Help needed in pre populating emailform with custom attributes

Hi All,
I have a requirement where in I am trying to pre-populate Service Request Information(Service Request Number, Priority, Emp responsible) on mail forms when the user selects Email workcenter and the relevant Mailform.
Steps I have done:
Created a custom Structure with Service Request Number, Priority, Emp responsible
Added the structure under MAINTAIN ATTRIBUTE CONTEXTS FOR MAILFORMS
This helped the newly added fields appear in the mailforms.
Create a custom class( copy of CL_CRM_ERMS_STKT_SM_DS) and updated the structure details to the new custom structure and replaced serviceticket //currentserviceticket/ to //currentservicerequest).
Also modified line-value to u2018parts/context/srv/number/text()u2019).
Logged in to WEBUI using IC_MANAGER Role and created a mail form by selecting the attributes from the custom structure containing service request fields.
Logged in as Agent and tried selecting an email form by navigating away from Service request page. The values(Service Request ID, etc) are not getting filled and even tried implementing the bad iIF_EX_CRM_IM_ADD_DATA_BADI .
The control is not coming to the custom class and also to the BADI. I have placed explicit break statement also.
Can someone help me on this issue at your convenient time please..
Any pointers would be of great help.
Regards,
Eureka

CRM_IM_ADD_DATA_BADI has been used by us for same purpose.
In the badi did u assign the mail context as the filter and also used the attributes from the same mail context in mail form.
It will work defintely and badi gets called when u click on insert on create email page on interaction center based on UTIL_IC
Pratyasha

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I just think chunking something like this is more effective and BO has no built in back up capability that already does this. We are on BO 4.0 SP7 right now, move to 4.1 SP4 over the summer.
Any thoughts on this would be much appreciated.
thanks,
Missy

Just wanted to pass along that SAP Support pointed me to KBA 1969259 which had some good example queries in it (they were helping me with a concern I had over the lcmbiar file output, not with query design). I was able to tweak one of the sample queries in this KBA to give me more of what I was after...
SELECT TOP 10000 static, relationships, SI_PARENT_FOLDER_CUID, SI_OWNER, SI_PATH FROM CI_INFOOBJECTS,CI_APPOBJECTS,CI_SYSTEMOBJECTS WHERE (DESCENDENTS ("si_name='Folder Hierarchy'","si_name='<username>'"))
This exports inboxes, personal folders, categories, and roles, which is more than I was after, but still necessary to back up.. so in a way, it is actually better because I have one lcmbiar file per user - contains all their 'personal' objects.
So between narrowing down my set of users to only those who actually have saved things to their personal folder and now having a query that actually returns what I expect it to return, along with the help below for a job to clean up these excessive amounts of promotion jobs I am now creating... I am all set!
Hopefully this can help someone else too!
Thanks,
missy

Help needed in cleaning raw data with odd delimiters in it

I am trying to write a sp, which adjust the number of columns based on the IN Parameter for the raw file.
Raw (Id Int,RawData varchar2(5000))
RawData has actual data with delimiter, this column has all the raw file imported as is.
e.g. data in RawData Column
A|B|C|D|E|F
X|B|C|D|E
Z
P|ABC|ZPD|BITX|E|ETC
Here above you can see the max number of delimiter are 5 for a 6 column table, however for some records there are less delimiter, here comes the problem
For such records I want to add the extra delimter and take values for missing column as NULL or best would be''
plz help me in writing Generic SP to clean this.
We can pass the source & target table name and column names as a parameter, and create a clean table dynamically by name CleanedRaw etc.
here the file is | delimited, actually It can have any single char delimiter or space or tab also. I am ok if we need to pass the delimiter also as a parameter to this sp

I mean padd extra delimiters to make up to the max of 6 for this file, it can vary for other file
e.g
A|B|C
x
would be some thing like
A|B|C
x||
such that target cleaned table will have values as below
Col1 Col2 Col3
A B C
X Edited by: NeilCSE on Jul 28, 2012 12:54 PM

Grus help needed in finding the queries with Cartesian joins

Hi
I have a reporting tool in which users are allowed to put the joins on the views and add some sub queries that produces a Cartesian product. Is there any tool or way that I can stop the execution of those query before it is being executed for example
Step 1 ) user creates a query
step2 ) user submits it
step 3) by any tool or any check if Cartesian join is found the query execution is stopped and notify the user that the query is not good if no problem executes the query.
I really need help in step 3. I am on 9i release2.
Any help or suggestions will be highly appreciated.

I Agree with Gasparotto, you should limit the resource consume.
You must understand that cartesian join, isn´t always a BAD guy, sometimes you need it.
If your developers are in trouble with handle the join , think about NATURAL JOIN, may be it helps you
Regards
Helio Dias

Help needed to start HTTP Protocol with timeout

I am looking for information to point me in the right direction. I would like to create a class that would implement the HTTP protocol and would allow the user to specify a timeout if unable to connect to the server. I have used the URL and HttpURLConnection classes before, but have not used any of the other classes in the java.net package. I am just trying to create an app that will download a file from a specified URL. Something that I could use in the future and something to get more programming experience using the java.net package.
Could you tell me:
1) Which classes I would need to use to help implement a timeout
2) Where I can find an example or other information on how to implement the HTTP protocol with the class from question 1 above.
TIA for any information

That would definately reduce the coding time but would
do little to help with my understanding of classes in
the java.net package or to gather a better
understanding of the HTTP protocol. :-)
That said, I am currently downloading the 1.5 beta to
see what they have done.If it's just an academic thing to re-invent the wheel (code) that deals with the HTTP protocol, then go right ahead (ok, you don't need my permission).

Help needed on integration of portal with ifs

The requirement goes like this:
I use IFS for Content management.
I want to publish the jsps/ htmls lying on IFS on my oracle portal page.
I need ways to integrate htmls/ jsps (lying on ifs) with portal page.
Any inputs are welcome
Thanks 'N' Regards
Sumeet

Hi Chris
You can subscribe to Muse subscription separately and host the site in BC.
BC price list according to site plans :
http://www.adobe.com/in/products/web-hosting/buying-guide.html
Site plans breakdown :
http://helpx.adobe.com/business-catalyst/kb/detailed-plan-breakdown.html
With Muse subscription you get 1 free site to host with Adobe, So you can use the free site count and publish the site on BC, but the free site count is only for web hosting sites, if you are looking for CMS solution then you would need to upgrade site plan.
Once you upgrade the site plan , it will be longer associated with your Muse subscription. In this case the site fee would be paid separately which you can setup directly to your customer.
So invoice would be setup to customer and they will pay that monthly.
In browser editing feature will be available for all site plans.
Please let me know if you have any additional question or join live chat with BC support team.
Thanks,
Sanjit

Help needed in pre populating emailform with custom attributes

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