Help!  My messages won't load. Screen is blue.  Messages icon has an exclamation point on red background on it.  How do I fix this?  I have restarted and reset 4 times and nothing.

My niece "spammed" my phone with a bunch of the smiling poop emojis to shut down my messages. 
She said all I had to do was restart and reset my phone settings and everything would go back to normal.  Well, it didn't.
I've tried 4 times and it's still not working.  Any ideas?

This is apparently a very funny prank....

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