Hello, I wanted to update my ipod touch 1st generation. The current software is 1.1.5. So I purchased iOS 3.1 software update for iPod touch (1st generation) and than I get an error so it did not upgrade.

Hello, I wanted to update my ipod touch 1st generation. The current software is 1.1.5. So I purchased iOS 3.1 software update for iPod touch (1st generation) and than I get an error so it did not upgrade. Can you help please?

I too had the same issue. This is how I resolved it http://www.parkhi.net/2011/12/error-8288-ipod-touch-upgrade-ios-31.html

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When I try to update from CS5 menu, I get an error that they did not install

I am running CS5 on Windows 8.1. When I try to update from CS5 menu, it appears updates are downloading, but then I get an error that they did not install (no error number), and contact customer support. When I click on that I get a discussion about incorret serial number. I deactivated, then reactivated, get same results.

Yay! Finally got it to work.
Deactivated CS5 and uninstalled. Then reinstalled. Downloaded and installed AAM (took several tries before finally got it to work properly). Then download the updates individually and finally got to install using AAM.

Can anyone help me with Magicjack? after I purchased US number I am unable to log in on my Iphone, I keep getting an error "YOUR DEVICE IS NOT ON THIS ACCOUNT" I contacted MJ support but they are very much useless and dont know how to fix it!

can anyone help me with Magicjack? after I purchased US number I am unable to log in on my Iphone, I keep getting an error "YOUR DEVICE IS NOT ON THIS ACCOUNT" I contacted MJ support but they are very much useless and dont know how to fix it!

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

When I plug in IPad with USB to my computer and ITune I get this error mesage; ITune could not connect to this IPhone. An unknown error occurred (0xE8000084

Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.

Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?

My facetime is asking me to verify my email address but i do it opened the email and verified than i get an error message saying could not verify email please check network connection. but i am connected to internet what do i need to do to access FaceTime

my facetime wont open it askes to verify email i gort the email verified it and then i wait for awhile than i get a message saying that facetime couldnt verify email and to check network connectivity but i am connected to the internet. what do i need to do to get my factime working again?

Hey Desireeesamaroon,
Thanks for the question. I understand that you are experiencing issues with FaceTime on your Mac. The following resource may help you troubleshoot these issues:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks,
Matt M.

HT1926 Trying to download itunes update on my computer windows Xp... Tried 3 times and keep getting an error: invalid signature/will not be installed. HELP

iTunes is downloaded, been using it for years. I went to download an update and I keep getting an error.Error message is: invalid signature/will not install.
I did try to update manually as instructed however that also came with the same error.
If someone can advise it would be greatly appreciated.
So what is an invalid signature and how to fix it???

I would think the link doesn't work now as we are on version 10.7.
If you go to:
http://support.apple.com/downloads
the latest update for itunes is in the left hand column. If you follow the rest of the instructions from wiclee/fimeck it should work.
"Select "Save" instead of "Run". Once downloaded, right click the iTunesSetup.exe or iTunesSetup64.exe and select 'Run as Administrator' to install." (or use default)

How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymac

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?

I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?

I'd start with the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Updated to IOS 8 yesterday and ever since have been getting an error message stating "can not download item, try again later".

After updating to IOS 8 have been getting an error message stating "Can not down load item, please try again later". I have chosen both options to answer (done or retry) but still get the message. I have backed my phone up on iTunes but and still getting the message.

Because all these **** updates Apple can't configurite correctly
one update counteracts another update.
im so ****** with all this ****.
now they want to charge you 20.00 dollars to talk on the phone with them.
this kind of business will bite them in the *** soon.there are other things out there you can change to.
and the people on the phone don't know **** about face book.
probably get blocked for a couple of hours for telling the truth.
Dana P. Minaty

I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found." I have uninstalled and reinstalled iTunes multiple times. Am running Windows XP Svc Pack 3. help

I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753)

I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..

Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
Now ITunes won't open.Help!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

Hello please I want the solution I have in my iTunes I own $ 112 and you purchase from the game of war gold price of gold and 99.99 discount iTunes money did not come in the gold game of war and that I am two days ago, I did not find the solution please I

Hello please I want the solution I have in my iTunes I own $ 112 and you purchase from the game of war gold price of gold and 99.99 discount iTunes money did not come in the gold game of war and that I am two days ago, I did not find the solution please I want the solution quickly

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Hello, I wanted to update my ipod touch 1st generation. The current software is 1.1.5. So I purchased iOS 3.1 software update for iPod touch (1st generation) and than I get an error so it did not upgrade.

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