Have installed Photoshop CS2 with new serial number provided by Adobe. Used external hard drive. Work on laptop Sony Vaio Windows XP. Photoshop dowloaded fine, but is not working

irritated by chat customer service relaying me to forums
Hope someone can assist me

Adobe applications really, really like to reside on your boot drive (your C: drive in Windows).
CS2 hasn't been supported by Adobe for years, that's why support sent you here. They have no obligation to support you from India. 

Similar Messages

  • Im having trouble activating my CS2 with my original serial number as well as the new serial number privided by Adobe

    im having trouble activating my CS2 with my original serial number as well as the new serial number privided by Adobe

    You must download and install the CS2 version provided by Adobe and you must use the new serial number provided by Adobe.
    https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

  • Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was

    Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not.  What should I do next as I need to use PDFs on a daily basis.  Thanks!  I would like to be able to download this and pay online.  Possible? I currently have Adobe Acrobat XI Pro.  I have a Windows 7 system.  Please help!

    As long as you know your serial number you can download PSE from here:
    Download Photoshop Elements products | 11, 10
    If you don't know your serial number:
    Find your serial number quickly

  • I have just transferred my application file from an Imac to an identical Imac, both running OS 10.9.5. When I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "pr

    I have just transferred my entire application file from an Imac to an identical Imac, both running OS 10.9.5. Everything works fine, excepting that when I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "previous purchase" records kept by Adobe. It is demanding a "qualifying product", all of which is contained in the complete files I transferred. Why can't Adobe recognise my valid serial number for Photoshop 6?

    I have just transferred my entire application file from an Imac to an identical Imac,
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    Are you really talking about Photoshop 6 or about Photoshop CS6?

  • What to do when i have lost the email with the serial number on??

    as it says above, i downloaded and biught CS5 from adobe last year, and have lost the email with the serial number on and i need to reload it onto a new machine. all emails from adobe were lost during a breakdown of my laptop.
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    You will find your serial number in your account only if you have registered your copy with Adobe. If you haven't done that, the only way is to call customer support and see if they can help. (http://www.adobe.com/support/contact/)

  • Trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of

    1 month ago I Downloaded a trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of the trial version?

    What program, and did you buy the UPGRADE version, or the FULL version?
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  • I have all of my data from my old macbook pro in an external hard drive. Basically it's my old Macbook hard drive with external casing. It was working fine before when retrieving files using my new macbook air, now I can't access any files?

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    Huge mistake was only having ONE copy of your data OFF computer,
    most people do it, and its just horrible and the typical reason for serious data loss.
    Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
    read about same here:
    Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
    Never again let yourself have LESS than 2 copies of your important data off-computer,      ever
    1. verify the external HD doesnt show up on another Mac
    if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
    The great news at the end of the tunnel of an apparently failed or failing external hard drive.
    When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing.  Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
    The SATA bridge card inside a USB external HD has a very high failure rate in general
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    There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
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    Rescue tools to use with your extracted HD for data recovery

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    I have upgraded to a new computer.   I have installed iTunes from the internet and copied my music from the old hard drive to my new one.  What do I need to do to get my new computer to recognize my old playlist?

    See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks
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  • I have a 2008 MacBook with OX10.9.5 and has 160 GB in Hard Drive. Can I expand this in order to Storage more photos and music..?

    I have a 2008 MacBook with OX10.9.5 and has 160 GB in Hard Drive. Can I expand this in order to Storage more photos and music..?

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    I have my itunes stored on my external hard drive of my IMac.
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    I have my itunes stored on my external hard drive of my IMac.
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  • My final cut is running extremely slow after having for 6 months.  I use external hard drives and save nothing on my computer.  it takes a long time to render now. do you think something is wrong with computer. took it to mac store but they fail to help

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  • HT1751 I have followed the steps to back up my itunes library to an external hard drive but when I try to drag my library to the hard drive it does not work. Any suggestions?

    I have followed th steps to back up my itunes library to an external hard drive but when I try to drag the itunes folder to the hard drive it does not let me. Any suggestions?

    Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
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    Stewie
    Message was edited by: stewiesno1

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    Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
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