Help for design report layout

Hi all,
Could you tell me any tools for design report layout or other way to design? Beside Quick Viewer, SAP Query, Report Painter/Writer, they can't group data and very complex.
Thank you!

Use transaction GR11 GR12 GR13 to create and change layout.

Similar Messages

Oracle bi publisher report for apex - Report Layout

Hi There,
Navigation: Home>Application Builder>Application 20>Shared Components>Report Layouts
I created rtf template for a Report Query. It worked fine upto certain point.
However at some point, if I make a minor modification to the layout it is not displaying all the data that it is supposed to.
I have 3 tables in my RTF template 1) Header 2) Details 3) Summary. Details section has a group. This runs fine.
Now if I just combine all the above 3 tables into one by adding row above and row below to the "2) details" table and moving the table 1 and table 3 into those rows, makes the data in the group in table 2 disappear when run on the apex application.
However it works fine when data is loaded on the RTF template and Preview --> PDF is seen.
Is it a known bug? Because some of my coleagues has same issues.
Thanks
Krishna
Edited by: Krishna on Aug 9, 2010 10:08 AM

Hi, I think you need to provide more information.
user452458 wrote:
Hi There,
Navigation: Home>Application Builder>Application 20>Shared Components>Report Layouts
I created rtf template for a Report Query. It worked fine upto certain point.
However at some point, if I make a minor modification to the layout it is not displaying all the data that it is supposed to. What modification? added extra fields? Are those fields in the corresponding report query? change to the design of the document? did you delete the old template and re-upload after making the changes?
Moreover the preview on the RTF template works fine with the same data.Preview from where?
>
Is it a known bug? Because some of my coleagues has same issues.
Thanks
KrishnaAlso, you should change your display name to something better than user452458 ;)
Trent

What is the size for design website layout ?

Hi everyone
I am new to adobe forum and photoshop. I just bought domain for that i want to design website layout but i coud not sure about size in pixel.Can anybody help me over here
Thanks in advance for your help !
URL removed by: PECourtejoie

Hello, I'm not a web designer, but I see that nowadays, fixed designs are becoming a thing of the past due to the browsing that is now done more on mobile devices than on computers. More and more, flexible designs are done, with applications such as: http://html.adobe.com/edge/reflow/
I removed your URL as it was a common SEO tactic to post fake questions to get hits, I don't imply that's the case for you, but it was not relevant for your question.

Little help for calling report from a form

hi,
I AM NOT ABLE TO CALL THE REPORT WITH THE FOLLOWING CODE. PLEASE TELL ME WHERE I AM DOING WRONG! THANKS A LOT!!
It is Oracle 9i and Reports 6i.
-> I have a form with only one BUTTON.
-> I have a REPORT with only one USER PARAMETER 'P_1' which is a number.
-> I have only one query INSIDE the report. It is "SELECT * FROM EMP WHERE EMPNO = :P_1'
-> I added the report to form in the OBJECT NAVAVIGATOR of FORM and the NAME OF REPORT is 'REOPRT4'
here is the code on the form:
================================
When_button_pressed
DECLARE
vid report_object;
vname varchar2(100);
BEGIN
vid := find_report_object('Report4');
vname := run_report_object(vid);
END;
==================================
-> the FORM and REPORT are in "c:\helloworld" directory.
-> the error I am getting is 'internal pl/sql error'
-> I WANT THE USER TO ENTER THE RUNTIME PARAMETER FOR THE REPORT AT RUNTIME, so no need to worry about supplying the parameter through code!!!
Thank You very much. I appreciate your kind help!!

I think that you have to add some code, see page 15 in this:
http://otn.oracle.com/products/forms/pdf/277282.pdf
Helena

How to create a F4 help for a report selection screen field

hi,
can any one guide me to create F4 help for a field in a selection screen in a report program,plz give me a sample code

hi,
Here are the following ways
1.with the help of match code objects we can create the F4 Functionality for Field.
Syntax is :
PARAMETERS: p_org LIKE t527x-orgeh MATCHCODE OBJECT zorg.
2. One more thing is we can do it with Search Help's also.
3. Even we can do it HELP Views also.
Help Views:
You have to create a help view if a view with outer join is needed as selection method of a search help
The selection method of a search help is either a table or a view. If you have to select data from several tables for the search help, you should generally use a database view as selection method. However, a database view always implements an inner join. If you need a view with outer join for the data selection, you have to use a help view as selection method.
All the tables included in a help view must be linked with foreign keys. Only foreign keys that have certain attributes can be used here. The first table to be inserted in the help view is called the primary table of the help view. The tables added to this primary table with foreign keys are called secondary tables.
The functionality of a help view has changed significantly between Release 3.0 and Release 4.0. In Release 3.0, a help view was automatically displayed for the input help (F4 help) for all the fields that were checked against the primary table of the help view. This is no longer the case in Release 4.0.
As of Release 4.0, you must explicitly create a search help that must be linked with the fields for which it is offered (see Linking Search Helps with Screen Fields ).
Existing help views are automatically migrated to search helps when you upgrade to a release higher than 4.0.
A help view implements an outer join, i.e. all the contents of the primary table of the help view are always displayed. You therefore should not formulate a selection condition for fields in one of the secondary tables of the help view. If records of these secondary tables cannot be read as a result of this selection condition, the contents of the corresponding fields of the secondary table are displayed with initial value.
<REMOVED BY MODERATOR>
Edited by: Alvaro Tejada Galindo on Feb 15, 2008 3:15 PM

Is ALV possible for this report layout?

Hi,
I'd like to know if I can create this layout in ALV (layout as seen below):
......................|..........Column Header1............|.......Column Header2..........| ...
......................|.Col Header3..|..Col Header4.....|..Col Header5.|.Col Header6.| ...
Row header1...|.....data..........|......data............|.......data........|......data.......| ...
Row header2...|.....data..........|......data............|.......data........|......data.......| ...
Row header3...|.....data..........|......data............|.......data........|......data.......| ...
If this is possible, can you give me an idea how can this be done?
Thank you so much for taking time to read my post.
Best regards,
Jen
Message was edited by:
        Jen Abap

i will suggest you to go for classical report because it will be more easier ... but in alv list display you can achieve this kind of thing... just check this prog whether it suits you or not....
type-pools : slis.
tables : mara,marc,mard,makt.
data : begin of imara occurs 0,
       matnr like mara-matnr,
       mtart like mara-mtart,
       end of imara.
data : begin of imarc occurs 0,
       matnr like mara-matnr,
       werks like marc-werks,
       end of imarc.
data : begin of imard occurs 0,
        matnr like mara-matnr,
        lgort like mard-lgort,
       end of imard.
data : begin of imakt occurs 0,
       matnr like mara-matnr,
       maktx like makt-maktx,
       end of imakt.
data : begin of itab occurs 0,
       rowheading(16),
       matnr like mara-matnr,
       mtart like mara-mtart,
       werks like marc-werks,
       lgort like mard-lgort,
       maktx like makt-maktx,
       end of itab.
data : ifieldcat type slis_t_fieldcat_alv,
       wfieldcat type slis_fieldcat_alv,
       ilayout type slis_layout_alv,
       IEVENT    TYPE SLIS_T_EVENT,
       WEVENT    TYPE SLIS_ALV_EVENT.
data : tabix(3).
select-options : s_matnr for mara-matnr obligatory.
start-of-selection.
perform get_data.
perform build_finaltab.
perform build_fieldcat.
perform build_layout.
perform build_eventtab.
perform displaydata.
*&      Form get_data
*       text
* --> p1        text
* <-- p2        text
FORM get_data .
select matnr mtart into table imara from mara where matnr in s_matnr.
if not imara[] is initial.
select matnr werks from marc into table imarc for all entries in imara
                                   where matnr = imara-matnr.
select matnr lgort from mard into table imard for all entries in imara
                                   where matnr = imara-matnr.
select matnr maktx from makt into table imakt for all entries in imara
                                   where matnr = imara-matnr.
endif.
ENDFORM.                    " get_data
*&      Form build_finaltab
*       text
* --> p1        text
* <-- p2        text
FORM build_finaltab .
loop at imara.
tabix = sy-tabix.
move-corresponding imara to itab.
read table imarc with key matnr = imara-matnr.
itab-werks = imarc-werks.
read table imard with key matnr = imara-matnr.
itab-lgort = imard-lgort.
read table imakt with key matnr = imara-matnr.
itab-maktx = imakt-maktx.
concatenate 'Row no' tabix into itab-rowheading separated by space.
append itab.
endloop.
ENDFORM.                    " build_finaltab
*&      Form build_fieldcat
*       text
* --> p1        text
* <-- p2        text
FORM build_fieldcat .
wfieldcat-fieldname = 'ROWHEADING'.
wfieldcat-col_pos = 1.
wfieldcat-outputlen = 15.
wfieldcat-seltext_l = ''.
append wfieldcat to ifieldcat.
clear wfieldcat.
wfieldcat-fieldname = 'MATNR'.
wfieldcat-col_pos = 2.
wfieldcat-outputlen = 18.
wfieldcat-seltext_l = 'Material no'.
append wfieldcat to ifieldcat.
clear wfieldcat.
wfieldcat-fieldname = 'MTART'.
wfieldcat-col_pos = 3.
wfieldcat-outputlen = 10.
wfieldcat-seltext_l = 'Mat gr'.
append wfieldcat to ifieldcat.
clear wfieldcat.
wfieldcat-fieldname = 'WERKS'.
wfieldcat-col_pos = 4.
wfieldcat-outputlen = 10.
wfieldcat-seltext_l = 'Plant'.
append wfieldcat to ifieldcat.
clear wfieldcat.
wfieldcat-fieldname = 'LGORT'.
wfieldcat-col_pos = 5.
wfieldcat-outputlen = 10.
wfieldcat-seltext_l = 'Stor loc'.
append wfieldcat to ifieldcat.
clear wfieldcat.
wfieldcat-fieldname = 'MAKTX'.
wfieldcat-col_pos = 6.
wfieldcat-outputlen = 30.
wfieldcat-seltext_l = 'Material desc'.
append wfieldcat to ifieldcat.
clear wfieldcat.
ENDFORM.                    " build_fieldcat
*&      Form build_layout
*       text
* --> p1        text
* <-- p2        text
FORM build_layout .
ilayout-no_colhead = 'X'.
ENDFORM.                    " build_layout
*&      Form build_eventtab
*       text
* --> p1        text
* <-- p2        text
FORM build_eventtab .
CALL FUNCTION 'REUSE_ALV_EVENTS_GET'
   EXPORTING
     I_LIST_TYPE           = 0
   IMPORTING
     ET_EVENTS             = IEVENT
*   EXCEPTIONS
*     LIST_TYPE_WRONG       = 1
*     OTHERS                = 2
IF SY-SUBRC <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
READ TABLE IEVENT INTO WEVENT WITH KEY NAME = 'TOP_OF_PAGE'.
IF SY-SUBRC = 0.
    WEVENT-FORM = 'TOPOFPAGE'.
    MODIFY IEVENT FROM WEVENT INDEX SY-TABIX.
ENDIF.
ENDFORM.                    " build_eventtab
*&      Form displaydata
*       text
* --> p1        text
* <-- p2        text
FORM displaydata .
CALL FUNCTION 'REUSE_ALV_LIST_DISPLAY'
EXPORTING
*   I_INTERFACE_CHECK              = ' '
*   I_BYPASSING_BUFFER             =
*   I_BUFFER_ACTIVE                = ' '
   I_CALLBACK_PROGRAM             = sy-repid
*   I_CALLBACK_PF_STATUS_SET       = ' '
*   I_CALLBACK_USER_COMMAND        = ' '
*   I_STRUCTURE_NAME               =
   IS_LAYOUT                      = ilayout
   IT_FIELDCAT                    = ifieldcat
*   IT_EXCLUDING                   =
*   IT_SPECIAL_GROUPS              =
*   IT_SORT                        =
*   IT_FILTER                      =
*   IS_SEL_HIDE                    =
*   I_DEFAULT                      = 'X'
*   I_SAVE                         = ' '
*   IS_VARIANT                     =
   IT_EVENTS                      = ievent
*   IT_EVENT_EXIT                  =
*   IS_PRINT                       =
*   IS_REPREP_ID                   =
*   I_SCREEN_START_COLUMN          = 0
*   I_SCREEN_START_LINE            = 0
*   I_SCREEN_END_COLUMN            = 0
*   I_SCREEN_END_LINE              = 0
* IMPORTING
*   E_EXIT_CAUSED_BY_CALLER        =
*   ES_EXIT_CAUSED_BY_USER         =
TABLES
    T_OUTTAB                       = itab
* EXCEPTIONS
*   PROGRAM_ERROR                  = 1
*   OTHERS                         = 2
IF SY-SUBRC <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM.                    " displaydata
form topofpage.
write : / sy-uline.
write : /17 sy-vline,28 'Contents from MARA',47 sy-vline,
         50 'plant & strg loc',69 sy-vline, 78 'Matrl desc'.
write : / sy-uline.
write : /17 sy-vline,22 'Material no',36 sy-vline, 39 'Mat gr',47 sy-vline, 48 'Plant',58 sy-vline,
        60 'strg loc',69 sy-vline.
endform.
this is a test prog just change as per your requirement.
regards
shiba dutta

Seeking help for a report design

How to create dynamic footnotes, if it's even possible, with Oracle
Reports?
A dynamic footnote would be one that appears on a page only if it is
used on that page.
For example:
Regions: South East West North
Widget A
S: $1500.
E: $100.
Footnotes:
S = South
E = East
------------- (page break of group or bottom of page) --------
Widget B
S: $1500.
W: $100.
Widget C
S: $1500.
Widget D
S: $15002.
W: $100.
Footnotes
S= South
W = West
We only want the ones that are used on the page to appear on the footnote
Any help will be appreciated,
Thanks.

Hallo Denis,
I have a similar problem: Want to display some value from the database in a margin field. I created a user parameter v_Title_Crew and pressetted it in the format trigger of a formula field. Used srw.set_field_char (0, :v_Title_Crew) in the format trigger of the margin field to display the content of the variable. But unfortunately this does not work: It seems to me that the margins are prepared before the query is executed; the variable is not set. Before I simply connected the margin field to the variable in the property palette but this didn't work better. Any idea how to solve this problem?
Thanks and regards - Ulrich

About (not) getting help for Design Premium CS4 [very long post]

If what i've heard on numerous occasions is true, and I really hope it is, Adobe spends a lot time, energy, emotion and effort on their Customer support system. In an effort to provide a bit of insight "from the trenches" I've spent the last hour sifting through Adobe's website trying to find an email where I could send a bit of critique regarding the quality of Adobe's Tech Support and I've come to the conclusion that these forums are a paying customer's only outlet. As part of my job training, I take a lot of notes whenever anything gets done over the phone. This then is a full transcript of the arduous process I had to go through in order to try and fix the infamous "licence has expired" issue. I'm not necessarily looking for feedback, I just want somebody at Adobe to see this and realise how much money is being wasted on a very dysfunctional "Support Service".
Adobe tech support notes:
How can the ball be dropped to this extent?
Friday, April 2nd
10:00   Installed the suite on the office's new design computer after using the trial editions until they expired. None of the programs in the suite will run because the licence is "expired".
11:30   Not knowing if it might somehow be related to there being leftover files from the trial editions (which I didn't uninstall) I uninstall everything and install again.
13:10 I receive the same error message. Tech support principally led to a waste of a day due to the way that Adobe's databases seem to catalogue customers. According to Jay Lopez, our suite wasn't registered to my boss (Doc) it was registered to Ken Schoepp, who hasn't worked here in about 8 years, since he was one of the earlier names connected to this address. It took about 2 hours and 2 transfers to figure this out.
15:30   I finally get transferred to tech support.
15:51   TS answers.
            It takes 2 hours to assess what the problem is and suggest that I should do a full uninstall and reinstall of the suite, regardless of the fact that I did that before calling TS. 2nd installation fails to solve the problem whereby the suite won't load up (as expected). I'm given some instructions as to what files to remove that may contain registration information and could possibly prevent the program from running. Tech support hangs up as their shift is soon over but they assure me that this thrid installation of the day should fix the problem. To speed up the installation I copy the files onto the HDD.
17:15   For some unknown reason, Setup.exe crashes crashes at about 65% of initialisation. That's right, the installer can't even run!
Tuesday, April 6th
8:37     Calling TS
8:45     Don answers
8:51     Get informed that I was somehow routed to CS instead of TS. The case id I provided requires solutions that he can't provide,           Don will transfer the call to TS.
8:53     Jitesh gives me a new case id before putting me on hold as he reads the case file.
9:05     Informs me that since my call deals with an installation issue I need to be transferred to another department. In response to           my comment that I've already been misrouted twice today Jitesh says he will contact the department personally in order to           transfer me more quickly as I'm already in their service.
9:13     Just before hanging up Jitesh mentions that there are only 12 calls ahead of me in the queue.
9:19     Rohan Subba answers. After reading the file he asks if I would accept sharing my desktop in order for him to look at the root             of the issue using Acrobat Pro Meeting.
9:26     With files installed, logging in to "adobesupport.na5.acrobat.com" as guest.
            As things are not working as expected, Rohan places me on hold as he goes to look up solutions.
9:31     Back from checking resources, try them out, still don't have access to some files due to lack of permissions.
9:36     Comes back with instructions on how to setup the Windows7 super admin account which should give me full access to the             locked out files.
9:42     Logged in as admin. More hair pulling as we try to configure the permissions properly.
10:02   File sharing finally works and he downloads the installation log files. As we attempt to change permissions to access other            files I ask why it is has taken 13 hours of TS and 4 techs before someone suggests using Adobe Connect Pro Meeting since it            seems like a great way to gain access to files. Rohan's answer: Due to the solution chain, TS had to try other options           before going for the ACPM.
Over the next hour we try various things to get rid of the files that are blocking the re-installation of Premium Suite. I'm instructed to download the "Windows Installer Cleanup Utility" and "adobeCS3cleanscript" even though I'm running CS4. The trial versions I was using were also CS4. I'm assured that the CS3script works just fine for CS4 removal. It gets run with option 1, once, and twice with option 2, rebooting between each pass.
11:01      Realisation sets in. "I'm sorry, I cannot resolve this issue and I will escalate your call to Tier 2 TS". Initially he asks           if Thursday is good for the follow-up call but I inform that I will not be there on that day and that I am the only one at the office           who can handle these types of technical calls.
11:05     Comes back on the line and informs me that T2 TS will contact me on Friday.
Spent the remainder of the day reading online, chasing possible solutions. Found out about a hidden option 3 for Cleanscript, run it twice, still no improvement. Having been shown the location of the installation log I sift through it and research 1) where each of the offending registry key is, 2) how to change permissions to the offending keys so I can delete them. Thanks to google and other people who've had the same issues I'm having and followed by blogging about it.
In total, 22 registry keys blocked the installation. Because each key would cause the installer to lock up and quit It took 6 hours to run the installer 22 times until it crashed in order to find and eliminate each one. When they were all taken care of, only 4 Premium suite modules wouldn't install: Flash, Flash Player, Acrobat and Air.
Progress at last.
Thursday, April 8th
Mesum, a resolution specialist, calls work asking to speak to Doc about our case. According to him there is no mention of a contact person (me) or a date for a call back. When asked probing questions about these discrepencies Mesum says that seeing as how Adobe TS are trained to exacting standards and that note taking is a very important part of the job there is no way that this break down happened on their end. If the information my boss is referring to is "not in the file" then it MUST be false. The obvious answer, according to Mesum, is that whoever made the appointment with Adobe didn't take down good notes. As a T2 specialist he "...makes it a point to always return the call at the arranged time". I don't have the notes regarding everything that was said that day but from talking to Doc on the following day I gather that Mesum made other comments to bring into doubt the quality of Aararat's (the company I work for) training, their note taking skills and the quality of their employees. Not once did he take any hint of responsibility for the communication screw-up. Mesum will be calling me back on the Friday (as was originally written down in our file) and provides a new case id before hanging up.
Friday, April 9th
12:01     Mesum call and wastes no time in trying to resolve the issue. I inform of the progress I made yesterday (independently).
12:08     Error :2 shows up again. Instructs me to clear the temp folder, the cache and to verify that the print spooler           service is enabled. It is.
12:21      While the system is rebooting, Mesum mentions that the "very detailed conversation" he had the previous day and asks if           I have been briefed about it. I explain that I have been briefed (neglecting to mention that I am the one who made the              appointment and took copious notes about all my TS conversations, including this one) and that I hoping to get this issue           resolved once and for all. Mesum makes a grandstanding comment about how "he makes it a point to always return the call at           the arranged time as these calls are very important and it is crucial that they get resolved". He then goes on about the           lenghts Adobe has gone to in order to create a support chain to make sure that if an issue is unresolved on either end of the           chain, that this lack of resolution can be tracked down.
Error:2 indicates that we are still having registry blockage issues. In response to my question whether there might be a full list of the registry keys that Adobe Premium suite injects during an installation Mesum responds that techs have been given very strict and specific instructions about tampering with the windows registry (which is odd considering 3 days prior a tech dove right into     registry editing) he proposes that I instead uninstall Flash, Flash player and Adobe Air.
13:07   Since the uninstaller won't run for just the 3 modules, Mesum asks that I uninstall everything once again. I am then to only           start by installing Acrobat first, and only Acrobat, before installing the rest of the suite. Because this process will take a long           time and Mesum has other calls to make he leaves me to this numberless installation being fairly certain that this will solve the           issue. He adds that such problems are very frequent with Acrobat. Should his proposed course of action not solve the issue I           can type up a follow-up response by going to www.adobe.com/go/supportportal. I am to expect a follow-up call on Monday.
13:22   Because I was really not looking forward to going through another round of uninstalling and reinstalling, I attempt to run flash             one last time prior to starting the cycle. Run into error:5
            reboot
13:29   Error:5 again. Time to uninstall once more.
13:35   Error while uninstalling. Nothing to do but click continue and see how it goes.
13:53   Uninstall finished with problems, running it again. Adobe Sing is still showing as an installed component.
13:55   Uninstall with errors. Flash Plug-in will not uninstall. Running Uninstaller again.
13:59   Uninstaller fails again. Decide to go and manually delete files and folders inspecting each one by one.
Spent the rest of the afternoon going through the install logs like I did on April 6th, unlocking ownership and deleting corrupted keys one at a time.
18:08   The whole Suite finally installs except for Flash and Indesign.
18:47   After hunting down more keys, the installer completes with errors but at least all the programs are installed. Acrobat, Air, Flash plug-in are still not installed properly.
Monday, April 12th
8:20     Call tech support
While on hold I try to find my ticket on the support portal using the case id's I've been given. None of them show up on the system. Basically, I'm stuck to using phone support.
9:23     TS answers. Sanjay
9:28     After Sanjay has verified the case id, I provide him with an update to the file regarding what I've done since I hung up on Friday, describing the new issues.
9:34     Placed on hold
9:42     Comes back and explains that this issue will require more consultation with his seniors. To make sure that he looks up the            right issue I repeat the exact problem I would like him to research. Three times he repeats the information back to me just a           little differently. Finally on the 4th repetition of the problem I'd like addressed he "gets it" and thanks me for "providing that           pertinent information".
What I don't understand is that I repeated the same information that he repeated back to me 4 times before he seemed to understand what his notes told him he should be researching. From the heaviness of his accent I suspect that their was a bit of language barrier here.
9:48     Places me on hold
9:59     Comes back with a possible solution.
10:08   As his solution requires me to delete files I don't have access to due to lack of permissions, his solution can't be applied. He places me on hold.
10:11   Comes back, with another possible solution.
10:17   Still not working. I ask how I can change administrator settings for specific files    and he needs to go check articles again.           Shouldn't this type of knowledge just come off the top of his head if he's in TS? Sanjay just walks away at this point,           not asking to put me on hold nor placing the call on hold. I can hear conversations in the background the whole time.
10:24   Comes back, thanking for staying on hold (even though I wasn't). This time he asks me to look for specific adobe folders. I           can't delete them because I'm supposedly not an administrator, even though I'm logged in using the enabled super-admin           account. He tells me I need to type a very specific command at the command prompt to reset the admin account. I thought           that's what he was going to research the last time he left so I ask what I have to type at the command line to do this. Sanjay           doesn't and asks if he can put me on hold again. I politely and calmly answer that no, I don't want to be put on hold. Every time           I've asked him a question he's had to go in order to talk to his seniors (as he calls them). If possible, why not escalate my call           and put me in touch with one of these seniors or a manager in order to minimise the amount of time I will be placed on hold. He           puts me on hold.
10:34   Ashima comes on the line. Unlike Sanjay, she sounds confident and authorative.
10:44   After discussing what I'm trying to do she informs that not being able to delete files and folders is a Windows issue, not an           Adobe issue. Even after I mention that a previous tech had helped me solve a similar problem in the previous week and try to           reason that since it's Adobe uninstaller that caused this issue she sticks to her claim that it's a Windows issue and that she           cannot help me resolve the issue. I am to contact Microsoft tech support in order to get help with this issue.
12:17   Call Microsoft technical support
12:23   Jacqueline answers. I describe the problem I'm having with managing permissions in Windows 7 and that I've been told that I           resetting the admin account should solve this problem. She seems to agree and asks for my Windows serial number before we           can start working on the issue. Upon finding out that I have an OEM version of Windows, Jacqueline informs me that I have 2           options: look online or pay 59$ per call on credit card for support as free support is not provided to OEM licences since they are           typically only installed by resellers and assumed to be serviced by them. Sadly, this is not my case.
12:31   Having repeated my options back to Jacqueline to make sure I understood her correctly I inform her that I will terminate the           call since I will not be paying for paying and therefore will go online for help. She sounds surprised at how quickly I made           my decision, wishes me good luck and the call is ended.
13:30     Started researching a solution. I find what I need to know and apply it, managing to reclaim ownership of the files and           folders. Run the installer again and everything installs now except for the Acrobat, Air and Flash plug-in.
Tuesday, April 13
15:30   Since I haven't received a call back from Mesum I try to find our case information on the Adobe Support Portal. I figure that           Mesum probably needed me to contact him prior to today in order to confirm whether the solution worked or not. Logging in           with the email address we used to register our software and log our support calls is unsuccessful. Either the password is wrong           or the email is not active. Seeing as we have 2 other office emails with which Adobe products have been registered over the           years I log on with them to see if we have pending cases on either of them. negative. Just to test something out I attempt           logging in to the original email from another computer. While I can't log in I no longer get the message that the email isn't           related to an active customer account, just that the password is wrong. Resetting password. Still can't login.
16:06   Starting LiveChat with Adobe to see if they can help. On hold.
16:12   Connected. explain the situation.
16:19   Says the password is reset from their side. Try it and doesn't work.
16:22   I tell Live Chat the reset didn't work, and wait for response.
16:29   He assures me it's been reset and that I should try again.
16:30   Try it to connect via two other computers. Fail. Inform him again. Wait.
16:36   Informs me I will need to call Phone Support. I ask if he can connect me.
16:38   No, he cannot connect me. There is no Live Chat Tech Support. Due to the amount of lag between responses I ask if how many           chat sessions he works on at the same time.
16:41   Answer: three at a time.
16:45   Finish typing comment and suggestion about possibly reducing that number because the amount of lag time for simple           requests is just too much.
16:46   Final response and goodbye.
16:47   Call Phone Support
16:50   Jerry in the Philippines. I explain the issues I've been having with our account and the failure to reset the password. Jerry puts a note in the file and that he'll look into it.
16:58   Puts me on hold as he goes to explore.
17:01   Comes back, can't see any issues. Asks me for permission to logon to the client account by using our email and password. I           accept. He logs on and sees that there are in fact no pending cases that show up in our client account, even though we have           multiple concurrent case id's showing on his side. He says he'll look into it.
17:07   Client login issue is unresolved but at least I'm getting transferred to TS.
17:23   Panpaj answers. I explain the situation and provide case id.
17:38   He provides a new case id. I have to describe the whole case history.
17:46   On hold.
17:52   Turns out I was transferred to the Acrobat specific TS. Seeing as how my installation problems aren't dealing specifically           with Acrobat he can't help me. He will transfer me to general TS.
18:16   Animesh answers. explain the situation and provide case id.
18:20   Puts me on hold as he reads the file.
18:22   Repeats the problem as described according to the file.
18:30   Puts me on hold as he goes to find articles.
18:36   Asks me to share the desktop. Connecting to connectteam.acrobat.com
18:44   Upload of log file complete, reading over it.
18:48   Sharing screen caps of installation error messages. I've been thoroughly documenting each and every single one. Instructs me           to download and AdobeCS4cleanscript. When I explain that I've already used the CS3 version I'm informed that the CS3 version           should never be used to try and clean up a CS4 installation since it won't work.
18:56   I'm informed that TS closes at 19:00 and that he won't be able to finish this call. However, if I read article kb 401401 I should           find some steps that will solve the issues that I'm experiencing.
19:01   While looking for the article I inform him that I can't access my TS updates on the           Support Portal and that in a previous call Phone Support was not able to explain          why. Might he have any idea why? He says he'll check it out.
19:05   "That's odd. I'll add this complaint to the file."
            Animesh adds that If this knowledge base article does not resolve the issue, I should make sure to call back. He's added a note in the file to automatically escalate my call to Tier3 TS.
            "What? There's a T3?" I ask. "Why has it taken 2 weeks to get this call escalated to tier 3?"
            He apologizes if this taken so long to be escalated but there are definite checks and procedures that need to be followed before a call can be escalated to Tier 3.
April 15th
11:10   Starting new uninstall of CS4
11:20   Uninstaller error with InDesign.
11:31   Running CS4cleanscript, all options.
11:49   Completed running CS4cleanscript followed by a manual clean-up of remaining folders. Starting a new install.
12:04   Install error with Flash 10 ActiveX.
12:06   Install error with Flash 10 plug-in.
12:37   Installer finished, with errors.
12:53   Test launched every application in the Suite and they seem to be working in spite of the errors. So be it, I'm never calling Adobe TS again.
Questions and suggestions to Adobe
In spite of not having my issue corrected I must say that the politeness of every representative was exemplary.
While I realise software piracy is a big issue, why is it that pirates don't struggle with your DRM system yet legal users do? Either scrap your current DRM and replace it with something that will not cripple a system if an installation goes wrong or change your installers.
Software suites are convenient yes but there are now so many modules that come bundled with the suite that seem utterly pointless because the documentation for them is sorely lacking an "at a glance" explanation of features, benefits and purpose. Adobe Air, Sing, Version Cue and Bridge come to mind. Don't you think cutting down on module bloat would make interoperability an easier thing to manage and maintain?
As a user who has multiple hard drives in his system (one each for the OS, applications and project data) I don't like installers that place files all over my system without my consent. If an installer asks for a destination folder, ALL programs should go into that folder. Files and programs that are shared across the suite for added functionality or registration purposes should ask for a user-specified shared folder (in case there is one) rather than just go into the (assumed) default.
Why is the Support DB's search function so useless? I've tried (and tried, and tried, and tried...) to find useful solution articles but something is just plain wrong with your search algorithms. I've tested this. Pick an article at random, then do a search for it's title. Too often the search engine won't even find it. The only time searches work is if one has the precise number of the article, such as KB 401401.
The amount of checks and procedures required for service escalation needs to be streamlined in order to speed up the process. It took too long to get to the right Tier. By the time I was finally escalated to Tier 3 your support services had eroded all of their credibility.
Practices and procedures (P&P) need to be more uniform. I have one tech telling me to use one version of clean script and claiming it's fine whereas another claims that only the CS4 script would work to resolve my issue. Why is this? What does this reveal about levels of training? There is also large gaps in the knowledge of individual representatives. As should be expected, some representatives knew exactly what to do and how to do it without having to resort to articles every 3 minutes. Others, such as Sanjay, either need to be retrained or let go. His lack of knowledge was thoroughly exasperating.
The case id system needs to be reworded. Over these 2 weeks I was given 4 case id's, none of which ended up showing up in the support portal for follow-up. Furthermore, note taking seems to be a problem because there was a lot of information that just never seemed to make it "in the file".
Why do calls get transferred to the wrong department so often?
In Closing
Due to having more pressing matters to attend to at work and seeing as how I could not afford to spend any more time fixing the harm that was brought on by carrying out the suggested "solutions" I have not called back since April 15th. The suite runs "with quirks" and will stay that way until I rebuild the system because it seems that the only solution that remains regarding the installation woes is to wipe the drive and start from scratch.
Thank you for reading this whole transcript. I hope it helps you improve your customer service experience.
Marc-Andre Renaud

Thank you for the sympathy and the information about the Adobe.com forum Michael.
I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines. Turns out being honest once again penalised a legal customer.
If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch. It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
Marc

NEED HELP FOR INTERACTIVE REPORT..PARAMETERISED

I have a report which output is displayed after a field is selected from select list..
The output of query is empty ..
This is the query .... it doesnt work when i try to put the value of variable in other page...and call it from the query like below..
select apex_item.checkbox(1,ai.ino,'CHECKED') " ",ai.advtno,findisname(ai.adissue) issue_name,a.cfname fname,a.csname sname,a.tot_amt tot_amt,ai.inv_no
from advertiser a,advertiser_client ac,adv_invoice ai
where a.clientnumber = ac.adv_clnt_no and a.advtno = ai.advtno
and findisname(ai.adissue) = LTRIM(RTRIM(:P298_ISSUES))
:p298_issues = 'JUL2012' ; -- This exist in other page...
:p298_issues i TRIED Making it a item with source as database coloumn or even preference item..
The same query works if i put the query as..
select apex_item.checkbox(1,ai.ino,'CHECKED') " ",ai.advtno,findisname(ai.adissue) issue_name,a.cfname fname,a.csname sname,a.tot_amt tot_amt,ai.inv_no
from advertiser a,advertiser_client ac,adv_invoice ai
where a.clientnumber = ac.adv_clnt_no and a.advtno = ai.advtno
and findisname(ai.adissue) = 'JUL2012' ;
Why is it not able to find value of text item :p298_issues ...This i have made it as text item currently ..
actually it is a select list in other page..
and the database source i have set it to ..database column while ithere is no such column present..i need this to be a parameter
do i need to use preferences for this ?? Kindly inform and help...
Edited by: pauljohny on 23-May-2012 23:43

..Hello First post was about what i was trying to accomplish..
Some thing in line of global variables..
I needed the value of apex item to be accessed in other page.. it was select list..
There were two ways to accomplish it..One using apex collection or second
using new change item dynamic action and submitting the item..
Using these methods i was able to access the .page item in other page.
Second post i had, was about how I had solved the issue..
I hat forgotten earlier to close the post.
Edited by: pauljohny on 28-May-2012 17:55

Help for designing the same forms like Oracle form!!!

Hi everyone!
I am working for some projects and now I want to make a form like Oracle form, there are some features in Oracle form that I don't know how to do the same so I would like to ask someone here. Please help me to design form like the form I mention below. I mean when I open my form, it must be the same with Query Material after that I press Enter then it must be the same Material Workbench form. Please help me!!! Thanks in advanced.
Inventory => On-hand Availability => On-hand Quantity, it will display Query Material Form then Enter after that it will display Material Workbench.

Hi, welcome to the forums. Please take a few minutes to reveiw the following:
<ul>
<li> Before posting on this forum please read
<li> 10 Commandments for the OTN Forums Member
<li> Announcement: Forums Etiquette / Reward Points
</ul>
If you follow these general guidelines, you will greatly increase your chances of getting a solution to your question in a shorter period of time. While your questions may make sense to you - when you post a question here, you have to remember that we do not have the same point of reference as you. You can't assume we will understand vague references like *"I want to make a form like Oracle form"*. I've seen so many different UI variations in Oracle Forms that a blanket statement like this has no meaning. The only thing that limits the funtionality of a Form is your imagination.
Perhaps, after reviewing the aforementioned articles, you could provide us with some basic information like your Oracle Forms version, Browser and version, OS and version and a more detailed description of the type of functionality you are trying to emulate. With this information, we (the Forum participants) will be better able to help you.
Regards,
Craig...

Help for FIAR report!!!!

hi gurus,
i have a requirnment wherein i need to calculate wtd.average days..for tis i need to subtract current day - net due date which are chars..how can i achieve tis..have sap exit for current day but how do i use it....help will be appreciated through points..
regards ,
mani

79b57e45-d497-4042-a537-ff0cf7490939 wrote:
Please update your forum profile with a real handle instead of "79b57e45-d497-4042-a537-ff0cf7490939".
I want to create a classic report which have some editable columns (text fields etc.). So after editing, with the help of a save button, user could save new values to db.
I made a search in web but can't find anything like this.
This is covered in the APEX documentation under the subject of tabular forms.They are a bad idea, especially for new APEX users.

Help for classic report?

Hi.
I want to create a classic report which have some editable columns (text fields etc.). So after editing, with the help of a save button, user could save new values to db.
I made a search in web but can't find anything like this.

79b57e45-d497-4042-a537-ff0cf7490939 wrote:
Please update your forum profile with a real handle instead of "79b57e45-d497-4042-a537-ff0cf7490939".
I want to create a classic report which have some editable columns (text fields etc.). So after editing, with the help of a save button, user could save new values to db.
I made a search in web but can't find anything like this.
This is covered in the APEX documentation under the subject of tabular forms.They are a bad idea, especially for new APEX users.

Help for Refresh report data!

First, the CR report XML datasource without any issues.
But, Crystal Report Viewer pop up a warning dialog window when user click "refresh" buttion on the toolbar of Crystal Reports Viewer.(The user PC didn't install Crystall Reports 2008)
Warning content as below:
Failed to load database information.
Details: The Databse connector "crda_xml.dll" could not be loaded, The correct version of the database client for this database type might not be installed.
I'm not even sure if I'm asking question correctly.
Anyone have any information about this question?
Best Regards.
Pat

Hi,Navin
Thank you for your help.
To clarify what I am doing.
I have created a report using "XML and Web Services" by specifying the xsd and xml file. To run the report using different xml data sources, at runtime the app I have created changes the LogonProperties to specify the new required "Local XML File" and the "HTTP(S) Schema URL".
*Crystal Report 2008 runtime is missing crdb_xml.dll *
This DLL seems to be missing from the runtime MSI and the merge module?
Without this I am unable to utilise reports that have "XML and Web Services" connection type and refresh button on toolbar of Crystal Reports Viewer .
Any advice on how to achieve the same thing with "ADO.NET (XML)" would be much appreciated in VC IDE.

Urgent Help for Run Report

after creating a button in form builder 9i i want to fire a tigger for execute the report which is built in report builder 9i but it is not executing and showing me these errors..
code behind tigger of button is
Declare
repid REPORT_OBJECT;
v_rep VARCHAR2(100);
rep_status VARCHAR2(20);
Begin
repid := FIND_REPORT_OBJECT( ' c:\rsoreport.rep ' );
or ( ' rsoreport.jsp ' );
or ( ' rsoreport ' );
v_rep := RUN_REPORT_OBJECT(repid);
End;
error = FRM-41219 : Cannot find the Report: invalid id; on Form
and on Status bar Run_Report_Object cannot be null.
i need to execute the report behind form button so if any one know the simple code for this or tell me my code mistake then i would be very thanfull to him

You need to post this in forms forum. But you can check this. It has example how to run report from forms.
http://www.oracle.com/technology/products/forms/pdf/frm9isrw9i.pdf

Help for designing query

Hi,
I have info cube with 3 char and   1 key fig.
3 char r
material
plant
calender day.
1 key fig
Quantity
query i req. is
Plant material quantity(60days from input date) quantity(input date).
i have created 2 variable
one input and other cust exit on calender day.
when i execute query system does not show date for quantity(60days from input date).
code in exit is as follow::
CASE I_VNAM.
WHEN 'ZVAR_VALUE'.
    IF I_STEP = 2 .
      CLEAR L_S_RANGE .
      READ TABLE I_T_VAR_RANGE WITH KEY VNAM = 'ZDATE' INTO LOC_VAR_RANGE TRANSPORTING LOW .
      W_DATE = LOC_VAR_RANGE-LOW.
      60_DATE = W_DATE - 60.
      W_DATE = W_DATE - 1.
      L_S_RANGE-SIGN = 'I' .
      L_S_RANGE-OPT = 'BT' .
      L_S_RANGE-LOW = '20080201'.        "60_DATE.
      L_S_RANGE-HIGH = '20080411'.        "W_DATE.
      APPEND L_S_RANGE TO E_T_RANGE .
    ENDIF .
where ZDATE is input date variable and ZVAR_VALUE i populate using exit.
regards,
/sachinkumar

Hi SachinKumar,
it should be possible to work with an offset to get the result. You just use the variable input date twice, the second time, you set the offset for this variable to -60 (60 days before the input date). You don't have to use an customer exit for this.
Hope this helps!
Regards,
Tim

Help for design report layout

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