CRM 2007 - Internet Sales on Linux

Hi
I'm configuring Internet Sales and the Best Practice Guides refer to Windows Server configuration but I'm configuring for for Linux Servers.
Has anyone done this and if so where did you source the relevant config documentation.
Many Thanks
Panduranga

Hi Panduranga,
What component of the Internet Sales are you configuring on Linux?
Web Server (Images) ? J2EE Application Server? ABAP Backend (CI+DB) Instance?
If I'm right, I think you refer to the Web Server meant for the images that were maintained in the Product Catalog. We had configured the Image Server succesfully in Unix and Windows, however we stuck with Windows since the maintenance was easier.
In terms of feasibility, the image server can definitely be installed on the Linux OS, however, sadly there is no documentation by SAP for the same.
As far as my knowledge is concerned, you need to do the following:
1. Provide user based FTP access to the Web server, which creates the directories on the Web server based on the Product Catalog item GUIDs. (43,44,45 etc.,)
2. Configure a Web Server with anonymous access to HTTP for writing and reading. This is used by the ABAP instance to transfer the documents and the various contents to the Web server in the respective folders as created in the previous step.
If you satisfy the above pre-requisites then you should not face any issue using your Linux servers. The SAP Product Catalog interacts with the Web Server at the time of replication, and its interaction is through the HTTP and FTP protocols, hence the OS of the Web Server is irrelevant.
Having said that, you could face issues with different OSes in terms of the tighter security restrictions they apply for the above two protocols.
Hope it helps.
Thanks & Regards,
Nelson

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CRM 2007 - Internet Sales

Hi Gurus
For those of you who have completed a CRM 2007 implementation of Internet Sales on a Standalone System...
What Best Practice Guides did you refer to for this? And any other documents if any?
Maximum Points for a speedy and accurate reply.
Please...if you have not completed an implementation do not respond.
Many Thanks in advance
Panduranga

Hello Panduranga,
In the Following link u can refer C74 for basic settings for ISA.
http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm
Regards,
Kapil Patil

CRM 2007 - Internet Sales Step-by-Step document

Hi Gurus
As per note 544843 I am looking for a document which is supposed to be accessible on the SAP Marketplace but I have not been able to locate it.
Document Name is: SAP Internet Sales: Implementation & Configuration - Step-By-Step
Where can this document be found?
Maximum points for the correct answer.
Many Thanks
Panduranga

Hi,
If I have understood correctly your issue is that you went through C74 - E-Service Building Block Guide, and found a reference for the SAP Note 544843, which in turn refers to the "SAP Internet Sales Configuration and Implementation."
Have you checked for the date of the SAP Note? It is dated 26.08.2002, which is prior to the release of even CRM 4.0! It refers to the above document on the SAP Service Marketplace. The note is Release Independent, however, it is clear that the issues mentioned are for SAP CRM 3.0!
Further if you check the link below, these are the latest guides that were published for CRM 2007, which does not contain C14 - Internet Sales. C74 as I mentioned before, is for E-Service or ICSS (Internet Customer Self Service), which is different from Internet Sales.
http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/html/BBlibrary.htm
Going by the above, I feel I have sent you the absolutely perfect document, please correct me If I'm wrong!
Thanks & Regards,
Nelson.

CRM 2007 - Internet Sales - Publishing HTTP Errors

Hi Gurus
We're running CRM 2007 on Linux
When I ran transaction COMM_PCAT_IMS_INIT I received Green lights on all of the activities, indicating successful replication.
As per my previous post today, the Product Catalog still does not appear to replicate correctly (Status = Erroneous)
Now I've added images to my products and am trying to run the delta product catalog COMM_PCAT_IMS_UPDA. This runs successfully but makes no difference in terms of catalog visibility. "Catalog that you have selected is currently unavailable...
So I've tried to run COMM_PCAT_IMS_INIT again, now I get an error message on the HTTP portion of the replication.
Error; publication terminated => FTP subcommand: Server reports error
Diagnosis:
No link to the HTTP Server could be created.
System Response
No connection could be made with the HTTP server selected by the publishing computer ID. The replication process is stopped, since the requested transport of documents cannot be executed.
Any guidance on how I can resolve this?
Many Thanks in advance
Panduranga

Hello,
Please check OSS Note 980678 - Catalog is currently not available.
There could be many different reasons why the catalog is not being displayed and this note goes through 7 different possibilities.
Hope this helps.
Deb

Strange Error Message In Return Order - (CRM B2C Internet Sales)

I have a strange error message when creating a return order with reference to a standard order in internet sales B2C scenario.
err message: Document 900038963 doesn't have document category but (Notification E V2 068)
and the standard order 900038963 is error free.

Hi,
I notice there is a Z class being called.
Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
You should check this customized class.
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cady.

Internet Sales application 2007 - Best Practice

Hi Gurus
Has anyone completed a successful CRM 2007 Internet Sales (ISA not ICSS) configuration exercise.
If anyone has completed the set-up please could you inform me of the documents you referenced in order to achieve this.
Many Thanks
Babu.

SAP has confirmed to me that there is NOT a CRM6/7 ISA Best Practices guide.
We used the C14_BB_ConfigGuide from our CRM4 Best Practices install and made some assumptions on what had changed. I do not think this is still available here and am not sure if I am able to send it to anyone. Someone from SAP or an Admin can tell us.
I also found here the following docs that have bits and pieces of the puzzle.
ECO_Authorizations.CRM5.0 - I think I found this on Sateesh's site, but probably a link around here for it. - CRM E-Commerce Authorizations
Release 5.0
SAP_ISA60_DevAndExt - SAP E-Commerce
6.0 u2013 Landscape, Basics and Concepts.
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CRM e-Commerce - Need internet sales for Pharma

Hello All,
My pharma company is in need of an online ordering system. We use SAP ECC 6.0 currently and need more information
on how CRM for internet sales can be used with external customers for placing pharma orders.
Any information is appreciated.
Thank you,
LCP

With ECC 6.0 you can implement E-Commerce (Internet Sales) with ERP and create a new ordering channel for your customers. The orders will be created directly in the ECC 6.0 system. This is the quickest path to the customer.
Optionally, you can have CRM and there are more scenarios involving CRM and ECC. However, the new erpcrmstandard scenario lets one use CRM catalog, yet create orders directly in ERP, thus avoiding any complex pricing conversion to Java in CRM.
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Internet Sales Certification

Hi Guys,
I am taking CRM Certification (Internet Sales) in January.Can anyone give some tips on how to prepare for the exam?If therez any documentation available please email me to [email protected]
Regards,
Sudhan

Hi
I really doubt it ,if there is any documentation for certification.
I would share my experience when i took the examination.
There are 4 Parts
1)Fundamentals
2)Base customising
3)Internet sales
4)Sales
In this 4 parts you get 40 questions will be from internet sales,Sales 10,Fundamentals-12 and rest 18 you will be getting it from Base customising..but there might be bits and pieces of changes in the pattern.I cannot gurantee you that similar pattern will be followed.But internet sales you get 40 question in that particularly concentrate on Product catalog it is very very important.Dont spend much time in Middleware and IPC.But go through all the materials as much as you can and line by line get the basics right.But the examinations questions will be tricky and tough so read the questions properly and understand it before you answer it.I wish you ALL THE BEST!!!..If you got anymore doubts feel free to ask me am happy to bail you out.
Cheers

CRM 2007 and Internet Sales

Hello!
I have here a CRM 2007 System that I didn´t installed. And now I should find out if Internet Sales Application (ISA) is installed.
I could not find anything about it on the system.
So I searched for this on the SWDC and only found notes for "SAP INTERNET SALES R/3 4.0".
Is there no current version for CRM 2007? Is it possible that this is already installed on the system?
Sorry, regulary I don´t work with CRM. Some people need this for a web shop configuration.
Thanks in advance!
Best regards,
Geraldine

Hello!
We found out that this is for CRM 2007 the Web Components which are included in the CRM Java Components.
We wanted to install the Web Components with the JSPM but the JSPM does not show alle packages/components, especially not the Web Components. (Just 5 of 8)
So do we have to install the other components first before we can install the Web Components?
Please, anyone has an advice?
Regards,
Geraldine

CRM Survey in B2C Internet Sales Application

We have CRM 2007 and are live with B2C Internet Sales Application (ISA). Now we want to make Customer Surveys accessible via B2C ISA.
For security reasons, we do not want our B2C Internet Customers to have access to the CRM system. Therefore the BSP option is ruled out. I have seen some blogs on how to enhance security for BSP option but that is also not approved in our organization so BSP option is totally ruled out.
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http://help.sap.com/saphelp_crm70/helpdata/en/ee/eaf995082649c6a594511e1f48672d/frameset.htm
Internet Scenarios
Since Internet users cannot be allowed access to the CRM system for security reasons, surveys have to be made accessible in a different way. You can do this by downloading the required HTML survey to your PC. From here, you can:
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Send the HTML survey attached to an e-mail
Internet Scenarios
In Internet scenarios, results can be returned by the following methods:
Mailto
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http(s)
Note
The http(s) case is recommended, because the user does not have to have a personal e-mail account. Here, the survey results are first sent to a Survey Mailer. The Survey Mailer receives the http request and then mails the results to the CRM Server Mail User, where they can be processed. The Survey Mailer needs to be set up by the administrator at the customer.
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We need guidance on follwing
1. How to download and then copy the HTML surveys into any website (ISA)
2. Detailed steps that are needed for gettting back the survey results.
By the way...we do understand the survey functionality and have been successful in testing the BSP option so we are not looking for general information.
Thanks
Vijay

Hello Vijay,
Could you please share the information on solution steps used as per the requirement??
I'm working on the similar one.
Your earliest response would be greatly appreciated. Thank you Vijay.

CRM 5.0, e-Commerce 5.0, e-Selling (Internet Sales)

Dear all,
we are currently facing problems getting the e-Selling (Internet Sales) application to work. Unfortunately none of my colleagues and I have worked with these applications.
We are using:
- NetWeaver EP 7.0 Portal Level 12
- SAP CRM 5.0 with BBPCRM 5 Level 10
We have deployed:
- Business Package for SAP CRM 5.0
- Business Package for High Tech Channel Management 5.0
Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
And isn´t the e-Commerce 5.0 included in the SAP CRM 5.0 as default?
Is there any special package that must be deployed to the SAP CRM 5.0 or EP 7.0 Portal? Except "SAP e-Commerce for SAP R/3" and the "Internet Sales" packages because they must be obsolete for our systems i guess.
Lots of questions....
Thank you very much for your help & Best regards

Q Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
Answer: NO. there is no e-Selling default application.
Please do the following:
1)You have to download the right application from the service.sap.com and then deploy the default application to the WAS ( you can maybe use the same Portal WAS).
2)further you need to configure the ISA application( B2B or B2C) using the XCM
3)setup a shop. install and configure TREX. Create a Product catalog and replicate it to TREX.
4) Make design decision on UME/Single Sign-on etc etc
5) ALL the above steps assumes that a Transaction type which you need to use in ISA scenario is already in place
6) Further IPC relevant stuff needs to be done depending on what kind of prices you want to display.
these are the most basic things which you NEED to do.
Dipender Singh

How to hide Incoterms field in CRM Internet Sales/E-Commerce 5.0

Good morning !
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Looking at the page order.jsp(that is the page of the Order screen), I saw that the Incoterms are visible when the method showIncoterms() from class BasketUI returns true, and, seeking for this method, I was found that it belong to class SalesDocumentUI and, at this class, this method returns true when both the methods isBackendR3() and isSoldToChangeable(), returns false.
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        Done somebody already this ?
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        Wilson

Good Morning !
        I solved this changing the code in the JSP responsible to show the incoterms fields.
        Best regards,
        Wilson

Problem replicating catalogs in CRM Internet Sales/E-Commerce 5.0

Good afternoon !
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Hi Wilson,
I really appreciate your way of answering your threads by letting the rest of the forum of the possible solutions.
Thank you so much
Keep it up
Regards,
Paul Kondaveeti

Setting up webshop in CRM Internet Sales

Hello
I am using mySAP CRM 5.0.
We are using Internet Sales component of CRM.
We have the enviornment setup to launch ISA.
I am doing Building blocks C14.But I am not getting the initial USER logon screen for WEBADMIN.So somthing seems to be missing.
If someone who has done webshop setup in ISA please email me a step by step procedure on how to setup webshop right from initial steps with screens.
I would really appreciate it.
maximum points will be rewarded.
please email to [email protected]
Thanks

Hello Bhupendra,
Please check the following:
1) You access the XCM tool at: http://<host>:<port>/<web app name>/admin/xcm/init.do
2) Login using WEBADMIN or equivalent ID
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1. Enter a configuration Name and choose Create.
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Regards
Message was edited by:
Gopala Turaga

Web Client - BP not valid for Sales Org - CRM 2007

Hi,
In the Web Client (CRM 2007, for the Quick Create Activities it is not possible to add Business Partner's as Internal Assignees,Towards Awareness or Person's Responsible. There is an error message - "TEST1 is not Valid for Sales Org" -
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Thanks
Dan

Hi,
I suppose this is not the right forum for this issue...
Regards,
Wolfhard

CRM 2007 - Internet Sales on Linux

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