Help! I recently upgraded from Leopard (10.5.8) to Snow Leopard (10.6.8) and now my iTunes won't open!

So I upgraded from Leopard to Snow Leopard. And at first, never received the option to like, carry stuff over from a back up. So I went to the Apple Store and they fixed that, and it looked like everything was fine and dandy and my content was there. I get home, and try to open iTunes and now am receiving this message: The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?
I click yes, but there are no updates/downloads of iTunes available, so nothing happens, it just says no updates at this time. I am very nervous about losing my library as I've collected a lot of songs and meticulously organized them over the past five years. How can I get iTunes to open? And without doing anything to lose my library? Please help, I'm super stressed and freaking out.

Download iTunes from Apple's web site and install it. Don't use Software Update.

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I installed the update and now my itunes won't open - can anyone help?

I had to update as it wouldn't recognise my iphone anymore, although it opened fine prior to the upgrade.

Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.

Upgrading from OS 10.4.11 to Snow Leopard

Hello, I've heard mixed reviews from people at the Apple store to people on the street whether it's possible to upgrade directly from 10.4.11 to Snow Leopard. Below are my specs, and I'd love to hear a second opinion from someone!
Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 2 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005C.B08
SMC Version: 1.7f10

You should be able to upgrade the OS X to Snow Leopard with the less costly upgrade DVD
from Apple; that won't give you the newer iLife, or iWorks, but it would be a full install disc.
The computer should see an upgrade in RAM, too; 2GB probably is minimal, and this can be
a concern if you also have a jam-packed hard disk drive and no working free space for the
system or applications to use the OS X's automatic Virtual Memory, based on available space.
An upgrade from Tiger 10.4.11 to Snow Leopard will invite issues and problems from third-party
applications not written to run in the later OS X version; you may have to buy/upgrade them, too.
• Mac OS X 10.6 Snow Leopard compatibility table = +Which apps work with Mac OS X 10.6?+
http://snowleopard.wikidot.com/
similar forum inquiry/reply:
http://discussions.apple.com/message.jspa?messageID=13223595#13223595
Anyway, the upgrade by itself on a new or 'secure erased' HDD may work just fine.
The hardware upgrade suggested (RAM, larger hard disk drive) would help. Also,
if there are any pending Firmware updates available, be sure to install them, too.
Good luck & happy computing!

Will upgrading from Tiger 10.4.11 to Snow Leopard delete programs?

Sorry if this is a stupid question or answered a million times before, but will upgrading from Tiger 10.4.11 to Snow Leopard stop my existing programs (PhotoShop, Office etc) from running? I've got an Intel MacBook but I've never installed a new OS myself, so any tips gratefully received! Thank you.

You will lose the ability to work in any Classic OS applications that ran under system 9.
If I were you, before upgrading do yourself a favor and purchase an external hard drive that you can "clone" your Mac to. If possible, a large enough drive that you can have 2 partitions. In one you would clone your current system and apps. Then after the upgrade, clone again your updated system to the other partition as a emergency backup.
With the clone of your current set up, if need be you can rebbot to it so that you can use any of your "old" applications.

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I've just updated my Itunes to the newest update (iso7 I think) and now my itunes won't even open. It just jumps 2-3 times on my dock then doesn't open. I have no idea what to do , please help!

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Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

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I transferred my apps from one Mac to a new one and now my Elements won't open Why?

I transferred my apps from one Mac to a new one and now my Elements won't open Why?

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Now you have kind of a mess to clean up. First download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
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TS5376 was asked to update itunes and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed but no sign of it on my computer

was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

http://support.apple.com/kb/TS1591
You may have to remove & reinstall the AMDS, as described in that support article.

Upgrade from OSX 10.4.11 to Snow Leopard/OS X Lion

I know my operating system is really behind. Now that OSX lion is out I am very behind in terms of my operating system. Do I need to buy snow leopard first and then lion. If so can I just buy the leopard upgrade or do I need to buy the box set also? Thanks for the help I am really clueless about this stuff!

If your computer meets the requirements you could upgrade to Snow Leopard or Lion, but upgrading to Lion requires that Snow Leopard 10.6.6 or later first be installed. You can purchase a Snow Leopard DVD at your local Apple retailer or online for $29 USD.
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current Tiger Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger and later.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

Upgrade from OS 10.4.11 to Snow Leopard

Hello. This is first time to post a question, so sorry that I might not get this prefect my first try.
I have a late 2006 17" Mac. Here are the details:
Model Name: Mac
Model Identifier: iMac5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 512 MB
Bus Speed: 667 MHz
Boot ROM Version: IM52.0090.B09
SMC Version: 1.6f0
I cannot make my iPhone 3GS sync to iTunes without upgrading my OS. Snow Leopard says 3GB of RAM is needed. Do I need to upgrade my RAM to install Snow Leopard? If so, as I am not very comfortable working on computers, should I just take it in to the Apple store and let them do it.
Thanks for your assistance.
Lloyd

Hi Lloyd, and a warm welcome to the forums!
This is first time to post a question, so sorry that I might not get this prefect my first try.
You did absolutely great with a 1st post!
Just to add to the great advice/help so far...
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 2GB at least)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/

Will an upgrade from Tiger 10.4.11 to Snow Leopard make me loose programs?

I have an old 2007 Macbook pro and I need to upgrade from Tiger OS 10.4.11 to either leopard of Snow leopard because my charger broke and the new charger does not work probably in the older laptops unless you firmare update (which I cannot do as my OS is less than 10.5)
My question is: Will upgrading wipe all the files and programs from my laptop? I have programs that I no longer have the discs, to install them with, for so if they get wiped I will be unable to get them back and they are programs I need on a daily basis. I was just wondering what upgrading from tiger to leopard will actually involve? Will I loose all files/programs so it would be like starting from scratch with a new computer? Or would it not change these things?

Buy an external drive (or two).
Clone your system before you begin.
Repair the drive while at it, Apple First Aid and another 3rd party program.
Make sure you can boot from your backup clone.
Apple Restore is part of Disk Utilty or there is SuperDuper, or Carbon Copy Cloner.
Me, I would take the above precautions. Then I would format your drive with SL DVD, and perform and clean install. Do all the updates. Then use Setup or Migration Assistant.
Look for threads, there seems to be 4-5 a week at least on Migrating, going from 10.4 or from PPC to 10.6.
That is the safest. In theory, and YMMV, you could try upgrade in place, but not without backups, and repairing your drive with SL DVD first.

Upgrading from tiger (10.4.11) to snow leopard 10.6

Is buying the box set a MUST to upgrade from tiger to snow leopard?? I just need the update to run a piece of hardware. I don't WANT all that other stuff.

adrisen wrote:
It does not make a difference where the family pack came from when the owner only has one computer, and they are part of my family.
First you said you had a friend who had the "multi family pack," now you imply this is a family member, so which is it?
Regardless, what matters is that only persons located in *the same household* can use the same Family Pack license. This is clearly stated at the Mac OS X 10.6 Snow Leopard - Family Pack - Apple Store (U.S.) web page & in the Snow Leopard EULA pdf. From the store page:
*About the Family Pack*
The Family Pack Software License Agreement allows you to install and use one copy of the Apple software on up to a maximum of five (5) Apple-labeled computers at a time as long as those computers are located in the same household and used by persons who occupy that household. By “household” we mean a person or persons who share the same housing unit such as a home, apartment, mobile home, or condominium, including students who are primary residents of that household but reside at a separate on-campus location. This license does not extend to business or commercial users.
And this information now has also has some form the gentlemen that I am now dealing with to know repair the computer and put is back to a working order.
I'm sorry but I don't know what this sentence means or how it is supposed to relate to this topic. No Apple tech is going to tell you that you must upgrade to a different version of Snow Leopard to fix anything if you have a legitimately licensed retail copy of that OS -- there is just the one version suitable for those upgrading from Tiger, sold with one of two licenses.

Help! I recently upgraded from Leopard (10.5.8) to Snow Leopard (10.6.8) and now my iTunes won't open!

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