Have tried connecting my email account to my iPad...have had help from tech support from my server....everything on advance set up is correct, but iPad still says my username or password is incorrect.  Anyone have any other suggestions?  Tired of

I have tried connecting my email account to my iPad, had help from my phone company/server tech support.  Everything is correct in the advanced settings...but my iPad STILL says my user name & password are incorrect.  Any other suggestions?

I interesting note:
MAILBIRD uses port 993 for incoming mail but THUNDERBIRD uses port 143
When uses 143, it kept " checking capabilities...."
then I changed to port 993 (like in MAILBIRD), it said "connected to.....mail," but then "timed out"
Any idea please???? help....extremely frustrated...

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