Have just purchased iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get to the level I was on my old iPad?

Have just purchased an iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get it back to the level I was at on my old iPad without starting from the start again?

Transferring from old to new
http://support.apple.com/kb/HT2109

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HT1766 I have an IPAD 2 and when I awoke it I received an error message; "This IPad hasn't been backed up for 3 weeks." It goes on to tell me when backups occur but it doesn't back up automatically. How can I get rid of this message and use my IPad?

I have an IPad 2 and when I woke it up it gave me an error message on the desktop: "iCloud backup: This IPad hasn't been backed up in 3 weeks. Backups happen when this IPad is plugged in, locked, and connected to Wi-Fi." I have done all of these and it still doesn't allow me to get rid of the error message. I even connected the IPad to the computer and attempted to back it up using the Web but it still doesn't get rid of the message. Help!

Reset your iPad to clear that condition:
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

HT4557 Hi, we have just purchased Apple TV and having some problems connecting to the iPad. It is asking us to 'connect to Home Sharing in iTunes' however I can't find the link/ button to press. iPad has been updated. Any help please

Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
Thanks

Make sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attachment. When I "tap to download" the attachment, it auto converts to a PDF file. I want it to open in excel. Please help.

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attacment. When I "tap to download" the attachment, it automatically converts to a PDF file and opens as a "view only" document. I want it to open with the excel app so I can see and update the spreadsheet. Please help. Thanks!

If Excel works as do other apps, you should be able to tap and hold on the attachment and then select "Open in Excel" in the window that will open. Note that you need to be subscribed to and signed into Office 365 to be able to edit documents in Microsoft's apps.
Regards.

I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

To remove the book simply touch and hold the cover on the main page. A little pop up will ask, remove? Say yes. The book content will de deleted. The cover will remain on your main page with a little down arrow so that you can redownload it if you wan in the cloud view. In the device view, it simply disappears.
Note at the bottom of the page are a couple of switches, labeled cloun and device. The device switch shows you books on your device. The cloud page shows your whole catalog, and the down arrow allows you to bring down anything in your catalog to the device.

I've just purchased an ipad2 and have synced it with outlook to get all contacts. I've also set up my earthlink mail account and it sends/receives fine. IS there a way to sync it so I get all of the legacy emails sitting in the OUtlook inbox?

I've just purchased an ipad2 and have synced it with Outlook to get all contacts, etc. I've set up the mail account and it is working just fine. The sync doesn't pull over legacy emails from Outlook and my Outlook has been set up to remove them from the webmail server therefore they aren't available from webmail anymore. Is there anyway to pull them over to the iPad?

But is there a way (simple or not-so-simple) to find
out EVERY SINGLE FILE that's referenced on a
timeline? (I have lots of stuff imported into the
project that I know isn't used on any timeline, but
I'm afraid of moving or deleting things for fear of
never finding it again.)
I'd love to get some sort of "printout" (a list or
something) of every single file.
There is, go to browser and cntrl click on any one of the columns,
and select - show/source. A new column named "source" will pop up and will show where everything "lives". Click on the header at the top and it will justify the column as well. You'll notice this won't show anything for your seq.'s. of course, but will show stills/audio/motion files...
Once you have the new column, you can drag it next to the "name" column and get a grab of it and print it if you like, or whatever.
If you want to do this for just 1 seq., then can create a new bin and double click it to open it. Cntrl-A (select all) in your main seq. and just drag all into the new bin. You will see only what's in that seq. with the "source" column right next to it.
From what I've read, you seem to get the MM thing and it's obviously what you'll need to do to archive as the guys said. But what your missing is a file path system to where everything resides.
Hope this helps and that I've read you properly,
Peace
P-Book 1.5, 17" 2gsRAM Mac OS X (10.4.4) FCStudio

How can I get all the stuff from my old iPad 2 to my new iPad 2? I have an apple id and have synced and backed up my old iPad 2 regularly.

How can I get all the stuff from my old iPad 2 to my new iPad 2? I have an apple id and have synced and backed up my old iPad 2 regularly.

Sky is right you can restore the old backup and it will not affect the old iPad
To make sure do this:
1. If you have the old one then just turn off wi-fi and the iPad (that's just for your peace of mind)
2. Put new iPad on airplane mode (just for no interruptions )
3. Connect it (while it's on, don't shut it down)
4. Follow prompts and when it asks if you want to setup as new or restore CHOOSE: RESTORE
5. It will make its magic (just wait for it to sync, restarts, and finishes) it might ask you to update software if it does just accept
6. You can rename your new iPad like that you can have a fresh back up
7. ENJOY your new iPad
----------OR-----------
1. Do the above steps 1, 2, 3.
2. On step 4 you can choose to set up as new
3. Then you can choose what to sync on it (click on iPad on the left panel then the tabs on top you choose what you want on it (you can also do that if you restore)
4. Follow steps 5, 6, 7.
****If you don't have your old iPad you can remove it from your account ****
****Also when they sync it to a new computer it will setup as new unless they had an old one then they will restore it their old one****
****if you have it connected with your MobileMe or iCloud and you have the find my _____ you can also wipe it as soon as it comes online****
LET ME KNOW IF YOU HAVE ANY QUESTIONS OR CONCERNS
AGAIN ENJOY YOUR NEW IPAD!!!

I have a iPhone 5 and mini ipad which I bought unlocked in the UK. I have just moved to singapore and have been told the iPhone won't accept a sim here as the phone is locked to the UK. Any ideas how to unlock. Will this be the same for my ipad?

I have an iPhone 5 and mini ipad which I bought in the UK Unlocked. I have just moved to Singaporen and have been told that my iPhone won't accept a sim as the phone is locked to the UK. Any ideas how to unlock as apple say they can't do it. Will I have the same problem with my ipad?

Unless you purchased the iPhone direct from Apple in the UK and paid full price either on line or In an Apple Store then it will be locked to a UK Carrier and only that carrier can arrange unlocking
It is unlikely that the iPad is similarly locked as most are sold carrier free unless specifically purchased from a UK carrier as part of a packaged deal involving a subsidy on the price of the iPad ( not very likely but they do exist )

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

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Something here might help a detailed list of actions
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
refer to If you no longer have iPhone section

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Do you have iCloud configured on the iPhone and on the MacBook Air? If not, you'll want to do that for seamless transferring of contacts between the two devices. If you have an iCloud account already, set it up on the phone first. If you do not have an iCloud account I'd recommend signing up for one on the computer first as it's easier to navigate the setup screens. Once iCloud is setup on both machines the contacts will automatically sync (faster if the iPhone is on wireless).
Regarding email, you'll need to ensure the email on the iPhone is configured for IMAP/Exchange. You'll then want to configure that same account in Apple Mail (or whatever email program you intend to use on the MacBook Air).

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don't just sign out!
if you simply sign out, the stuff you recently purchased will be an issue in the future when an update comes out for apps or anything else. restore the device as new from itunes then restore from a back if you have one as stated above...or set up as new and use correct apple id. this will ensure you will be using the apple id that you used originally without issues from the new one.

Have just purchased iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get to the level I was on my old iPad?

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