Hello, I bought a service from App store, but I can't use it
why can't i use my produce from the App store that I bought
sarahchenshan wrote:
why can't i use my produce from the App store that I bought
The least you could do is Provide some Details...
Similar Messages
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i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?
Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout. -
Downloaded pages from app store but still can's save documents. Program says I need to purchase it still. What do I do?
You need to totally delete the demo version first:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter -
I bought 2 games from app store and i can't download it. what can i do?
heellpppp)
Contact the Mac App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton -
Hi, I have bought a later os from app store but am unable to download it, any help appreciated.
I am using 10.6.8 at the moment and have purchased 10.8. from the App Store.
Went through a long process of registering again, twice, sending in a coded number. To be told that the site is busy at the moment.
Not an easy or a straight forward process, with grammatical errors in the wording of documents.
Hey ho, try again tomorrow, day four.
Thanks for replying. -
Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??
One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked. -
I have a problem with Imovie. Just brought an macbook 15 retina , iLife install and Imovie was working. I than did a data migration from my old macbook pro and now it crashes on start up. I tried to re-install from app store but no option to re-install, just installed and it greyed out.
Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
I purchased Final cut pro X from app store, but when I try to upgrade the software I get a message saying that it was not purchased thru app store. Can anybody help me please?
Hi Pablo..
Make sure you are using the same Apple ID and password you used to originally purchase Final Cut X.
If you are running Lion v10.7 as your profile suggests, installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you which may help.
Restart your Mac after the combo is installed and try to update the software. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Why can't it be accepted?
What is "it"?
If help is desired, stop being vague. -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I deleted an app from iPad 2 and attempted to reinstall from app store but the icon says "Installed". I don't see the icon on screen so how can I get the app deleted to reinstall?
On ipad: Open app store, click Purchased
On computer, opoen itunes store, click Purchased, under Quick Links -
I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating." How can I get the download to finish?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I bought an iphone 5 from apple store in USA, can i use it overseas?
i bought an iphone 5 from apple store in USA, can i use it overseas, eg, China,?
Yes, but you will be using it in China with the international roaming feature.
There are no unlocked iPhone 5's being sold in the US at present so you can't use it with a local nano sim card. There will also be LTE frequency compatibility issues too.
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