Help in Internet Sales

Hi,
I am using Internet Sales R/3 Edition, I would like to know:
1. How do I integrate Internet Sales with Portal 6.0?
2. Can my Internet Sales application take the Portal look&feel?
3. Can I use single sign-on?
Please any information is usefull.
Thanks in advance.

As far as I can remember SAP provides a large number of ISA IViews that you can use directly in the Portal.
Regardless of this. You can always integrate any Java webapp with a portal, even if you do it yourself it is not very difficult, as long as you understand the technologies that you are using.
But primarly try to find ISA IViews, why re-invent the wheel?
Cheers,
Kalle

Similar Messages

Internet Sales 4.0 RFC specific debugging problems

Hi all!
Has anyone succeeded in using the modification-config.xml file to debug a single given stateless RFC function set as a parameter to the following structure:
<param name="jco.client.abap_debug.func" value=""/>
We have succeeded in debugging all by just setting the following in place:
<param name="jco.client.abap_debug" value="true"/>
But if we try to debug a single RFC by specifying as per the documentation:
<param name="jco.client.abap_debug.func" value="RFC_GET_FUNCTION_INTERFACE"/>
The ABAP debugger does not get launched. We have tried this with a number of functions, in upper and lower case characters, etc. but this only seems to work if we choose to debug all the RFCs by leaving the value parameter empty.
Again: Are we missing something here or is does this just not work? Could this have something to do with the JCO downgrade that SAP had us do for the SP6 release?

Hi,
The following threads could be of help:
Re: Internet Sales 4.0 (R/3 Edition) & ECC 6.0
Upgrading ECC5.0 to ECC6.0 and Internet Sales ISA4.0 CRM4.0
The JCO settings need to be configured and pay special attention to the password issues (lowercase causes the login to fail)
Regards,
Srikishan

Changing Sales Order in Internet Sales R/3 Edition

Hi All,
I am looking for information about Internet Sales R/3 Edition and I am trying to understand a little bit about it process flow and I have an imediate question:
Is it possible to change a internet sales order after submiting it (for e.g changing item quantities, including new ones ore even deleting the sales order)?
Every documentation I have searched (like the SAP CRM Best Pratices) only explains the creating and displaying process of sales order an nothing is mentioned about changing or even deleting those sales orders.
Does anyone can help me on this?

Hi Eduardo Trigo,
Yes. You should be able to change the submitted internet sales order as long as the order status remains 'Open' i.e. the ordered quantities are not delivered.
You should be able to see the 'Edit' button on an opened order as long as the order status is 'Open'
If you delete all existing line items then the order will get deleted automatically.
<b>Do not forget to reward if it helps</b>
Thanks,
Paul Kondaveeti

CRM 5.0, e-Commerce 5.0, e-Selling (Internet Sales)

Dear all,
we are currently facing problems getting the e-Selling (Internet Sales) application to work. Unfortunately none of my colleagues and I have worked with these applications.
We are using:
- NetWeaver EP 7.0 Portal Level 12
- SAP CRM 5.0 with BBPCRM 5 Level 10
We have deployed:
- Business Package for SAP CRM 5.0
- Business Package for High Tech Channel Management 5.0
Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
And isn´t the e-Commerce 5.0 included in the SAP CRM 5.0 as default?
Is there any special package that must be deployed to the SAP CRM 5.0 or EP 7.0 Portal? Except "SAP e-Commerce for SAP R/3" and the "Internet Sales" packages because they must be obsolete for our systems i guess.
Lots of questions....
Thank you very much for your help & Best regards

Q Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
Answer: NO. there is no e-Selling default application.
Please do the following:
1)You have to download the right application from the service.sap.com and then deploy the default application to the WAS ( you can maybe use the same Portal WAS).
2)further you need to configure the ISA application( B2B or B2C) using the XCM
3)setup a shop. install and configure TREX. Create a Product catalog and replicate it to TREX.
4) Make design decision on UME/Single Sign-on etc etc
5) ALL the above steps assumes that a Transaction type which you need to use in ISA scenario is already in place
6) Further IPC relevant stuff needs to be done depending on what kind of prices you want to display.
these are the most basic things which you NEED to do.
Dipender Singh

SAP E-Commerce 5.0 - SAP Internet Sales (R/3) Edition - WebIOException

When choosing the same item from the catalog twice and proceeding to order we are getting a runtime error. In the logs we can see the error detail below:
application [] Error in finalizing PageContext. The error is: com.sap.engine.services.servlets_jsp.server.exceptions.WebIOException: The stream is closed.
            at com.sap.engine.services.servlets_jsp.server.jsp.JspWriterImpl.ensureOpen(JspWriterImpl.java:262)
            at com.sap.engine.services.servlets_jsp.server.jsp.JspWriterImpl.flushBuffer(JspWriterImpl.java:130)
            at com.sap.engine.services.servlets_jsp.server.jsp.JspWriterImpl.flush(JspWriterImpl.java:189)
            at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.release(PageContextImpl.java:306)
            at com.sap.engine.services.servlets_jsp.server.jsp.JspFactoryImpl.releasePageContext(JspFactoryImpl.java:83)
            at jsp_frameset_help1212589480125._jspService(jsp_frameset_help1212589480125.java:65535)
            at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)
            at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:566)
            at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:190)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
            at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
            at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
            at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
            at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
            at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
            at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
            at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
            at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
            at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
            at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
            at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
            at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
            at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
We have checked OSS and found note 928444 but this is for an older version. We are on Kernel 7.0 with the latest patch level.
Any ideas on a solution for this?
Thanks!
Gráinne

Yes, you need to follow the path:
swdc > Download > Installations and Upgrades > Entry by Application Group > SAP Application Components > SAP E-COMMERCE FOR SAP R/3 > SAP INTERNET SALES R/3 4.0 > Installation
Here you should find two files.
Direct links to files (hope they work):
<a href="https://smpdl.sap-ag.de/~swdc/012002523100000044422003E/51019974.ZIP?_ACTION=DL_DIRECT">Part I</a>
<a href="https://smpdl.sap-ag.de/~swdc/012002523100000045402003E/51019848.ZIP?_ACTION=DL_DIRECT">Part II</a>
Hope it helps.
Regards,
Kaushal

Internet Sales Order - Additional attributes

Hi,
I have a requirement to enable Certification Requirements for products being sold. Process goes like this -
Customer places a Sales Order on Internet via Internet Sales Solution. While placing the order, customer would select the types of certifications required for the product for example: certificate on country of origin, Quality certificate etc. User should be able to select multiple such certificates as required, while creating the Sales Order. Is there any way I can achieve this? I am thinking about using additional attributes (via Set Types and attributes) assigned to the product master. But, by assigning these to the product master, can I see the same attirbutes in the Sales Order in Internet Sales? Secondly, can these attributes (with values) be transferred back to R/3 Sales Order? Any suggestions will be appreciated and properly rewarded for good answers.
Thanks in advance

Hi Gopala,
Yes. You can use additional products attributes to display the required certification parameters.
But these attributes can't be transfered onto the sales order by default. You need to some java development / abap development to extend the sales order.
If you want to transfer the same attributes to R/3 order then you have enhance the BAPIMATICS strucuture so that the middleware transfers them.
Also you need to extend R/3 sales order to hold these attributes. This is a complex scenario and you need to design a good functional specification document before even attempting the design
Let me know, if you need any further info.
<b>
Do not forget to reward if it helps,</b>
Regards,
Paul Kondaveeti

Internet sales R/3 -- Web shop creation

Dear friends,
I am creating a new web shop in internet sales web shop maintenance portal. Also I have created a product catalog in R/3 & assigned the same in the new web shop. Product catalog is replicated to trex server through ISA_CATALOG_REPLICATION program.
Now when I try to log in to the new web shop , system gives a message "variant language does not match, the shop you are using is maintained inconsistently.
I have checked the variant, language & it is correct. I am unable to figure out what is wrong.
Can you let me know what is wrong here.
Thanks for your help in advance.
Sharan

Hi Sharan,
in R/3 internet sales you have languages maintained on 3 places:
(1) in the definition of the catalog variant
(2) in the webshop admin
(3) the language that you use to call the webshop (in the URL).
Those need to be all the same.
regards,
Wim

Beginning Internet Sales R/3 Edition

Hi everybody!
I'm about to start a project with Internet Sales R/3 Edition, and I can't find documents to know more about this product. Any help?
Thanks in advance,
Juan

Hi Fernando,
The number of users that log on to your system can be viewed anytime by checking the transaction AL08 at the basis layer.
Roughly, each logged in user will appear with his Business partner ID as the login ID in the above transaction.
If I have logged into the web shop with the user id XYZ, then in AL08, XYZ will appear at least once. It may be more if you are performing several operations on the webshop simultaneously- searching in one window, payment in another window etc.,
Hence, at any point in time if 100 users are logged in, you will see at least 100 connections to your ABAP layer. For anonymous users, i.e. users who are not logged in, you will see entries with the JCO user, (user id specified by you in the XCM for jco component).
Further, you can control the number of users who log in to your webshop using the paramter "maxcon" in the jco component in the XCM configuration for your application.
Hope this helps.
Thanks & Regards,
Nelson Raj.

CRM Survey in B2C Internet Sales Application

We have CRM 2007 and are live with B2C Internet Sales Application (ISA). Now we want to make Customer Surveys accessible via B2C ISA.
For security reasons, we do not want our B2C Internet Customers to have access to the CRM system. Therefore the BSP option is ruled out. I have seen some blogs on how to enhance security for BSP option but that is also not approved in our organization so BSP option is totally ruled out.
SAP help documenation mentions following:
http://help.sap.com/saphelp_crm70/helpdata/en/ee/eaf995082649c6a594511e1f48672d/frameset.htm
Internet Scenarios
Since Internet users cannot be allowed access to the CRM system for security reasons, surveys have to be made accessible in a different way. You can do this by downloading the required HTML survey to your PC. From here, you can:
Copy the HTML survey into any Web site
Send the HTML survey attached to an e-mail
Internet Scenarios
In Internet scenarios, results can be returned by the following methods:
Mailto
In this case, a mail client, for example, Microsoft Outlook, needs to be set up in advance on the client machine. Survey results are sent to a CRM Server Mail User, that is, a u201Cmachineu201D user. From here, the results are routed to the CRM system for further processing.
http(s)
Note
The http(s) case is recommended, because the user does not have to have a personal e-mail account. Here, the survey results are first sent to a Survey Mailer. The Survey Mailer receives the http request and then mails the results to the CRM Server Mail User, where they can be processed. The Survey Mailer needs to be set up by the administrator at the customer.
For presenting the Survey on ISA, we would like to take the option of Copy the HTML survey into any Web site as suggested in SAP help and would like to get back the results as per SAP help recommendation of https(s) above.
We need guidance on follwing
1. How to download and then copy the HTML surveys into any website (ISA)
2. Detailed steps that are needed for gettting back the survey results.
By the way...we do understand the survey functionality and have been successful in testing the BSP option so we are not looking for general information.
Thanks
Vijay

Hello Vijay,
Could you please share the information on solution steps used as per the requirement??
I'm working on the similar one.
Your earliest response would be greatly appreciated. Thank you Vijay.

WebDynpro (JAVA) and Internet Sales..

Hello experts,
I would like to know if there is a way to develop or extend Internet Sales through WebDynpro (for JAVA) instead of JSPs, if so.. could anybody point me the right direction how to accomplish that.
Links, documents or whatever are welcome.
Thanks in advance..
JV

Hi
download these documents may help you
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/50c7a90f-21a3-2910-87b5-e1f0e39462ae
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/59bea890-0201-0010-9683-cf0715c48912
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/1c22cf90-0201-0010-92be-b6ef4c2df31c
Reward if helpful
Regards
Manohar

CRM 2007 - Internet Sales on Linux

Hi
I'm configuring Internet Sales and the Best Practice Guides refer to Windows Server configuration but I'm configuring for for Linux Servers.
Has anyone done this and if so where did you source the relevant config documentation.
Many Thanks
Panduranga

Hi Panduranga,
What component of the Internet Sales are you configuring on Linux?
Web Server (Images) ? J2EE Application Server? ABAP Backend (CI+DB) Instance?
If I'm right, I think you refer to the Web Server meant for the images that were maintained in the Product Catalog. We had configured the Image Server succesfully in Unix and Windows, however we stuck with Windows since the maintenance was easier.
In terms of feasibility, the image server can definitely be installed on the Linux OS, however, sadly there is no documentation by SAP for the same.
As far as my knowledge is concerned, you need to do the following:
1. Provide user based FTP access to the Web server, which creates the directories on the Web server based on the Product Catalog item GUIDs. (43,44,45 etc.,)
2. Configure a Web Server with anonymous access to HTTP for writing and reading. This is used by the ABAP instance to transfer the documents and the various contents to the Web server in the respective folders as created in the previous step.
If you satisfy the above pre-requisites then you should not face any issue using your Linux servers. The SAP Product Catalog interacts with the Web Server at the time of replication, and its interaction is through the HTTP and FTP protocols, hence the OS of the Web Server is irrelevant.
Having said that, you could face issues with different OSes in terms of the tighter security restrictions they apply for the above two protocols.
Hope it helps.
Thanks & Regards,
Nelson

Configuration "Internet Sales" 1.5

Hi, I install the producto "Internet Sales" 1.5 (BP_ERP5SAL) in the stack Java CRM system.
whe logon user with role Internet Sales show messages error:
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 03:31_26/05/11_0028_113541250
Refer to the log file for details about this exception.
The log in visual administrator:
Content pass of Application Integrator failed.
Component Name:       com.sap.portal.appintegrator.sap.WebDynpro,
Context Name (iView): pcd:portal_content/com.sap.pct/specialist/com.sap.pct.erp.salesrep.bp_folder/com.sap.pct.erp.salesrep.15.bp_folder/com.sap.pct.erp.salesrep.15.roles/com.sap.pct.erp.salesrep.15.salesrep/com.sap.pct.erp.salesrep.sales_process/overview_folder/com.sap.pct.erp.salesrep.overview/com.sap.pct.erp.salesrep.today/com.sap.pct.erp.salesrep.pending,
Top Layer:            WebDynpro/TopLayer,
Producer ID (FPN):    null,
System Alias:         SAP_ECC_SalesService,
Help please.

There are actually few distinct steps involved, and I am not sure where you stand.
1. Web Channel is a suite of Java Web applications that can installed in any SAP Java stack. SAP Portal in only optional. You don't need SAP portal unless it is required for business reasons.
2. As long as the web channel applications are configured (XCM) properly they can run independently. It is assumed that the backend ECC system is fully configured and functional.
3. Download public-key certificate of Portal Server. Use the Keystore Administration tool to download the verify.der file from the portal.
4. Import public-key certificate of Portal Server to component system's certificate list and add Portal Server to ACL of component system. Transaction STRUSTSSO2.
5. [Configuring SAP Web AS ABAP to Accept Logon Tickets from the J2EE Engine|http://help.sap.com/saphelp_nw04/helpdata/en/cb/ac3d41a5a9ef23e10000000a155106/frameset.htm]
Also, read the building block document in the link I gave you earlier.
Steps 3, 4 and 5 basically define and establish the trust and SSO.
One important point to know if you care is -- though the Web Channel applications are Java based web applications, they don't run as J2EE clients using SSO. The applications use a "generic JCo - system user" to logon stealthy first. Then, if the application is run in portal, then using the portal MYSAPSSO2 cookie, they check the SSO trust between the portal and the back-end system.

JCO difference between SAP J2ee 620 and Webas 640 for Internet Sales

Does anyone have some information on how Internet Sales manages JCO calls to R/3 or CRM on WebAS 640?
Till J2EE 620 the sapjco.jar file directory had to be in classpath along with the relevant dlls in WinNt directory.
WebAs 640 Java installation doesn't mandate any such steps.
How does this work? The jar probably is in the cluster/server/bin/ext folder but what about the native libraries? How are they loaded.
I am having problems making RFC calls to R/3 from a web application deployed on SAP WebAS 640.
This is not the internet sales application but a general J2EE application and I was wondering if i could use the same approach as used by Internet Sales to load the native libraries.
Any help would be appreciated.
Bharat.

Vivek,
We have the WebAs 640 Java system running on a AIX server. I placed the following folder under classpath
/usr/sap/<SAPSID>/JC**/j2ee/cluster/server/bin/ext/com.sap.mw.jco/sapjrfc.jar
The error thrown is
JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [Can't find library sapjcorfc (libsapjcorfc.a or .so) in sun.boot.library.path or java.library.path
sun.boot.library.path=/usr/java14_64/jre/bin
java.library.path=/usr/java14_64/jre/bin:/usr/java14_64/jre/bin/classic:/usr/java14_64/jre/bin:/usr/sap/RID/JC15/j2ee/os_libs:/usr/sap/RID/SYS/exe/run:/home/db2_mgr/sqllib/lib:/home/db2_mgr/sqllib/lib:/usr/lib:/usr/sap/RID/JC15/j2ee/os_libs:/usr/sap/RID/JC15/j2ee/os_libs:/usr/lib:/lib:/usr/sap/RID/SYS/exe/run:/home/db2_mgr/sqllib/lib:/home/db2_mgr/sqllib/lib]. java.library.path [/usr/java14_64/jre/bin:/usr/java14_64/jre/bin/classic:/usr/java14_64/jre/bin:/usr/sap/RID/JC15/j2ee/os_libs:/usr/sap/RID/SYS/exe/run:/home/db2_mgr/sqllib/lib:/home/db2_mgr/sqllib/lib:/usr/lib:/usr/sap/RID/JC15/j2ee/os_libs:/usr/sap/RID/JC15/j2ee/os_libs:/usr/lib:/lib:/usr/sap/RID/SYS/exe/run:/home/db2_mgr/sqllib/lib:/home/db2_mgr/sqllib/lib]
The problem is a search on libsapjcorfc.* only return dll files and no .so or .a files.
Wondering how ISA loads the native libraries on AIX!
Thx,
Bharat.

CRM Internet Sales

hi experts
iam in need of CRM Internet sales material . it will be great help if any one of you could send it to me
my mailid [email protected]
regards
vinaykumar

Have a look on :
Brainstorming Discussion - Links to CRM Documentation
Regards,
Animesh

Internet Sales B2C - Display error message on the basket

Hi, I am working on developments on the Internet Sales B2C scenario. I am trying to add new checks that are to be performed after the user has clicked the "Order" button on the basket.jsp page.
I have already created the action and the BO, BOM, and Backend object and I changed the action flow so after b2c/basketcheckout.do instead of calling b2c/maintaincheckout.do the system calls my own action, and if I have an error what I am doing is calling the addMessage() on the Basket object, and then sending the action flow to b2c/basketdisplay.do.
Everything is working fine except that the messages that I add to the basket are not shown when basket.jsp is displayed and I think this is because somewhere after the b2c/basketdisplay.do action is called and before the basket.jsp page is displayed the standard deletes any messages on the basket.
Should I change my program so instead of calling b2c/basketdisplay.do I call a different action to display the basket but keep my messages?
Does anyone has any better idea than what I am doing rigth now? I would gladly appreciate any help.
The config.xml that I have looks like this:
<action path="/b2c/basketcheckout" type="com.sapmarkets.isa.isacore.action.b2c.order.MaintainBasketB2CCheckoutAction">
               <forward name="login" path="/b2c/login.jsp"/>
               <forward name="basketEmpty" path="/b2c/order/basketEmpty.jsp"/>
               <forward name="checkout" path="/b2c/basketchecktopes.do"/>
               <forward name="ordersplit" path="/b2c/busy.jsp"/>
          </action>
          <action path="/b2c/basketchecktopes" type="com.orbitel.isa.action.CheckTopes">
               <forward name="checkout" path="/b2c/maintainCheckout.do"/>
               <forward name="basket" path="/b2c/basketdisplay.do"/>
          </action>
And the coding in my action is:
UserSessionData userSessionData = UserSessionData.getUserSessionData(request.getSession());
BusinessObjectManager bom = (BusinessObjectManager)userSessionData. getBOM(BusinessObjectManager.ISACORE_BOM);
SalesDocument miOrden = bom.getBasket();
if(miResp.equals("A"))
     return mapping.findForward("checkout");
else
     miOrden.addMessage(new Message(Message.ERROR, "system.forward.info", new String[]{"Ha superado el tope de sesion"}, null));
     return mapping.findForward("basket");
Thanks
Juan

You can do this using java script throwing an alert popup or you can check if the fields are initial in oninputprocessing and fill a variable like gv_error = 'Enter values of mandatory fields.' and display the same in layout using
<phtmlb:messageBar id = "messageBar"
type = "<%= gv_severity_str %>"
text = "error"/>
See this thread for more..
How to display error messages in bsp page
search the forum before posting a new thread....

Help in Internet Sales

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