Help on transport rquest

Hi friends
i want to change report which is already being modify by another user.
request is created under his user id.
how can i work on this object..
my question is how can i go head with both change and i want transport my changes to DEV->QA->production.
please any one can explain and also pleas explain me how can i retrieve  the production version and after my changes transported to production how can i maintain another user changes remains in development.
Thanks
Ranesh

Hi Ramesh,
First u have to take the ownership of the TR. When u double click on the TR there will be one icon in the bottom a/b(Change owner). Click on that. Here u can change the ownership. U have to do this for both Tr and subtasks under that TR.
Coming to ur second question- Go to versions of that object and compare the latest TR released with production/QA. If there is no differences then there will be one option in the tool bar called Retrieve. If u press this then all the changes made under current TR will be errased. U can make ur changes and release it to QA/Production. But in this case u cant get back the changes done by other person under the current TR.
For this probable solution would be Comment all the changes
done under current TR and put a modlog saying these
changes will be uncommented once your changes are
released to production. This will be the best approach i suggest. In this case u no need to retrieve the TR.
Thanks,
Vinod.

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