Hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.

hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.an unknown error accurred (2001)

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

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