only to come back at the next scan (I would not think permission errors would have anything to do with the hard drive crashing). It does not seem to matter what program I am using at the time access is lost and it can lose access sometimes right after reboot when no program is running.

You will need to boot into the Recovery Volume (command - R on a restart or hold down the option/alt key during restart and select it) to run Disk Utility/Disk Repair.

I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

The sound seems very faint but can here static on playback.

I have a mid-2010 iMac and just purchased a 2TB TC, can't join existing wireless network with AC standard so attached to iMac via ethernet with TC wifi turned off. How do i access TC now? not showing up in disk utility or on desktop. working fine with TM

I have a mid-2010 iMac and just purchased a 2TB TC, I just found out that it can't join existing wireless network with new AC standard so attached to iMac via ethernet with TC's wifi turned off. How do i access TC now? not showing up in disk utility or on desktop. It is working fine with TM. My cheeper seagate drives etc kept crashing, so i didnt trust cheeper back up options anymore. Connected those drives to TM via firewire and could see the drives and access them.
Also, I didn't want to bridge TC with my new fios router that I paid 100 dollars for, to get N speed and also paying 10 dollars more a month for fast speed. I heard that bridging slows down everything and then there can be port issues with mail etc. I connect to the internet via airport only and it is pretty fast. Getting over 50mbs downloads and over 30mbs uploads. Plus everything in my home it connected to my fios router, airport express for music streaming, two apple tvs, vuezone camer system. I really didn't want to monkey around too much with my system. But are there other options to connect the new TC. Can't find info anywhere for this and called apple who gave me the info above. after hanging up, i see that i cant access my TC and I am wondering if i would have to reset it to turn wifi on again to make changes to the drive, turn off blinking light or repair it in disk utility if it should become corrupted.
For other with similar issues i did solve some other problems: when i connected it to my ethernet port on my iMac wifi stopped working. Found that I had to turn off the ethernet in the system>network screen, but then TM didn't see the TC so i restarted after changes and then it saw it.
Now a rant. I can't believe in this wireless age that Apple would make a product that cant join a wireless net work. The apple rep said i could return it and look for the previous TC that would join an existing wireless network. Are we going backwards?
Thanks!
lennydas

Ok... it is getting a bit clearer but there are still some questions.
I connect to the internet via airport only and it is pretty fast.
I was assuming airport in this statement in your first post meant the TC or the Express.. but I now realise we are still in the mass confusion stage where apple calls everything wireless an airport. So what you mean is the airport internal card of the computer??
Also, I didn't want to bridge TC with my new fios router that I paid 100 dollars for, to get N speed and also paying 10 dollars more a month for fast speed. I heard that bridging slows down everything and then there can be port issues with mail etc.
I think this is mistaken.
Putting the TC in bridge mode plugged into your FIOS will not slow the network.. nor will it cause mail or port issues.. in bridge the TC is just a fancy WAP and switch plus the network hard drive.
If the computer is close it will be faster than the FIOS.
You can run both wireless networks with different names.. so it is clear which is which. But you can also setup roaming so the computers themselves pick which is the best wireless.
I tried extending the wireless net work and tried joining wireless network, but the TC kept crashing and I had to keep resetting the TC. the Apple support person said these, extend wireless network and joint wireless network, are no longer a connection option with the new TC because of the new AC protocol.
Thanks again!
You cannot extend to a non-apple wireless router.
You cannot use join a wireless network because when you do the ethernet ports will be cut off.
But that has not changed.. I don't think Apple support is correct.. there has been no change with the AC model.. it is simply a fact that apple routers do not work in join wireless mode other than as a dumb client. The same applies to AC as to the earlier version.. but I have asked another person to check this.
Join in the express is the only apple router that still allows an ethernet connection.
For now you best use of the TC is bridged to the FIOS. Wireless you can sort out between several options.

I have Movies on my iMac that I want to share with Apple TV. How do I do that without also having them synch to my iPhone. The movies exceed the capacity of the iPhone.

I have Movies on my iMac that I want to share with Apple TV. I have no problem getting the movies to show up and play on Apple TV. However, when I synch my iPhone to to my iMac all of the movies try to synch to the iPhone and this exceeds the available capacity (32) of the iPhone. So the question is, how do I make the movies available on Apple TV but not synch to my iPhone?

I looked around some more on my iPhone and did find a video app. So all is well.
Thanks so much for your help!!

I have a problem with Imac mid 2010 graphics card (ATI Radeon 5670 512MB)

I have a problem with Imac mid 2010 graphics card (ATI Radeon 5670 512MB). When I play video formats like xvid, mkv, avi iMac freezes and emits horrible sound,in service said the problem is not overheating. Not a problem with memory or hard disk because I placed second correct parts.The same problem is with OSX 10.6.8 and 10.8.4 and other players.Apple hardware test found no problem and tech tool pro found no fault.
After five days of testing in the service they can not found fault and it was decided to change the graphics card.
New graphics have been tested for two days but it is not reproduced divx ... but their test software which did not find any fault on the old graphics...
Do I have the right to complain if repair does not fix the problem because I use non apple softwere and video formats.

You could look at the System Profile for the info it presents for the card. But why wouldn't you think it's not up to date if you have the latest install (according to your sig above)?
What program are you trying to run? Is there anything in the system log?
I think it's the program that's having the problem and not anything with your video software.

I have a 2011 i5 iMac and I am trying to connect it to my Samsung PS50C680 Plasma TV. I am using a MDP to HDMI cable and using HDMI 1 which is the correct input according to the manual. No matter which I turn on first the iMac still cannot connect.

I have a 2011 i5 iMac and I am struggling to connect it to my Samsung PS50C680 Plasma TV. I am using a MDP to HDMI cable and using HDMI1 on the TV as shown in the manual. No matter which I turn on first etc the iMac cannot find the display and the TV shows no signal. Has anyone else had a similar problem? Any help would be appreciated.

Hello, anabelleho.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going through when experiencing this issue.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
Jason H.

How do I uninstall Mavericks and recover Lion? I have a brand new iMac and web pages stall or freeze since I installed Mavericks. I can't get it to download software for my printer when I connect it.

I have a brand new iMac. It was working fine until I downloaded Mavericks. Now I have web pages that freeze while trying to load. The blue in the address bar stalls and freezes. If I try to load from page 1 to a later page, or reverse that, I also have the same problem. I tried to connect my printer for the first time, and again, the blue progress bar froze. Then I got the yellow triangle telling me there was a connection problem. My internet connection is via an Air Card as that is my only option where I live. I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi. I use my Air Card with my MacBook and it works JUST GREAT! I really want to return to Lion. HELP.

The only way to retutn to Lion is to format your drive (erase, lose all) and either:
1. clone back the clone copy i hoep you have, or
2. first backup your files, then format and install Lion again
But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc? Second what OLD software do you have that might be the problem. finally, you might need to do a re-install if something errored during install.
Grant

Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or my wireless router but nothing. Just a flashing orange light. Help for a simpleton p

Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I tried to set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or direct to my wireless router but nothing. Just a flashing orange light. Help for a simpleton please. Have tried reseting TC, but to no avail.

Just updated from 10.6.7 ---> 10.6.8 and had the same issue. Despite having done a clean install from 10.6 and got everything back off my TC, now Time Machine can't find it!
Green light is on, ethernet cable conected, network CP says its conected but nothing. Airport Utility can't find it. Hit reset button, Orange flashing light but still no show in Airport Utility.
But I know its there, as rebooting from 10.6 SL disk shows the backups are still ok?
Hmm, ideas anyone?
SBB

We have two iPhones, one iMac, and one iTunes account. Can someone tell me an yeast way to manage each iPhone separately- that is -- when we connect each iPhone how do we keep our contacts separated? this is a real problem. Thanks

We have two iphones , one imac , and one itunes account. Hope someone can tell me an easy way to synch each iphone so that our contacts stay separate. I would like to share itunes music etc but not synch the same contacts to each phone...major problem... Thanks!

You have a few options which are detailed here:
http://support.apple.com/kb/ht1495

My ipad mail is synced to my iMac mail account. On iPad, I can only see my inbox and sent messages. I can't see any of the folders I have created on my iMac. How do I do that? Probably a dumb question, but I know there's a lot of smart people out there!

My iPad mail is synced to my private email account, which I organise on my iMac. On iPad, I can only see inbox and sent messages folders, not any of the other folders in my email account I have created on my iMac. How do I get iPad to show my other folders? Probably a dumb question, but I know there's a lot of smart people out there.

If you select a mailbox, you should get an Edit button (easier to see in landscape mode). Clicking the button will provide you with check circles for the messages. You also get Delete and Move buttons at the bottom. Check the messages you want to move and then navigate to the mailbox you want to drop them into. I think as long as you can navigate to a mailbox you can move the messages to it.
In the Mac Mail application and probably Outlook on the Windows side, you also setup rules to move messages to specific mailboxes. If the mailboxes are stored on the server, then you can have the sorting done on the server and they should appear that way on the iPad. If your later messages do not show up, you may need to have the iPad app pulled down more messages until they are all showing.

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away.
Hope you can help.
I have added a new email address but kept my Id, but I get busy when trying from iPhone to iPad as they are clashing. Like find my iPhone app hence trying to keep them all on one account

IOS: using facetime http://support.apple.com/kb/ht4319
using an ipad will use the email address since you can't make a phone call. see the link.
Your basically calling/emailing yourself that's why your getting a busy signal.

Have i killed my iMac??

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