Hello, I bought, downloaded and installed the Pre-Paid Premium Creative Suit (Student Edition)

It worked fine until I had a recent computer reset, I've lost Photoshop, illustrator, everything. It won't let me re-install the files from the website either. Please Help.

Do you have the serial number for the product?
If not please try to retrieve it through the steps mentioned in the link below.
http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
Regards,
Anand

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