Having trouble with a one to many relationship in Crystal reports 11

I have an old report that I inherited. I have two main tables from which I draw data into this report: QAmonitortrack and monitorsperfm. I am correctly getting my data out of the QAmonitortrack table as the data relationships are one to one, but when I try to retrive data from the monitosperfm table, I only get one record back for each csrid. I am trying to calculate the number of [callid] in the monitosperfm table for the fiscal month. I have been through almost all of the table links and tried changing the link properties to give me more than one callid for each csrid I pulled out of qamonitortrack table.
Any suggestions?
Thanks...sql listed below:
SELECT "tblSupervisors"."LastName", "tblSupervisors"."FirstName", "tblCSR"."LastName", "tblCSR"."FirstName", "tblDirectors"."LastName", "tblDirectors"."FirstName", "tblSupervisors"."SupervisorID", "tblQAMonitorTrack"."CSR_ID", "tblQAMonitorTrack"."FiscalYear", "tblQAMonitorTrack"."FW_Month", "tblQAMonitorFWCalendar"."FiscalYear", "tblQAMonitorFWCalendar"."Fiscal_Month", "tblFM_BeginEndDates"."fm_start_date", "tblQAMonitorTrack"."FiscalWeek", "tblFM_BeginEndDates"."fm_end_date", "tblQAMonitorFWCalendar_1"."FiscalWeek", "tblQAMonitorFWCalendar_2"."FiscalWeek", "tblMonitorsPerFM"."callid", "tblMonitorsPerFM"."score", "tblQAMonitorFWCalendar"."FW_Start_Date", "tblQAMonitorFWCalendar"."FW_End_Date", "tblQAMonitorFWCalendar"."FW_Week_of_Month", "tblQAMonitorTrack"."CallsHandled", "tblCSR"."Group_ID", "tblPosition"."PositionDesc", "tblMonitorsPerFM"."dateofmonitor"
FROM ((((((((("SMG_APPS"."dbo"."tblQAMonitorTrack" "tblQAMonitorTrack" INNER JOIN "SMG_APPS"."dbo"."tblManagers" "tblManagers" ON "tblQAMonitorTrack"."Mgr_id"="tblManagers"."ManagerID") INNER JOIN "SMG_APPS"."dbo"."tblSupervisors" "tblSupervisors" ON ("tblQAMonitorTrack"."Sup_Id"="tblSupervisors"."SupervisorID") AND ("tblManagers"."ManagerID"="tblSupervisors"."ManagerID")) INNER JOIN "SMG_APPS"."dbo"."tblCSR" "tblCSR" ON "tblQAMonitorTrack"."CSR_ID"="tblCSR"."CSRID") INNER JOIN "SMG_APPS"."dbo"."tblFM_BeginEndDates" "tblFM_BeginEndDates" ON ("tblQAMonitorTrack"."FiscalYear"="tblFM_BeginEndDates"."fiscalyear") AND ("tblQAMonitorTrack"."FW_Month"="tblFM_BeginEndDates"."fiscal_month")) INNER JOIN "SMG_APPS"."dbo"."tblMonitorsPerFM" "tblMonitorsPerFM" ON ((((("tblQAMonitorTrack"."FiscalYear"="tblMonitorsPerFM"."fiscalyear") AND ("tblQAMonitorTrack"."FW_Month"="tblMonitorsPerFM"."fiscal_month")) AND ("tblQAMonitorTrack"."CSR_ID"="tblMonitorsPerFM"."csrid")) AND ("tblQAMonitorTrack"."Sup_Id"="tblMonitorsPerFM"."supervisorid")) AND ("tblQAMonitorTrack"."Process_Order"="tblMonitorsPerFM"."Process_Order")) AND ("tblQAMonitorTrack"."Mgr_id"="tblMonitorsPerFM"."managerid")) LEFT OUTER JOIN "SMG_APPS"."dbo"."tblQAMonitorFWCalendar" "tblQAMonitorFWCalendar" ON "tblQAMonitorTrack"."FiscalWeek"="tblQAMonitorFWCalendar"."FiscalWeek") LEFT OUTER JOIN "SMG_APPS"."dbo"."tblQAMonitorFWCalendar" "tblQAMonitorFWCalendar_1" ON "tblFM_BeginEndDates"."fm_start_date"="tblQAMonitorFWCalendar_1"."FW_Start_Date") LEFT OUTER JOIN "SMG_APPS"."dbo"."tblQAMonitorFWCalendar" "tblQAMonitorFWCalendar_2" ON "tblFM_BeginEndDates"."fm_end_date"="tblQAMonitorFWCalendar_2"."FW_End_Date") INNER JOIN "SMG_APPS"."dbo"."tblDirectors" "tblDirectors" ON "tblManagers"."DirectorID"="tblDirectors"."DirectorID") LEFT OUTER JOIN "SMG_APPS"."dbo"."tblPosition" "tblPosition" ON "tblDirectors"."PositionID"="tblPosition"."PositionID"
WHERE NOT ("tblSupervisors"."SupervisorID"=0 OR "tblSupervisors"."SupervisorID"=17 OR "tblSupervisors"."SupervisorID"=19 OR "tblSupervisors"."SupervisorID"=20 OR "tblSupervisors"."SupervisorID"=33 OR "tblSupervisors"."SupervisorID"=35) AND ("tblFM_BeginEndDates"."fm_end_date">={ts '2010-11-27 00:00:00'} AND "tblFM_BeginEndDates"."fm_end_date"<{ts '2010-11-28 00:00:00'}) AND "tblQAMonitorTrack"."FiscalYear"="tblQAMonitorFWCalendar"."FiscalYear" AND "tblQAMonitorTrack"."FW_Month"="tblQAMonitorFWCalendar"."Fiscal_Month" AND "tblQAMonitorTrack"."FiscalWeek">="tblQAMonitorFWCalendar_1"."FiscalWeek" AND "tblQAMonitorTrack"."FiscalWeek"<="tblQAMonitorFWCalendar_2"."FiscalWeek" AND ("tblCSR"."Group_ID"=1 OR "tblCSR"."Group_ID"=10 OR "tblCSR"."Group_ID"=15)
ORDER BY "tblSupervisors"."SupervisorID", "tblQAMonitorTrack"."CSR_ID"

If the db is huge, you may want to copy it, and delete all but a few hundred rows.
Then you can play with the copy till you get the query doing what you want.
You might try changing this section
"tblQAMonitorTrack"."CSR_ID"="tblCSR"."CSRID") INNER JOIN "SMG_APPS"."dbo"."tblFM_BeginEndDates" "tblFM_BeginEndDates" ON ("tblQAMonitorTrack"."FiscalYear"="tblFM_BeginEndDates"."fiscalyear") AND ("tblQAMonitorTrack"."FW_Month"="tblFM_BeginEndDates"."fiscal_month")) INNER JOIN "SMG_APPS"."dbo"."tblMonitorsPerFM" "tblMonitorsPerFM" ON
To left outer joins.
Also, just create a connection to the tblMonitorsPerFM all by itself, run a query and see if you get multiple results directly from the DB...

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