Help...I cant download my songs to my iPod

Hi,
I just got my video iPod 2 days ago and that was the last time it worked. I was able to download some songs and when I went on later to download more, iTunes had an error and deleted everything. Now iTunes says it is downloading and then says complete but there are no songs on my iPod.
I updated iTunes but the iPod updater will not work. Can anyone help?

I can't export songs from my PC to my Ipod. Do I have to have ITunes installed for that. I want to export songs (not Itunes) I already have on my PC to add to my Ipod.
Can I do that? Also using a Universal dock with USB/Firewire. I don't not have a Firewire connection on my PC. So I have my Ipod in the dock with Firewire connected to the AC Charger and the USB connected to the Dock and PC.
I do have iTunes and Updater installed on my home PC but neither of those at my work PC.

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