Help!! itunes wont open!
My husband has been dealing with this problem for a while now, I thought I would give it a go, and I can't for the life of me figure out what is going on.. we have re-installed it to the latest version and everything... you can click on it on my dock and it will bounce like it is being used, but nothing shows up, not even in the apple bar.. please help!
This is for my Mac OS X ver. 10.4.10
There have been hundreds of reports about itunes 9 not opening. In my case it tried to open 3 times came up with an error message all three times and now it just tries to reinstall itself each time I click its icon.
Similar Messages
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help itunes wont open i tried trooubleshooting and it says its incompatible
bmr1296 wrote:
i have to answer my security question which i forgot, what do i do?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
HELP iTunes wont open but runs in system process on xp64 pro
iTunes was working just the other week. Now all of the sudden it wont open. However it will be running in my system processes taking up 36,752k
I've searched the forums and tried the suggestions also installing and uninstalling and upgrading to the latest version. iTunes very rarely gives me a problem and nothing major has happened to my system. I need a fix for this ASAP I use iTunes just about every day!!
Thanks,
NickYeah great thanks, but i've been using it on xp64 for a year already with no problems
Xp64 doesnt have problems running 32bit programs for me
However there's got to be some kind of registry for this. -
Help, itunes wont open and saying it is corrupt
HELP! I just went to open my itunes and it is coming up with error message saying it is corrupt. It is asking me to reinstall it. If I reinstall it, will I loose all of my music?
Please be aware I am useless with computers especially our mac that we have had for 3 years now !indi4 wrote:
If I reinstall it, will I loose all of my music?
no !
click here and follow the instructions. *read the article to the end !*
edited by the Jolly Green Giant (where Green stands for environmentally friendly) -
PLEASE HELP Itunes wont open after downloading v6
COMPAQ Presario R3000 Windows XP
Please help, i have just downloaded itunes (v6) and when i try to open it, nothing happens (no error) it is in processes in task manager (as itunes.exe) but it is not actually open. I have spent many hours trying to fix this and still no luck, please someone help,
Thanks in advance
KarlWell I don't know what "tried everything possible" means!
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution. -
okay so my itunes had been working fine up until now, when i tried to open it, i got an error message that said BAD IMAGE.. either this program is not designed to run on this system or there's an error within the program. try reinstalling the software. but i did that and nothing works. i'm going crazy. has anyone had this problem and can help? thanks.
Yeah great thanks, but i've been using it on xp64 for a year already with no problems
Xp64 doesnt have problems running 32bit programs for me
However there's got to be some kind of registry for this. -
hey please help itunes wont open up it says it can not be accessed and i dont know how to fix it please help
Hi twina,
Does iTunes launch in another user account?
Try the tips in this article: http://support.apple.com/kb/TS1421
Also copy the exact error message into a reply if the issue is not resolved by that article.
Jason -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
Can anyone help? itunes wont open and i need music!
hello im new to this so excuse me if im rambling.
Ive recently updated software when turning on my mac when it offered it automatically and now my itunes wont open. A box comes up saying " the application itunes quit unexpectedly. other applications are not affected. click reopen to open the application again" blah blah...
And of course it wont open if i repeatedly try.
Can any of you lot tell me what i can do to rectify this and save me a whopping £35.00 that apple isists on getting if you want any help from them via the old phone!
Thanku thanku thanku if u can shed some light on this for me!
emac Mac OS X (10.4.8)You did not indicate the name(s) of the automatic Software Update. Was it just an iTunes update?
Run the Repair Permissions (Applications/Utilities/Disk Utility) then Restart your computer. Relaunch iTunes.
If iTunes fails to open, disconnect any Firewire/USB peripherals (except Mouse) and reinstall that same version from the Apple Downloads Website, then repeat the above Repair and Restart.
DIXIE
15"iMacG4/800/60GHD/768MB-12PB/867/60GHD/1.12GB-G3/400/1GB Mac OS X (10.3.9) AE network -
Itunes wont open. itunes has stopped working message Please help!!
I had itune 10.1 working just normal, and suddenly it wont open.
even before that, 1st problem i had was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!! still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
" stopped working"
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
10.6.1.7
Application Timestamp:
4f71aced
Fault Module Name:
cryptdlg.dll_unloaded
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
4549bd25
Exception Offset:
69431040
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.0.6002.2.2.0.768.3
Locale ID:
1033
Additional Information 1:
fd00
Additional Information 2:
ea6f5fe8924aaa756324d57f87834160
Additional Information 3:
fd00
Additional Information 4:
ea6f5fe8924aaa756324d57f87834160
and another report: "stopped responding and was closed"
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Hang Signature: 6a2d
Hang Type: 2048
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 2: 1748
Additional Hang Signature 3: 8fb4784d6c7db48473361b5a4e821ea6
Additional Hang Signature 4: 6a2d
Additional Hang Signature 5: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 6: 1748
Additional Hang Signature 7: 8fb4784d6c7db48473361b5a4e821ea6
PLEASE HELP ME..... MUCHO GRASSYASS!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Itunes wont open need help backing up music on external hard drive
My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help
A usb hard drive that Windows sees doesn't need software for a simple back up.
Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on. -
iTunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help
It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1 -
itunes wont open i get "itunes libary.itl" can not be read because it was created by a newer version of itunes. tried deleting itunes an re installing. help
The same thing happened to me no one has replied to my comment either!! I need help!!
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hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
Laura BrownThe first step is to try this Microsoft fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer. -
help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod
Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista
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My itunes wont open! but my quicktime player works fine! help please
my itunes wont opena dn ive been told that if my quick time does not open then people have solutions but what should i do if my quicktime opens fine its just my itunes that wont work??
pleas help me i appreciate ithi ho!
well i did what u suggested and the itunes only stayed there for about 10 seconds...
hmmm. i don't really like the sound of that. it's consistent with the malware problem (it seems to be a Qoologic variant) that has been causing "error-less" itunes launch failures for a lot of people since late October.
however, there are at least two other fairly common causes of error-less launch failures (and some rarer ones), so the diagnosis can be a bit tricky. look through the diagnostic procedures and treatment suggestions given in this post here:
http://discussions.apple.com/click.jspa?searchID=349706&messageID=1211446
if you do get itunes launching using the MSCONFIG technique, let us know the names of the start-up items you you have to disable. (letter-for-letter-capitalisation-for-capitalisation. include the filename extensions of the start-up items.)
love, b
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